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NH Collection Medellín Royal

5.0 star property
5-star luxury hotel near Santafé Mall, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior
Fitness facility
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    3 min walk
  • Oviedo Shopping Center
    3 min walk
  • Golden Mile
    5 min walk
  • Medellin (EOH-Enrique Olaya Herrera)
    12 min drive

Room options

View all photos for Suite Room

Minibar, in-room safe, desk, soundproofing

Suite Room

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 33.1 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 Adults + 1 Child)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Medellín

El Poblado stay.A stay at this El Poblado hotel places you steps from Santafé Mall and a 5-minute walk from Oviedo Shopping Center. Río Sur Shopping Center and Golden Mile are also within half a mile (1 km).

What's nearby

  • Santafé Mall - 3 min walk - 0.3 km
  • Oviedo Shopping Center - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 15 min walk - 1.3 km
  • Poblado Park - 19 min walk - 1.6 km
  • Lleras Park - 3 min drive - 2.1 km

Getting around

  • Aguacatala Station - 18 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 38 min drive

Restaurants

  • ‪Pizzeria Olivia Cc Santa Fe - ‬4 min walk
  • ‪Archie's - ‬3 min walk
  • ‪Sandwich Qbano Santafé - ‬5 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Todo Fresa Café. C.c. Santa Fe - ‬4 min walk

About this property

NH Collection Medellín Royal

5-star luxury hotel near Santafé Mall, connected to a shopping center
NH Collection Medellín Royal offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 97 square feet (9 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury NH Collection Medellín Royal. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Medellín hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 97 sq ft of conference space
  • 9 sq m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: COP 37660-75321 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 154 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1003 reviews" "
Rating 8 - Good. 155 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel with comfortable beds and excellent breakfast. Dinner was average.
Stayed 5 nights in Aug 2024

10/10 Excellent

ROSELINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el servico, habitaciones cómodas, la comida muy buena. La limpieza le doy 10 agradecida de Doralba, por mantenerla en óptimas condiciones en toda la estación. Recomendación, debería tener un poco mas de ambiente en música fines de semana.
Stayed 1 night in Aug 2024

6/10 Okay

mao

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was ok. Nice environment but they have a non working air conditioner very bad also the phone never work so we had to walk down to complain.
Stayed 8 nights in Aug 2024

6/10 Okay

Bogdan

Travelled with partner
Liked: Staff & service
Zero sound proof
Stayed 3 nights in Aug 2024

2/10 Terrible

Moises

Disliked: Staff & service
Horrible service
Stayed 8 nights in Aug 2024

8/10 Good

Cherise

Liked: Cleanliness, staff & service, amenities
Great stay, doors to hotel room can be more soundproof
Stayed 4 nights in Aug 2024

8/10 Good

Meera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and quiet
Clean, modern and on a very quiet neighborhood. Facilities were modern and rooms were super clean and spacious. However, it is not really walkable to the Pablano district where all the restaurants and the vibe of the city is. Traffic is bad and so we had to take a cab every time we wanted to go anywhere. Close to a mall.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Carolina

Travelled with family
Liked: Staff & service, amenities
didn't like the breakfast didn't like the bed
Stayed 10 nights in Jul 2024

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Romulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great hotel to stay
Stayed 13 nights in Jul 2024

10/10 Excellent

emelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Eric

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Worst supposed high end hotel
Lock was broken on the hotel door allowing anyone to go in. I only discovered it later leaving my hotel room exposed. Snobbish recepción desk. When my friend visited me they said that there is a $40 charge for visitors to go up to my room. I have never heard of this in all my years of travel. And then later on at night I noticed this policy was unenforceable as no one was checking who could come in or out. Seems like a form of extortion.
Stayed 1 night in Jul 2024

10/10 Excellent

enzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent overall. Staff was friendly but one thing about this hotel the mattress was SUPER hard. They made it better by adding a topper but that’s my only knock on this hotel everything else was on point.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool size large for swimmers. Hotel food & services excellent. Very good area. Hotel staff friendly always willing to help with a smile
Stayed 5 nights in Jul 2024

6/10 Okay

Nicole

Business traveller, Travelled with partner
Liked: Cleanliness
El hotel esta localizado en un area tranquila, cerca de los centros comerciales y restaurantes. Bastante sencillos los cuartos, nada fancy, pero personal siempre complacoente y servicial
Stayed 4 nights in May 2024

10/10 Excellent

William

Liked: Amenities
Clean, spacious rooms, good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana J

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 6 nights in Jul 2024

10/10 Excellent

Jorge

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Jul 2024

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to malls and restaurants, good service and delicious breakfasts. My hotel when we are going to that beautiful city💯
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here and absolutely loved it. The staff were so kind and extremely helpful. We look forward to going back. Due to airline delays & flight cancellations, they were extremely accommodating. There is a large shopping mall just up the block. There was great coffee, food & beverage options. There was even a grocery store on the lowest level.
Stayed 6 nights in Jul 2024

6/10 Okay

Alan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor service and average hotel
The hotel is nice, we had problems with the staff, the front desk staff directly lied to us, my wife and I wanted a friend to hang out with us and watch a movie and we were made to feel like we didn’t belong and super uncomfortable . The rooms flooring was breaking apart and the furniture a bit cheap. Disappointing. We had a suite and it felt average quality.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mitul, London

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is clean and modern. The rooms are in great condition. The hotel is located very close to 2 malls both of which have many dining options. The neighbourhood is safe. The pool area is excellent and breakfast selection is great.
Stayed 4 nights in Jul 2024