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Haven

4.0 star property
4-star aparthotel near Santafé Mall

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Photo gallery for Haven

3 connected bedroom unit with jacuzzi and balcony
4-Bedroom penthouse with jacuzzi | Living room
3 connected bedroom unit with jacuzzi and balcony
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
4-bedroom penthouse with jacuzzi on the balcony | Private spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast included
  • Outdoor space
  • Housekeeping

Explore the area

Map
Calle 10A #36-29, Medellín, Antioquia, 050021
  • Lleras Park
    ‪3 min walk‬
  • Poblado Park
    ‪7 min walk‬
  • Santafé Mall
    ‪4 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪33 min drive‬

Room options

View all photos for 3 connected bedroom unit with jacuzzi and balcony

3 connected bedroom unit with jacuzzi and balcony

3 connected bedroom unit with jacuzzi and balcony

  • 105 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Double room plus

Double room plus

Double room plus

  • 19 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

Double room

Double room

  • 12.75 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with balcony

Room with balcony

Room with balcony

  • 16 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with small living room

Room with small living room

Room with small living room

  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with 2 jacuzzis

2-Bedroom apartment with 2 jacuzzis | Living area

2-Bedroom apartment with 2 jacuzzis

  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with jacuzzi

Suite with jacuzzi

Suite with jacuzzi

  • 29 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi and balcony

Room with jacuzzi and balcony | View from room

Room with jacuzzi and balcony

  • 17 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi

Room with jacuzzi

Room with jacuzzi

  • 24 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3-Bedroom apartment with jacuzzi on the balcony

3-Bedroom apartment with jacuzzi on the balcony

3-Bedroom apartment with jacuzzi on the balcony

  • 105 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living room

4-Bedroom penthouse with jacuzzi

  • 115 sq m
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for 4-bedroom penthouse with jacuzzi on the balcony

4-bedroom penthouse with jacuzzi on the balcony | Terrace/patio

4-bedroom penthouse with jacuzzi on the balcony

  • 115 sq m
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Small suite with jacuzzi

Small suite with jacuzzi

Small suite with jacuzzi

  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with jacuzzi on the balcony

2-Bedroom apartment with jacuzzi on the balcony

2-Bedroom apartment with jacuzzi on the balcony

  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living area

4-Bedroom penthouse with jacuzzi

  • 145 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Room with jacuzzi on the balcony

Room with jacuzzi on the balcony | Balcony view

Room with jacuzzi on the balcony

  • 17 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

Double room

Double room

  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Medellín

El Poblado stay.Within a 15-minute walk of this El Poblado aparthotel, you'll find Lleras Park and Poblado Park. Linear Park President and Medellín Clinic - El Poblado are also within half a mile (1 km).
View more Aparthotels in MedellinOpens in a new window

What's nearby

  • Lleras Park - 3 min walk - 0.3 km
  • Poblado Park - 7 min walk - 0.6 km
  • Medellín Clinic - El Poblado - 11 min walk - 1.0 km
  • El Tesoro Shopping Park - 3 min drive - 2.3 km
  • Santafé Mall - 4 min drive - 3.3 km

Getting around

  • Poblado Station - 18 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 33 min drive

Restaurants

  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Pergamino Café - ‬2 min walk
  • ‪Carmen - ‬1 min walk
  • ‪Bar Chiquita - ‬1 min walk
  • ‪Egeo - ‬1 min walk

About this property

Haven

4-star aparthotel near Santafé Mall
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Haven. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Medellín aparthotel is smoke free.

  • 37 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Haven offers 37 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Hair dryer
  • Toilet paper
  • Shampoo
  • Soap

Entertainment

  • 43-inch flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free local calls
  • 24-hour front desk

Location highlights

  • In the entertainment district
  • Near a health or beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 rooms
  • Individually decorated
  • Individually furnished
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a security system and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Haven Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 360 out of 557 reviews
Rating 8 - Good. 101 out of 557 reviews
Rating 6 - Okay. 41 out of 557 reviews
Rating 4 - Poor. 20 out of 557 reviews
Rating 2 - Terrible. 35 out of 557 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Norman

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking for a bro-y vibe in the most touristic part of one of the most gentrified neighborhoods, here you go. Nice staff. Good breakfast. As for me, I enjoyed my time in more local areas more.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edmundo

Travelled with group
Liked: Cleanliness, property conditions & facilities
Front staff was excellent. Eager to help in any from car service to dinning reservation around the area. Knowledgeable of the area for recommendations. The hotel itself is located in a vibrant and safe part of the city. Thank guys for making my stay memorable. Edmundo!
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew, Fort Lauderdale

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very nice
Stayed 2 nights in Nov 2024

8/10 Good

Rhan

Travelled with group
Liked: Cleanliness, property conditions & facilities
My overall stay was pleasant the team was helpful and very polite
Stayed 2 nights in Nov 2024

10/10 Excellent

Ganesh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 6 nights in Nov 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great time staff was very helpful and set up my daily tours !!
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Everything is always great at Haven. People are wonderful too
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy comfortable room. Staff was very informative and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 6 nights in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay. Top cleanliness. The only negative thing I can say about the property is that it only has one elevator and it is very slow. Also the guests have to share the elevator with the employees. But overall is a great stay.
Stayed 7 nights in Sep 2024

6/10 Okay

Marco Rafael

Travelled with partner
Liked: Cleanliness
Good location but rooms are to small
Stayed 3 nights in Oct 2024

6/10 Okay

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Elevator was down for two day in a row, no compensation, no free water, besides that everything was ok, staff friendly, little pricy
Stayed 2 nights in Sep 2024

10/10 Excellent

CHRISTOPHER, BAYONNE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The atmosphere of the hotel rooftop bar was amazing. The entire staff were wonderful. Kind friendly and always there to help. Cannot say enough good things about this hotel. Walking distance to everything and super safe. Blows away the other large hotels in the area.
Stayed 6 nights in Oct 2024

2/10 Terrible

edward

Travelled with family
Liked: Cleanliness
They have a club on the roof that they cater to more than there Guest. They have one elevator in the building. They use it for everything so it is always a delay. I had family come visit and they are not allowed to visit in the room. I wouldn’t recommend this hotel to anybody. The only positive was the room was very clean and nice.Staff was very nice also and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Moisés

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, room comfort
Magic in Medellin
The staff was very professional, efficient, and friendly. Adding to that - and partly a result of it - Hotel Haven has a magical vibe.
Stayed 5 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay here
Stayed 4 nights in Oct 2024

10/10 Excellent

Tameika

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maybel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel, breakfast, view, party and clenaliness.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Sep 2024

10/10 Excellent

Josemari

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the staff. I had a privilege to talk to Tarek Khan a very down to earth person. More power to you Sir! Everyone was always smiling and sincerely helpful. Big Kudos to Santiago, Paola, Sara, and Maria!!! Thank you so much 😊
Stayed 6 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was my first time in Columbia and I had a great experience
Stayed 3 nights in Sep 2024

6/10 Okay

Doreatha

Travelled with group
Liked: Cleanliness
Didn’t like the customer service and that In a weeks time I had to switch my room twice for reasons out of my control and after a fight for them to actually do anything SMH
Stayed 1 night in Sep 2024

4/10 Poor

Doreatha

Liked: Cleanliness
We got there and they lost one of the reservations Then got my room and the lock was broken. They wanted me to stay anyway. They couldn’t fix it that night but swore to me “no one would go in” (How do you know(???)) My friend went down and threatened that we were going to give bad reviews because this was not our fault that the lock didn’t work . As they were okay with me spending the night in a friends room until they fixed the lock👀 (waste my own money no concern of theirs ) And were adamant about not upgrading. Said they couldn’t upgrade unless I paid more money and the only other room in my price range looked at a brick wall only😕 After the threat they put me in a slightly bigger room for one night and harassed me while I was on a tour to move my things or they would have to charge me now that the lock is fixed 😕 We pre booked so we had to come back on the 16th to spend one more night before coming home Got that room and it was infested with these super tiny ants . I had to be moved again. The front desk person when I confronted them with the fact that this was 2 stays with a move . She stated well we fixed the lock! I told her Yes, and I appreciate that , but what you’re missing is the inconvenience and the lack of care and the fact that we had to threaten with reviews for you to even budge. SMH long story short it was Not a pleasant stay AT ALL
Stayed 2 nights in Sep 2024