The Brown, Guatape

4.0 star property
4-star hotel near Peñol-Guatapé Reservoir

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Brown, Guatape

Outdoor pool
Property amenity
Property grounds
Aerial view
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
El Peñol, Guatapé, Antioquia, 53847
  • Peñol-Guatapé Reservoir
    7 min walk
  • Parque Comfama
    4 min drive
  • Rock of Guatapé
    7 min drive
  • Medellín (MDE-José María Córdova Intl.)
    130 min drive

Room options

Standard Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Guatapé

On lake.Stay at this Guatapé hotel and you'll be within half a mile (1 km) of Peñol-Guatapé Reservoir and 2 miles (3 km) of Parque Comfama. Rock of Guatapé is within 3 miles (5 km) and Old Peñol Replica is within 9 miles (15 km).

What's nearby

  • Peñol-Guatapé Reservoir - 7 min walk - 0.7 km
  • Parque Comfama - 4 min drive - 2.5 km
  • Rock of Guatapé - 7 min drive - 3.9 km
  • Old Peñol Replica - 14 min drive - 12.0 km
  • Piedra del Marial - 28 min drive - 22.3 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 130 min drive

Restaurants

  • ‪La Fogata - ‬6 min drive
  • ‪El Mirador- Restaurant - ‬7 min drive
  • ‪El Bacchanal - ‬6 min drive
  • ‪Alex Parrilla - ‬5 min drive
  • ‪Koi - ‬6 min drive

About this property

The Brown, Guatape

4-star hotel near Peñol-Guatapé Reservoir
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms, coworking spaces, and limo/town car service. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Brown, Guatape. Self parking is free.

This 4-star Guatapé hotel is smoke free.

  • 116 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Car service
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
The Brown, Guatape offers 116 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch Smart TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Brown, Guatape

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Property is located within an airport and access is restricted to airport travelers only. Flight boarding pass with passport must be presented upon check-in (visa may be required). Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

The Brown Guatape
Luxé By The Charlee
The Brown, Guatape Hotel
The Brown, Guatape Guatapé
The Brown, Guatape Hotel Guatapé
Luxé By The Charlee Autograph Collection

The Brown, Guatape Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 175 reviews" "
Rating 8 - Good. 12 out of 175 reviews" "
Rating 6 - Okay. 11 out of 175 reviews" "
Rating 4 - Poor. 5 out of 175 reviews" "
Rating 2 - Terrible. 9 out of 175 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing property just to be at for a few days
Stayed 3 nights in Apr 2024

10/10 Excellent

Sivel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The pool area was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauricio

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived this placed ! The view to my room and the view in the pool/ dining area! Just amazing ! One thing I didn’t like though, when I checked out. The pillow and towel got dirty, and so they charged me an outrageous price…. They claimed it was damaged, which was not, nothing a simple laundry wouldn’t fix. I felt like they cornered me into paying that if not I wouldn’t be able to check out. felt like that was unfair and uncalled for.
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

mariebelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 1 night in Jul 2024

10/10 Excellent

Javier, Carolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An espectacular place, connected with nature immediately and great views from room balcony
Stayed 2 nights in Jul 2024

8/10 Good

Jeurina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food is horrible
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Nelson, Pereira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing place for relaxing
Stayed 3 nights in Jul 2024

10/10 Excellent

Garrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem is the road to get to the hotel is horrible.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Disappointing, overpriced, bugs, construction
Least favorite hotel experience after 6 months of traveling thru Colombia. The lobby & pool area are so beautiful, but that’s really all the hotel has going for it. A staff member was sitting in our room on his phone when we arrived which was odd. No hot water in shower. No hot water in jacuzzi tub, had to call maintenance. So many bugs in our room and bed! Construction loudly going on all day starting at 730am. No spa on site. Twenty minutes down a really rough dirt road to get to it and poorly marked so we got lost. Upcharges for everything. Jose at the pool service was the only super friendly and accommodating staff member he was amazing, everyone else lacked the hospitality Colombians usually have. Check in and out took too long and required repetitive info we’d already given. No traditional Colombian food or drinks. Meals and drinks very expensive. Nobody even acknowledged us at breakfast our last day- no coffee service, no hello, no eggs or protein on the buffet. Much better places for 1/3 the cost.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property the brown is the best love it...will be there next time again
Stayed 2 nights in Jul 2024

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brown is breath taking! The staff is courteous and kind.
Stayed 3 nights in Jul 2024

6/10 Okay

monica, Washington

Travelled with family
Liked: Cleanliness
The hotel is very nice and beautiful , the road to get there is horrible , poor access , we had a delayed flight arrived at 10 pm (7 hrs later) and they refused to let us late check out They need to talk to the government to fix the state roads , beautiful hotel and poor access due to very horrible roads , staff and management can be nicer and allow some flexibility due to late arrival that was not our fault, I’m still expecting a refund for my daughters reservation as her boyfriend was hospitalized
Stayed 1 night in Jul 2024

10/10 Excellent

Summerlee

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Guatape
Teotalmente perfecto.. localidad, hermoso, servicio 100%
Stayed 2 nights in Jul 2024

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was fantastic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Rahimah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024