Cambridge Hotel Medan

4.5 star property
4.5-star hotel with a spa, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cambridge Hotel Medan

Outdoor pool, sun loungers
Front of property - evening/night
Outdoor pool, sun loungers
Reception
Deluxe Room, 1 Queen Bed, Smoking

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
Jl. S. Parman No.217, Petisah Tengah, Medan Petisah, Medan, Sumatra, 20152
  • Sun Plaza
    7 min walk
  • Sri Mariamman Temple
    8 min walk
  • Rahmat International Wildlife Museum & Gallery
    9 min walk
  • Medan (KNO-Kuala Namu Intl.)
    53 min drive

Room options

Deluxe Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, Smoking

  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior Deluxe

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Smoking

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 80 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Presidential Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Medan

Heart of Medan.Your stay at this Medan hotel places you within a 10-minute walk of Sun Plaza and Sri Mariamman Temple. Also, Rahmat International Wildlife Museum & Gallery is within half a mile (1 km) and Vihara Gunung Timur is within 2 miles (3 km).

What's nearby

  • Sun Plaza - 7 min walk - 0.6 km
  • Grand City Hall - 2 min drive - 2.2 km
  • Medan Mall - 4 min drive - 3.8 km
  • Maimun Palace - 4 min drive - 3.7 km
  • University of North Sumatera - 5 min drive - 3.6 km

Getting around

  • Medan Station - 7 min drive
  • Medan (KNO-Kuala Namu Intl.) - 50 min drive

Restaurants

  • ‪The Edge Restaurant - ‬1 min walk
  • ‪Hakata Ikkousha - ‬4 min walk
  • ‪Zulaikha Bika Ambon - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Nelayan Suki - ‬2 min walk

About this property

Cambridge Hotel Medan

4.5-star hotel with a spa, connected to a shopping center
Cambridge Hotel Medan offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 13 meeting rooms. A children's pool, a fitness center, and spa services are also featured at the luxury Cambridge Hotel Medan. A shopping center shuttle, a train station pick-up service, and a train station drop-off service are free. Self parking is free.

  • 242 guestrooms or units
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Cambridge Hotel Medan offers 242 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 43-inch LED televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include body scrubs and body treatments.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Free offsite parking
  • Free roundtrip train station shuttle
  • Free shopping center shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LED TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cambridge Hotel Medan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 400000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 400000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Swiss-Belhotel Medan
Grand Swiss-Belhotel Medan Hotel
Medan Grand Swiss-Belhotel
Grand Swiss-Belhotel Medan Hotel Medan
Grand Swiss-Belhotel Hotel
Grand Swiss-Belhotel
Cambridge Medan
Grand Swiss Belhotel Medan
Cambridge Hotel Medan Hotel
Cambridge Hotel Medan Medan
Cambridge Hotel Medan Hotel Medan

Cambridge Hotel Medan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 187 reviews" "
Rating 8 - Good. 74 out of 187 reviews" "
Rating 6 - Okay. 30 out of 187 reviews" "
Rating 4 - Poor. 9 out of 187 reviews" "
Rating 2 - Terrible. 4 out of 187 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mcnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view restaurent
Stayed 1 night in Jul 2024

8/10 Good

Husam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall next door
Stayed 2 nights in Feb 2024

4/10 Poor

Effendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Please change the carpet rooms, it’s looks horrible, old, stains and furniture as well. The furniture looks like build in 1990
Stayed 1 night in Dec 2023

10/10 Excellent

Maksa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people/worker are excellent…. They knew the need of their clients/visitors .
Stayed 1 night in Sep 2023

10/10 Excellent

Tan

Stayed 2 nights in May 2023

8/10 Good

ABDUL HALIM

Stayed 2 nights in Oct 2022

4/10 Poor

Erwin

Liked: Staff & service, amenities
Need new towels. AC filter tick dusty and smelly. Lift too busy crowded and slow.
Stayed 5 nights in Jul 2022

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiling hospitality
Great staff in all departments. Check in fastand efficient. Room service and cleaning great. Staff at Rooftop bar very friendly and professional..particular mention for Indri who made me feel very wecome.
Stayed 2 nights in Mar 2020

2/10 Terrible

Siti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot
Stayed 4 nights in Dec 2019

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Not Good Experience is bad
Stayed 1 night in Dec 2019

8/10 Good

Khor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hood
The hotel is clean and comfortable. Staff is quite friendly. But the aircon is not so cool during day time. We lost our way when finding the lift for the first time. There is no sign or staff to guide us.
Stayed 2 nights in Nov 2019

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a Superior room.
Room did not look like a superior room that i had originally booked. Curtains were ripped and did not close fully. could here the children making noise next door plus they kept trying to open the connecting door to our room. Faucet in bathroom sink leaking all over the bench. Cockroach in the shower during showering. Wall paper coming off the walls.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was not professional in dealing thr guests. There were two frond desk staff and two of two guests including me. One staff entertaining the other guest, and I was standing in front of one of the staff, he was busy working on his pc, I hv to wait him finish his work, while waiting more guests coming behind me. Then when he looks up front, he just talked to the guest behind me and entertain him instead of me and ignored me. I felt unwelcome and dispointed.
Stayed 3 nights in Nov 2019

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and strategic place to stay
Strategic place, near mall and have kids playing park up level, breakfast also have many choice so we can choose what to eat. My kids love that hot tofu water with no sugar (fresh)
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
I liked the staff friendliness and attitude. I did not like the Sauna an
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Location is good as close to mall and relatively central
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

BAHA

Liked: Cleanliness, staff & service
Location is excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019

8/10 Good

Anthonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just average good hotel
Stayed 5 nights in Apr 2019

8/10 Good

Anthonie

Liked: Cleanliness, staff & service, room comfort
Indonesian style hotel
As with most of the hotels in Indonesia I stayed it’s ok but the definition of stars is different than I am used in Europe. Overall good service.
Stayed 1 night in Apr 2019

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

2/10 Terrible

Tavia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are completely old which cannot match with its 5 stars ranking. The attitudes of the staffs are completely poor , slow motion and not motivated to work. We felt not welcomed.
Stayed 3 nights in Feb 2019