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Hotel Provenza Garden

3.0 star property
3-star hotel near Santafé Mall

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Photo gallery for Hotel Provenza Garden

Front of property
32-inch Smart TV with cable channels
Classic Triple Room
Point of interest
32-inch Smart TV with cable channels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021
  • Lleras Park
    ‪5 min walk‬
  • Poblado Park
    ‪12 min walk‬
  • Santafé Mall
    ‪3 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room

Memory foam beds, soundproofing, free WiFi, bed sheets

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

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About the area

Medellín

El Poblado stay.Within a 15-minute walk of this El Poblado hotel, you'll find Lleras Park and Poblado Park. Lokkus Contemporary Art and Linear Park President are also within half a mile (1 km).

What's nearby

  • Lleras Park - 5 min walk - 0.5 km
  • Medellín Clinic - El Poblado - 9 min walk - 0.8 km
  • Poblado Park - 12 min walk - 1.1 km
  • El Tesoro Shopping Park - 17 min walk - 1.5 km
  • Santafé Mall - 3 min drive - 2.7 km

Getting around

  • Alpujarra Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 32 min drive

Restaurants

  • ‪Belisario - ‬1 min walk
  • ‪Calixto - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Bogota Beer Company - ‬2 min walk

About this property

Hotel Provenza Garden

3-star hotel near Santafé Mall
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Provenza Garden.

This 3-star Medellín hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 2017
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
Hotel Provenza Garden offers 58 accommodations with air conditioning. Beds feature memory foam mattresses. 32-inch Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: COP 25,000 per person

Things to do

  • Designer stores
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (70 inch wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Provenza Garden

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately COP 25000 per person
  • Airport shuttle fee: COP 120000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

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Hotel Provenza Garden Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 136 reviews
Rating 8 - Good. 48 out of 136 reviews
Rating 6 - Okay. 15 out of 136 reviews
Rating 4 - Poor. 9 out of 136 reviews
Rating 2 - Terrible. 7 out of 136 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, Nice and helpful people. Very clean
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Just ok
Stayed 1 night in Mar 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great room with a view. Good made to order breakfast. Waiter for breakfast was the best.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and modern hotel.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The security in the strees have to be more strected , I was atac by somo grils and the stole me money . This are need to have more police and anty drugs under covers members.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hostel

Great place. Clean rooms and comfy beds. However it is in the middle of where the parties are. If you want a quiet night not the place for you. Other than that it’s awesome. Great bar on the roof with wonderful breakfast and great views. I do recommend.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

JazzBoogie, Charlotte, NC

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Guest or visitor policy in 100000 pesos per visitor to room, even if they stay for 5 minutes. Its basically a "tourist" tax, even if you pay for double occupancy. If you plan on having friends visit you, do not stay at this hotel. Other than guest policy, everything else is decent.
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 21 nights in Oct 2019

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 8 nights in Sep 2019

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and services!, I'd probably choose the same place the next time.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area great price clean very nice 100% recommended
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Robert, Cape Canaveral, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A GEM of a hotel. Definitely a "Top Shelf" stay.

Extremely friendly staff. Well balanced complementary breakfast. Great location; Central to all of the pubs, restaurants and bars in the area. Plenty of police in the area have noticeably diminished the panhandlers from a few years ago. Easy to use UBER or INDRIVER from this location. Rooms are clean and odor free, hot water, A/C work flawlessly.
Stayed 1 night in May 2019

8/10 Good

Dario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, near of very places of interest.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Bugs. Looked like baby roaches. Not a lot, but still. Lukewarm water. Water was never hot, and before 7 am only cold.
Stayed 3 nights in Apr 2019

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stay

Beautiful hotel in a beautiful neighborhood. The breakfast was better than average. Would definitely stay again.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Ron, Lake Havasu City Arizona

Liked: Cleanliness, staff & service
Every employee was very attentive and helpful. Out of all the hotels I stayed at in Colombia. Hotel natura was the best!
Stayed 1 night in Feb 2019