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NH Collection Medellín Royal

5.0 star property
5-star luxury hotel near Santafé Mall, connected to a shopping center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, sun loungers
Bar (on property)
Exterior
Exterior
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly

Explore the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    3 min walk
  • Oviedo Shopping Center
    3 min walk
  • Golden Mile
    5 min walk
  • Medellin (EOH-Enrique Olaya Herrera)
    11 min drive

Room options

View all photos for Suite Room

Minibar, in-room safe, desk, soundproofing

Suite Room

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 33.1 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 Adults + 1 Child)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Medellín

El Poblado stay.With a stay at this El Poblado hotel, you'll be steps from Santafé Mall and Río Sur Shopping Center. Oviedo Shopping Center and Golden Mile are also within half a mile (1 km).

What's nearby

  • Santafé Mall - 3 min walk
  • Oviedo Shopping Center - 3 min walk
  • Poblado Park - 19 min walk
  • Lleras Park - 3 min drive
  • El Tesoro Shopping Park - 3 min drive

Getting around

  • Envigado Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Pizzeria Olivia Cc Santa Fe - ‬4 min walk
  • ‪Archie's - ‬3 min walk
  • ‪Sandwich Qbano Santafé - ‬5 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Todo Fresa Café. C.c. Santa Fe - ‬4 min walk

About this property

NH Collection Medellín Royal

5-star luxury hotel near Santafé Mall, connected to a shopping center
NH Collection Medellín Royal offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 97 square feet (9 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury NH Collection Medellín Royal. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Medellín hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 97 sq ft of conference space
  • 9 sq m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: COP 37660-75321 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 154 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1003 reviews" "
Rating 8 - Good. 158 out of 1003 reviews" "
Rating 6 - Okay. 65 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó ya eh estado allá dos veces
Stayed 3 nights in Sep 2024

6/10 Okay

CLAUDIA

Liked: Cleanliness
i book here cause i tho i VIP booking i have to explain to front desk that wait i didnt get any complementary drink - bed were hard as rock. overall ok bathroom shower were clogged water didnt fun properly- didnt allow visitors the morning in the room fee were 40 dollars daily i wont stay there again
Stayed 6 nights in Sep 2024

8/10 Good

Santiago

Stayed 2 nights in Aug 2024

10/10 Excellent

Reda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in a gorgeous room and breakfast buffet so delicious and allowed me to try different exotic fruits! Highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Madelyn

Liked: Cleanliness
Muy buena, acogedora y el trato del personal excelente!
Stayed 5 nights in Sep 2024

10/10 Excellent

Martijn

Stayed 2 nights in Aug 2024

10/10 Excellent

NIXALIZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay super recommended
Stayed 6 nights in Sep 2024

4/10 Poor

Querine

Stayed 4 nights in Aug 2024

10/10 Excellent

Viet

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

ROBERT

Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Stayed 5 nights in Aug 2024

10/10 Excellent

Joanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean and safe!
Stayed 5 nights in Aug 2024

10/10 Excellent

Gustavo Vazquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

YOLANDA, Canton

Liked: Staff & service, property conditions & facilities
Staff excellent, understanding polite.
Stayed 7 nights in Sep 2024

10/10 Excellent

Abdulsalam

Travelled with group
Liked: Amenities
Great location, very clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a few days at this property and would definitely recommend to anyone visiting Medellin .From the moment we arrived on property ,the staff was attentive and courteous.The breakfast options were great .And the hotel is conveniently located near Santa Fe Mall and grocery stores .Additionally ,you can easily walk to Poblado ,Provenza and Lleras .
Stayed 5 nights in Aug 2024

10/10 Excellent

Paola

Stayed 8 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing no complaints. Just got caught off guard with the laundry bill. We did think it was a little much even though we did have a lot of clothes. Besides that no complaints! I come to Colombia very often my whole family is there and it was the first time I stayed in a hotel and not at family’s house due to it being 4 of us, my husband n 2 kids and honestly it was an amazing experience
Stayed 7 nights in Aug 2024

10/10 Excellent

Brandon, Silver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about my stay at NH Royal Medellin. From an easy check in with a Friendly and helpful front desk staff, to a spacious, CLEAN, and COMFORTABLE room. The Breakfast was Incredible, with many options and gourmet food, fresh fruit juices prepared daily. They even have a A La cart Omelette chef! Room service 24/7 and Every single staff member was Pleasant and Willing to help. Gym in Hotel looking out at the pretty pool surrounded by lush green plants and flowers. Walking distance to Santa Fe mall was Really convenient. I saw one of the Door men go out of his way to help a family bring a stroller Gently down the steps to help them into their car.. Wow, the courtesy and kindness is very much appreciated. The Friendliness and helpfulness of the hotel staff really made it a Pleasant, stress-free stay. I am beyond happy that I chose NH Royal Medellin, and I Will be staying here on my future trips to beautiful Medellin. 10/10 from me and my girlfriend. GREAT PLACE TO STAY!!
Stayed 4 nights in Aug 2024

8/10 Good

Winston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience, but expected more from a 5-star hotel.
Stayed 7 nights in Aug 2024

6/10 Okay

Renan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel with comfortable beds and excellent breakfast. Dinner was average.
Stayed 5 nights in Aug 2024

10/10 Excellent

ROSELINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el servico, habitaciones cómodas, la comida muy buena. La limpieza le doy 10 agradecida de Doralba, por mantenerla en óptimas condiciones en toda la estación. Recomendación, debería tener un poco mas de ambiente en música fines de semana.
Stayed 1 night in Aug 2024

6/10 Okay

mao

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was ok. Nice environment but they have a non working air conditioner very bad also the phone never work so we had to walk down to complain.
Stayed 8 nights in Aug 2024