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View all photos for Grand Twin Room

Minibar, in-room safe, desk, laptop workspace

Grand Twin Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

Outdoor pool

Suite

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Grand Suite

Outdoor pool

Grand Suite

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Medellín

El Poblado stay.Within a 15-minute walk of this El Poblado hotel, you'll find Oviedo Shopping Center and Poblado Park. Santafé Mall and La Strada Mall are also within half a mile (1 km).

What's nearby

  • Medellín Clinic - El Poblado - 5 min walk - 0.5 km
  • Oviedo Shopping Center - 8 min walk - 0.7 km
  • Poblado Park - 9 min walk - 0.8 km
  • Lleras Park - 11 min walk - 0.9 km
  • Santafé Mall - 11 min walk - 1.0 km

Getting around

  • Alpujarra Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Spezia - ‬2 min walk
  • ‪Hacienda - ‬3 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Archie's - ‬1 min walk
  • ‪Chef Burger Bar - ‬2 min walk

About this property

Hotel San Fernando Plaza

4-star spa hotel near Santafé Mall, connected to a shopping center
Hotel San Fernando Plaza offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and 6 meeting rooms are available. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly Hotel San Fernando Plaza. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Medellín hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 10 levels
  • Buffet breakfast (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel San Fernando Plaza offers 167 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 32-inch LED televisions come with satellite channels. This Medellín hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 3 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Fernando Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: USD 3.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin

Hotel San Fernando Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 711 out of 1010 reviews
Rating 8 - Good. 175 out of 1010 reviews
Rating 6 - Okay. 53 out of 1010 reviews
Rating 4 - Poor. 27 out of 1010 reviews
Rating 2 - Terrible. 44 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren, COLORADO SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Dec 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the attention and breakfast!
Stayed 2 nights in Dec 2024

8/10 Good

JIWAN

Stayed 9 nights in Nov 2024

10/10 Excellent

raysa

Stayed 9 nights in Nov 2024

10/10 Excellent

Marcela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
without any doubt it is the best hotel in Medellin
Stayed 2 nights in Dec 2024

10/10 Excellent

SANDRA

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente personal
Stayed 5 nights in Dec 2024

2/10 Terrible

Timothy, Port Isabel

Disliked: Amenities
Best place
Stayed 6 nights in Dec 2024

10/10 Excellent

AB

Stayed 1 night in Nov 2024

10/10 Excellent

AB

Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention and comfort…it’s amazing!
Stayed 10 nights in Nov 2024

10/10 Excellent

marlon

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast buffet.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good in a good location, very quiet place and I feel safety. The staff was very kind. The breakfast was very good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the spa and the restaurant were extremely friendly and very nice. It has Netflix to watch movies. Very nice view of the city. Did not have a mirror in the room and it has two different elevators to go to the garage.
Stayed 2 nights in Nov 2024

6/10 Okay

Gabriel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Basic but clean and comfortable, and late night room service was surprisingly tasty. That being said, they had 3 people at the front desk listing outloud every single thing we got from the mini bar at check out—just show me a print out or something! Unnecessary and embarrassing and shows a complete disregard for the customer’s comfort and experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Anandpal

Disliked: Staff & service
Stayed 5 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
4 star hotel with 1 star service
This is a solid, but often overpriced, four star hotel, that welcomes you with a lobby with its name and five stars. Perhaps the OTA and the hotel should come to an agreement on whether this is a 5 star stay. While the check in process was smooth, and the room had a nice view of the surrounding hills, my experience was soured by the service I received. I was instructed not to bring any guests to my room. While this may have been safety oriented, it felt intrusive. There appeared to be no working cable channels, we had to call down for a hair dryer, and the towels were a bit small for a room with two beds and at least two adults. I reserved a room with two beds, and went to breakfast the next morning with the person traveling with me. I was greeted and allowed to have breakfast. On check out, I was instructed to pay the cost of the breakfast for the second person staying in the room. This amount was nearly 33% of the total stay for the room. As a Spanish speaker, I tried to reason with the staff, that two people with two beds would be allowed two breakfasts, but they were very determined to pinch their Pennies and insisted that the OTA booking was for 2 beds, but only 1 person. Strange! I paid the bill in order to not make a scene. The hotel security staff hassled my Uber driver and made him pay a fine for waiting while I came downstairs and was ambushed with a bill at check out. I am a modest hotel guest, but this experience was well short of supposed 5 star service.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Wonderful Hotel, I recommend for everybody need for trips to Medellin.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Amenities
The pool is smaller than shown, however it’s just ok not as magnificent as the picture
Stayed 6 nights in Nov 2024