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Dann Carlton Medellin Hotel

4.5 star property
4.5-star luxury hotel near Santafé Mall

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Photo gallery for Dann Carlton Medellin Hotel

Outdoor pool, pool umbrellas, sun loungers
Suite | Living area
Front of property
Front of property
Standard Twin Room, 2 Double Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Room service
  • Pool

Explore the area

Map
Carrera 43a No.7-50, Avenida El Poblado, Medellín, Antioquia, 50021
  • Poblado Park
    ‪4 min walk‬
  • Lleras Park
    ‪8 min walk‬
  • Santafé Mall
    ‪15 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the area

Medellín

El Poblado stay.Within a 15-minute walk of this El Poblado hotel, you'll find Poblado Park and Lleras Park. Linear Park President and Medellín Clinic - El Poblado are also within half a mile (1 km).

What's nearby

  • Medellín Clinic - El Poblado - 3 min walk - 0.3 km
  • Poblado Park - 4 min walk - 0.4 km
  • Lleras Park - 8 min walk - 0.7 km
  • Oviedo Shopping Center - 13 min walk - 1.2 km
  • Santafé Mall - 15 min walk - 1.3 km

Getting around

  • Poblado Station - 16 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive

Restaurants

  • ‪Restaurante Tony Roma - ‬2 min walk
  • ‪Café Zorba - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Los Perrines - ‬2 min walk
  • ‪Il Capuccino - ‬3 min walk

About this property

Dann Carlton Medellin Hotel

4.5-star luxury hotel near Santafé Mall
Dann Carlton Medellin Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. Event space at this hotel measures 603 square feet (56 square meters) and includes a conference center. A hot tub, a steam room, and spa services are also featured at the luxury Dann Carlton Medellin Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4.5-star Medellín hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 18 levels
  • 4 dining venues
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Dann Carlton Medellin Hotel offers 200 air-conditioned accommodations with minibars and safes. 66-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Dann Carlton Medellin Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 66-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

The listed general deposit applies to bookings of 5 guestrooms or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 155000 per vehicle (maximum occupancy 2)
  • Facilities fee: COP 9401 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton Medellin
Dann Carlton
Dann Carlton Hotel
Dann Carlton Medellin
Dann Carlton Medellin Hotel
Hotel Carlton Medellin
Hotel Dann Carlton Medellin
Hotel Dann Medellin
Hotel Medellin Dann Carlton
Medellin Dann Carlton
Medellin Dann Carlton Hotel

Dann Carlton Medellin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 802 out of 1272 reviews
Rating 8 - Good. 251 out of 1272 reviews
Rating 6 - Okay. 109 out of 1272 reviews
Rating 4 - Poor. 47 out of 1272 reviews
Rating 2 - Terrible. 63 out of 1272 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

MICHAEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually had a very bad experience with one of your employees at the front desk. I requested a room key and the employee said I needed to pay $20,000 pesos. I said why do I have to pay this if I'm paying so much money for the room, food, room service, etc. He was very rude and the woman working with him at the front desk was very rude as well (this was in the morning last week). I spoke with the manager and she gave me a free room key and I reported the incident to her. With this type of hotel I expected better service.

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a couple of times. We usually get a junior executive suite on the top floor. The food in both restaurants is quite good. The showers and toilets and faucets are all connected so if you’re taking a shower prepared to be burnt or frozen in the same session. Other than that, it’s a nice place to stay in Med.

10/10 Excellent

JOE, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Room was absolutely amazing!
Stayed 10 nights in Nov 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing. The pool and gym was awesome. The restaurant on the 18th Floor Tony Romas was Wonderful
Stayed 4 nights in Dec 2024

10/10 Excellent

Paula Juliana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Aleric

Liked: Cleanliness
Disliked: Staff & service, room comfort
Photos look good
Not what i expected for the price, and the extra fees. Walls are paper thin
Stayed 2 nights in Dec 2024

10/10 Excellent

Isaul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Mr ID
Taxi station outside the hotel building not charging right. The host girl working together with taxi drivers to collect more money from customers by giving higher prices
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Maria

Stayed 1 night in Nov 2024

4/10 Poor

Aristides

Liked: Staff & service, property conditions & facilities
Arrived very tired at 3 pm after a 13 hour overnight flight and 3 hours standing in an immigration line. The room was not ready and it would be another 30 minutes wait for the room
Stayed 1 night in Dec 2024

8/10 Good

Grace

Stayed 7 nights in Nov 2024

6/10 Okay

Dariush, Glendale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hair dryer was not effective, and the lack of a coffee or tea maker in the room was disappointing for a five-star hotel. I was unaware of the additional hundred-dollar charge for visitors. The hotel's location was not ideal for accessing tourist attractions. I could have found a better hotel for the same price or in a better location. I will not return as I did not enjoy my stay.
Stayed 8 nights in Nov 2024

8/10 Good

Ryan

Stayed 5 nights in Nov 2024

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Isis Serenity, Grove City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay! I will definitely stay here the next time I visit Colombia!
Stayed 3 nights in Nov 2024

10/10 Excellent

Randie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet resort vibe in an otherwise dense urban setting. Loved the landscaped pool and deck area. The staff was excellent. The food quality and variety were delightful for breakfast. Would definitely stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sebastian, Winter Garden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gebrekidan

Stayed 8 nights in Nov 2024

4/10 Poor

Hamid Reza, Spring

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
For a 4 or 5 star hotel you would expect a bit amenities . A box of facial napkin, Ice machine, Coffee maker, Mini fridge , …etc This hotel is so dry and unfriendly not even a glass of water when people arrive late and don’t know the area, Would a bottle of water hurt upon arrival ??
Stayed 8 nights in Nov 2024

8/10 Good

Ferdinand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Observation: The room already needs remodeling in the bathroom area. The lighting inside the room is very poor. The key cards are deactivated every two days, and this is not announced to the guest, creating discomfort.
Stayed 7 nights in Nov 2024

6/10 Okay

Manuel

Liked: Staff & service
Bathrooms need update
Stayed 3 nights in Nov 2024

10/10 Excellent

wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place courteous staff.
Stayed 5 nights in Nov 2024

2/10 Terrible

Devin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was beautiful and well kept! And that was the best part. Bathroom door wouldn’t close, bugs were all over the bathroom floor and bedroom when we checked in. Shower couldn’t hold a consistent temperature. Made the mistake of asking for 6 sets of clothing to be washed. Took over 36 hours, was delivered partially, i had to call multiple times to get all my clothes back, and when i got them, they all smelt like old food and cigarettes. Smelt like they were washed in dirty water, no soap, and hung to dry in the employee break room. But wait there’s more…. It only cost 1,200,000 pesos to have my clothes returned to me worse than how i delivered them- that’s 274 usd! After complaining about all my clothes smelling terrible, the front desk sent two different people to “smell my clothes” they both agreed they smelt bad and wouldn’t charge me for the laundry service… Of course they refused to refund me the 274 usd for “washing” my clothes in hot dog water and refused to refund me for the service. I will never stay at a Dann Carlton ever again, and i will be sure everyone i do business with, will choose a hotel that is ready to execute simple hotel services without an act of congress and complete disjointed department communication and dishonesty. We did not receive food poisoning from the room service, so that is possibly the best part about Dann Carlton Medallin! Be ready to be disappointed, or just book something in the Hilton family 😂
Stayed 3 nights in Nov 2024

8/10 Good

Maria Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024