10/10 Excellent
Chad
Travelled with partner
25 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, and were sad to leave. Everyone from the front staff, waiters, cleaning personnel, etc were all so pleasant and kind, going above and beyond to make our stay as comfortable and pleasant as possible. Our flight in was delayed and we arrived at 11pm; we prearranged transport via the hotel shuttle for $22 (each way) - he was so friendly and helpful with suggestions and bits of info about Marrakech, local life, and the culture.
Check in was a breeze, and I liked that they held room keys for us while we were out and about exploring the city and shops.
Every morning we were served a huge breakfast that varied slightly day-to-day: fresh fruits, yogurt, assortment of breads, lentils, made to order omelettes, fresh squeezed juice, and cappuccinos! Service was super attentive and just plain awesome - huge shoutout to Mohammed, who is THE best. Our room was cleaned daily and always turned over nicely with fresh, clean sheets, new towels and bath products, and a large bottle of water and plate of fruits and cookies.
I can’t think of any negatives to our stay. Our trip was incredible and I would recommend it to anyone. There’s a small walk from the riad to the hustle and bustle, but it’s pleasant and definitely helps to keep the sound down at night, so I saw this as a perk!
Thank you to the entire staff - you are wonderful!