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Viaggio Medellín Grand Select

3.5 star property
3.5-star spa hotel near Santafé Mall

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Photo gallery for Viaggio Medellín Grand Select

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Property entrance
Reception
Premium bedding, in-room safe, individually decorated, soundproofing
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Parking included

Explore the area

Map
Carrera 43 No 14 - 81, Medellín, 50021
  • Poblado Park
    ‪8 min walk‬
  • Lleras Park
    ‪11 min walk‬
  • Medellín Clinic - El Poblado
    ‪14 min walk‬
  • Medellin (EOH-Enrique Olaya Herrera)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

Premium bedding, in-room safe, individually decorated, soundproofing

Studio, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Studio Suite, Terrace

Exclusive Studio Suite, Terrace

Exclusive Studio Suite, Terrace

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, City View

Premium bedding, in-room safe, individually decorated, soundproofing

Panoramic Suite, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, Multiple Beds

Premium bedding, in-room safe, individually decorated, soundproofing

Standard Studio, Multiple Beds

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Studio

Family Studio

Family Studio

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Loft)

Suite (Loft)

Suite (Loft)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, in-room safe, individually decorated, soundproofing

Grand Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Interior detail

Heiss Hotel

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (248)
The price is CA $104
per night
CA $104 total
8 Mar - 9 Mar
Heiss Hotel

About the area

Medellín

El Poblado stay.Within a 15-minute walk of this El Poblado hotel, you'll find Poblado Park and Lleras Park. Monterrey Comercial Mall and The Dancer's Park are also within half a mile (1 km).

What's nearby

  • Poblado Park - 8 min walk
  • Lleras Park - 11 min walk
  • Medellín Clinic - El Poblado - 14 min walk
  • El Tesoro Shopping Park - 3 min drive
  • Santafé Mall - 4 min drive

Getting around

  • Poblado Station - 16 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 33 min drive

Restaurants

  • ‪Ama Restaurante Vegano - ‬6 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Clandestino Restaurante Lounge - ‬6 min walk
  • ‪Gustoff Gourmet - ‬6 min walk
  • ‪Seré - ‬6 min walk

About this property

Viaggio Medellín Grand Select

3.5-star spa hotel near Santafé Mall
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1249 square feet (116 square meters) and includes a conference center. A 24-hour fitness center, spa services, and a terrace are also featured at Viaggio Medellín Grand Select. An area shuttle within 500 meters and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

This 3.5-star Medellín hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 1249 sq ft of conference space
  • 116 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Viaggio Medellín Grand Select offers 130 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 500 meters
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 48-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 70000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: COP 70000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Viaggio Medellín Grand Select Hotel Medellin
Viaggio Medellín Grand Select Hotel
Viaggio Medellín Grand Select Medellin
Viaggio Medellin
Viaggio Mellín Select Hotel
Viaggio Medellin Grand Select
Viaggio Medellín Grand Select Hotel
Viaggio Medellín Grand Select Medellín
Viaggio Medellín Grand Select Hotel Medellín

Viaggio Medellín Grand Select Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 822 out of 1211 reviews
Rating 8 - Good. 219 out of 1211 reviews
Rating 6 - Okay. 90 out of 1211 reviews
Rating 4 - Poor. 32 out of 1211 reviews
Rating 2 - Terrible. 48 out of 1211 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL, aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

10/10 Excellent

Jalinette

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ydari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Nov 2024

10/10 Excellent

Denis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the employees, the place is very beautiful, and sure.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family vacation at Viaggio Medellin back in October 2024 and all the staff were very polite, attentive in every way but the one that went above and beyond was the guest member from the bar, Alonso. He gave us a lot of tips and recommendations of places to visit, eat and drink around Antioquia, Medellin, he was very attentive to us the whole time we stated at the hotel and even recommended us some tours. We are very greatful to know him and because of him we had the most wonderful time in Medellin.

10/10 Excellent

Nancy Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente. El personal amable, la comida deliciosa, la atención impecable. Súper recomendado.
Stayed 7 nights in Nov 2024

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 5 nights in Nov 2024

4/10 Poor

Rouzbeh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Average at best! The gym is a junkyard. 4 cardio machines and all of them broken and out of function and they remained so during my entire stay of 9 nights, and when I complained, I was told that they’ve been broken for some time. Generally speaking, the front desk staff and management have a “don’t care” attitude. On my arrival day, I requested to speak with the manager and repeated the request again the next day, but never heard back from a manager! WiFi is terrible and constantly kicks you out and cell phone coverage is one bar if you’re lucky. Breakfast is average and limited. Location is off with nothing within walking distance. The dark shade is smaller than the window so don’t expect a good sleep.
Stayed 9 nights in Nov 2024

10/10 Excellent

JOSHUA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience
Stayed 7 nights in Nov 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. El hotel súper limpio, desayuno completo y una noche comimos una noche del restaurante y la comida súper buena.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan, Greenville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael

Stayed 5 nights in Oct 2024

8/10 Good

Jaime Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Oct 2024

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower did not drain because floor was not incline to drain!
Stayed 5 nights in Oct 2024

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

6/10 Okay

Julissa

Stayed 2 nights in Oct 2024

8/10 Good

Shantoesja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Breakfast was also nice. Before my travel they also contacted me if I needed transport so that was very nice. I was there for a week. The AC stopped working on the third night. I contacted the reception however when I returned from my day out activities we saw they didn't fix it. When contacting the reception again they gave us another room.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rate for the property very nice part of town made us feel very welcome. Great rooms and awesome breakfast
Stayed 6 nights in Sep 2024

10/10 Excellent

Reymundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

airam

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, property conditions & facilities
Not only it was beautiful the staff were amazing especially the bell boy and the lady by manager
Stayed 5 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Stayed 5 nights in Sep 2024