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Sofitel Shahd Al Madinah

5.0 star property
5-star luxury hotel near Prophet's Mosque

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Shahd Al Madinah

Presidential Suite, 1 King Bed
Exterior
Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)
Premium bedding, free minibar, in-room safe, desk
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
King Fahad Road, Building 2943, Madinah, 42311
  • The Green Dome
    7 min walk
  • Prophet's Mosque
    8 min walk
  • Baqi Cemetery
    10 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Room options

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram Plaza view)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 1 King Bed

  • 120 sq m
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View)

  • 120 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 Single Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Single Bed (Prestige)

  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Single Beds

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Madinah

City center stay.Within a 10-minute walk of this Madinah City Center hotel, you'll find Prophet's Mosque and The Green Dome. Also, Baqi Cemetery is within half a mile (1 km) and Masjid Al Ghamamah is within 2 miles (3 km).

What's nearby

  • The Green Dome - 7 min walk - 0.7 km
  • Prophet's Mosque - 8 min walk - 0.7 km
  • Baqi Cemetery - 10 min walk - 0.8 km
  • Quba Mosque - 6 min drive - 6.1 km
  • Madina Mall - 8 min drive - 7.8 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa - ‬2 min walk
  • ‪مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪مقهى نجد - ‬1 min walk
  • ‪Lavena Café - ‬3 min walk

About this property

Sofitel Shahd Al Madinah

5-star luxury hotel near Prophet's Mosque
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Sofitel Shahd Al Madinah. Parking is available for a fee.

This 5-star Madinah hotel is smoke free.

  • 1 building
  • 469 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Built in 2001
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Shahd Al Madinah offers 469 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (SAR 100 per day)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Thin carpet in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Paper towels
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Shahd Al Madinah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: SAR 100 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Sofitel Shahd Al Madinah Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 213 out of 366 reviews" "
Rating 8 - Good. 63 out of 366 reviews" "
Rating 6 - Okay. 34 out of 366 reviews" "
Rating 4 - Poor. 24 out of 366 reviews" "
Rating 2 - Terrible. 32 out of 366 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and the amenities were good. Breakfast buffet was also quite good. Although I've stayed at a similar hotel with slightly wider variety.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohmed

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Aug 2024

10/10 Excellent

Ehab

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the mosque, clean and nice people. I’ll stay in this hotel again Inshaa Allah
Stayed 4 nights in Aug 2024

10/10 Excellent

Hafidha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Abdul

Travelled with family
Liked: Staff & service
Over all it was par experience. Highlighted issues to the management hopefully they’ll fix it for future guests. As I was there for only 2 days didn’t wanted to make a big deal out of it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room spacious complimentary soft drinks comfortable beds. Very nice scent in the hallway
Stayed 2 nights in Aug 2024

8/10 Good

Abdulbasset

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

muhammad

Stayed 2 nights in Aug 2024

8/10 Good

Samah

Travelled with family
Liked: Staff & service
Close to haram
Stayed 3 nights in Aug 2024

6/10 Okay

ABDULHAMID

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location premium hotel
Stayed 2 nights in Jul 2024

4/10 Poor

Azizur

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is located yards away from the Masjid which is incredible. The staff and service were good. Good selection of food options (breakfast and dinner) as we went for half board. However, the property is in a bad state and cleanliness was very poor. During our 2nd night the whole curtains railing fell down, however this was promptly fixed. Basic amenities like shower gel and lotions were empty, towels limited, floors creaking and housekeeping looked like they just did up the bed. Very busy and noisy hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Hasnat

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower broken Elevator delay even 20 minutes waiting time
Stayed 2 nights in Aug 2024

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Sofitel.. got a Junior Suite and was perfect.. the room was a bit smaller then i expected.. but overall the service was good.. it was clean.. the breakfast was amazing.
Stayed 4 nights in Jul 2024

10/10 Excellent

yousif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel excelled in everything. However, management should note that their clients come from all over the world. They need to ensure the hotel has the flexibility to accommodate early arrivals, even if they arrive before the check-in time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abdelhameed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond 10/10. All staff were friendly, helpful and very decent. Housekeeping, concierge and restaurant staff were always smiling and always keen to help. Check in and check out were very smooth thanks to the reception. Breakfast buffet had a variety of cuisines and food, everything was fresh, we didn’t try anything that we didn’t like. Proximity to the King Fahd gate and also ladies prayer entrance was very convenient. Also Taiba shopping center and a bunch of stores all around that makes the location perfect. Insha’Allah we would stay there again and again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anjum

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel is clean and well-maintained , responsive staff , excellent breakfast buffet , very close to Masjid Nabawi , lots of food options and shopping nearby
Stayed 5 nights in Jul 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and amenities are amazing, location is perfect as well.
Stayed 1 night in Jul 2024

8/10 Good

Asif

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to haram
Stayed 2 nights in Jul 2024

10/10 Excellent

Zia Ullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Option for Stay in Medina
It is the best experience so far with any hotel. Sofitel raises the bar for what excellence in service looks like. From the time you walk in till the time you leave. The staff is amazing always with a smile. Their buffet breakfast, lunch, or dinner are worth trying. plenty of options for hot or cold and sweets just not only look amazing but taste great. The floor staff was amazing. and surprisingly anyone you talk with knows exactly what you are looking for and how to respond. The best thing is it's just steps away from the Masjid. I would love to come back and stay a little longer
Stayed 3 nights in Jul 2024

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel right next to Haram (perfect center), we got the king suite for our family of 5 and loved every bit. We had half board, dinner options were excellent, breakfast was just ok but overall great hospitality and convenience. We’d love to stay there again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 2 nights in Jul 2024

6/10 Okay

Imraan

Travelled with family
Disliked: Cleanliness
The hotel is in a good location. Cleanliness is however and issue.
Stayed 7 nights in Jul 2024

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel with nice friendly staff
Stayed 1 night in Jul 2024

6/10 Okay

Amr

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly. The property is old and need renovation. The price was high in relation to service provided
Stayed 2 nights in Jul 2024