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Crew Express Hotel

3.0 star property
Enjoy the free airport shuttle at this 3-star Medan hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crew Express Hotel

Lobby
Exterior
Reception
Terrace/patio
Hallway

Reviews

7.0 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jl. Arteri Kuala Namu No. 19, Deli Serda, Medan, North Sumatra, 20371
  • Medan Mall
    18 min drive
  • Great Mosque of Medan
    19 min drive
  • Sun Plaza
    20 min drive
  • Medan (KNO-Kuala Namu Intl.)
    14 min drive

Room options

View all photos for Business Room

Business Room

Business Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Room

Economy Room

Economy Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Pool

d'primahotel Kualanamu Medan

Pool
Free airport shuttle
Kids pool
Parking included
4.3 out of 5, Excellent, (55)
The price is CA $32
per night
CA $38 total
includes taxes & fees
9 Dec - 10 Dec
d'primahotel Kualanamu Medan

About the area

Medan

Close to airport.Within 12 miles (20 km) of this hotel, you'll find Museum of North Sumatra and Medan Mall. Grand City Hall and Maimun Palace are within 12 miles (20 km).

What's nearby

  • Grand City Hall - 18 min drive - 17.8 km
  • Medan Mall - 18 min drive - 17.6 km
  • Great Mosque of Medan - 19 min drive - 17.9 km
  • Maimun Palace - 19 min drive - 17.9 km
  • Sun Plaza - 20 min drive - 19.8 km

Getting around

  • Bandar Khalipah Station - 14 min drive
  • Medan (KNO-Kuala Namu Intl.) - 15 min drive

Restaurants

  • ‪Ayam penyet cindelaras - ‬3 min drive
  • ‪PappaRich - ‬5 min drive
  • ‪D'raja Coffee Hub KNO - ‬5 min drive
  • ‪Kopi Sadis - ‬10 min drive
  • ‪KFC - ‬5 min drive

About this property

Crew Express Hotel

Enjoy the free airport shuttle at this 3-star Medan hotel
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A rooftop terrace, an arcade/game room, and 24-hour room service are also featured at Crew Express Hotel. Self parking is free.

This 3-star Medan hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Front desk (24 hours)
  • Game room or arcade
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Crew Express Hotel offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and toothbrushes and toothpaste. This Medan hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Indonesian

Property amenities

Family friendly

  • Arcade/game room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking within 7 ft
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Arcade/game room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Lever door handles
  • Visual doorbell notification
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service

More

  • Access via exterior corridors
  • LED light bulbs
  • Phone
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crew Express Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew KNO
KNO Hotel Medan
KNO Hotel
KNO Medan
The Crew Hotel KNO
The KNO Hotel
CREW EXPRESS HOTEL Hotel
CREW EXPRESS HOTEL Medan
CREW EXPRESS HOTEL Hotel Medan

Crew Express Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 7 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 4 out of 15 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but clean and quiet. Quick taxi trip to airport and attractions. Highpoint: The staff. So friendly and helpful and fun to talk to. Would go back in a heartbeat!
Stayed 5 nights in Jul 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I went to my room there was someone 's luggage there. The staff were very accommodating and gave me a different room right away. The airport shuttle came at 3:00 am, they have shuttles only at specific times. Not much to do in the immediate area but a good place to stay as a transit hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Travelled with family
Liked: Staff & service
Price was very reasonable but the hotel is a little tired. It was clean but could do with updating.
Stayed 1 night in Oct 2023

8/10 Good

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport
Restaurant here is not in service as advertised. There is a stand outside selling nasi goreng and mae goreng (walk out and go right) very delicious and the family was so nice and appreciated the sales. The shuttle is very inconvenient times and we had a four hour gap and there seemed to be no wiggle room so we paid for a grab instead. Water fill stations were good otherwise very bare accomodations. They say there is a rooftop terrace on here and there is nothing of the sort, I think they mean ground floor terrace which had lots of tables
Stayed 1 night in Mar 2023

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 outta 5
It was a great place except for the fact I paid extra for breakfast but had to pay for very expensive coffee.
Stayed 1 night in Jun 2018

2/10 Terrible

Emma

Disliked: Staff & service
Worrying
We tried to order room service which took 2 hours to get to us. The more worrying thing was at 4.30am a man somehow unlocked the door and came into our room, on asking reception they did not care or seem to see what the problem was... 2 females in a room and this happened with no care. I wouldn't recommend booking here at all

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport for overnight stopover
A good overnight stay close to the airport. Nothing else to do in the neighbourhood. Very nice breakfast. Disappointed that there was no free shuttle from airport which I thought there was going to be when I booked the hotel. I sent an email to the hotel on the day we were to arrive and was told that the shuttle was only available for going from the hotel to the airport. So we had to take a taxi.
Stayed 1 night in Dec 2017

2/10 Terrible

FAWN TON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok nothing great
did not have most things on menu, over charged me on ordering almost each time I ordered
Stayed 1 night in Jun 2017

2/10 Terrible

AHMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
not clean, Breakfast not Good, location not good middle of highway, Staff can't speak good English, difficult to communicate.

2/10 Terrible

Charlotte

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Alles riecht Zigaretten! Im Zimmer darf geraucht werden, daher stinkt es überall. Im Flur läuft die ganze Nacht Musik.
Stayed 1 night in Jul 2024

8/10 Good

ger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To mutch traffic verry noice in the nighttime
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Leistung ist gut!
Für eine Nacht vor einem frühen Flug sehr gut! Kostenloser Transfer und Frühstück alles gut!
Stayed 1 night in Oct 2022

8/10 Good

Huong, Japan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
スタッフはフレンドリーで良かったのですが、部屋がタバコ臭かったのが残念でした。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort