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AC Hotel Melbourne Southbank

4.0 star property
4-star hotel near Crown Casino

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Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Signature Suite, 1 King Bed, Non Smoking, City View
Superior Room, 2 Double Beds, Non Smoking (View) | View from room
2 bars/lounges
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Crown Casino
    ‪11 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪11 min walk‬
  • Marvel Stadium
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (View)

Superior Room, 1 King Bed, Non Smoking (View)

Superior Room, 1 King Bed, Non Smoking (View)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking (View)

Superior Room, 2 Double Beds, Non Smoking (View) | View from room

Superior Room, 2 Double Beds, Non Smoking (View)

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | View from room

Premium Room, 1 King Bed, Non Smoking, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds, Non Smoking

Deluxe Room, 3 Single Beds, Non Smoking

Deluxe Room, 3 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Non Smoking, City View

Signature Suite, 1 King Bed, Non Smoking, City View

Signature Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

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Pullman Melbourne on the Park

East Melbourne
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $185
CA $203 total
includes taxes & fees
May 31 - Jun 1
Pullman Melbourne on the Park

About the area

Melbourne

Southbank stay.Within a 15-minute walk of this Southbank hotel, you'll find Crown Casino and Melbourne Convention and Exhibition Centre. Collins Street and Marvel Stadium are also within 2 miles (3 km).

What's nearby

  • Crown Casino - 11 min walk - 1.0 km
  • Melbourne Convention and Exhibition Centre - 11 min walk - 1.0 km
  • Collins Street - 14 min walk - 1.2 km
  • Marvel Stadium - 19 min walk - 1.6 km
  • Melbourne Central - 5 min drive - 3.3 km

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 19 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬8 min walk
  • ‪CIEL Cafe - ‬10 min walk
  • ‪Westside Ale Works - ‬7 min walk
  • ‪Munich Brauhaus - ‬10 min walk
  • ‪BangPop - ‬11 min walk

About this property

AC Hotel Melbourne Southbank

4-star hotel near Crown Casino
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at AC Hotel Melbourne Southbank.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2022
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Dining venue
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Spanish, Vietnamese

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 35 for adults and AUD 17.50 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with digital channels
  • iPod dock

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 537 reviews
Rating 8 - Good. 109 out of 537 reviews
Rating 6 - Okay. 32 out of 537 reviews
Rating 4 - Poor. 11 out of 537 reviews
Rating 2 - Terrible. 12 out of 537 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are friendly and nice breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love staying here sexond time. great cocktails bar staff amazing. great food easy access into the city and out
Stayed 1 night in Nov 2024

10/10 Excellent

C

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Small improvements needed

The bed sheets were loud and crisp. Resturant staff pushed out of the elevator before the guests. Buffet selection was simple. Pool was very small and cramped. The bar staff did not give drinking glasses for a bottle of 750ml water. No issues in the room itself.
Stayed 5 nights in Jan 2025

8/10 Good

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough lifts and it’s a little too out of the way unless you are attending the convention centre. Staff were all amazing however and the room was small but nice. I would say good value for what you pay as well would definitely come back.
Stayed 3 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness
Place was nice, carpet will need changing soon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Liked: Staff & service, property conditions & facilities
Very close to Tram so easy access
Stayed 3 nights in Jan 2025

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay

The hotel room was very comfortable and clean and the service exceeded my expectation. We had a wonderful stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and close enough to Southbank
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walking distance to DFO and South Wharf dining precinct. Crown casino complex close also. Hotel room was excellent, very comfortable. Staff are amazing and the breakfast buffet is great. Highly recommend staying here.
Stayed 1 night in Jan 2025

6/10 Okay

Luke

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness

Staying on weekend with family

The hotel is quite nice with small swimming pool which is ok but more like an apartment design. Location is good and room view is fabulous and size is ok. But the hotel has serious issue with cleanliness. The carpets are full of dust. My bed and blanket as well as the curtains are very dusty. My body felt so itchy after sleeping overnight. The staff wasnot really welcome you and have kind of attitude that is not marriot standard for sure.
Stayed 1 night in Jan 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Kate

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic, room was clean and in a very good location. Would stay again!
Stayed 1 night in Jan 2025

4/10 Poor

Lydia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the only redeeming feature for this property. I found the infinity pool really dirty, they need to clean the soap scum off the glass, it's also really small pool for the property size and no where to sit at the pool area or at breakfast. They had limited service stafff at breakfast and had to clean own table and remove dirty dishes in order to get a place to sit. I asked the wait staff where I coule get cleaner for the table and she told me to go the lobby staff and the lobby staff said they dint have any so had no choice but to eat our breakfast at a dirty table. Also the lifts take forever to go up and down, really really slow. They had 1 coffee machine for all their guests so big queues for coffee and it was yuck anyways. Breakfast wasnt worth it, limited options. Rooms are really small. So all in all wayyyy overpriced for what you get, I wont be coming back.
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Stayed 2 nights in Jan 2025

10/10 Excellent

Keeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, perfect location, amazing breakfast. Only downfall was the lack of towels for the pool but it was very, very busy in there. An amazing stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here several times, great for my family! It's our go to hotel in Melbourne!
Stayed 1 night in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mieke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were really lovely and very helpful
Stayed 3 nights in Jan 2025

2/10 Terrible

Graham

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 4 star needs to be graded a 2 star awfyl

The room was dirty beds uncomfortable pool to many people squeezed into a small pool breakfast cold coffee cold will never stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite new and good condition hotel

오픈한지 얼마 안된 호텔이라 깨끗하고 시설도 좋았어요. 가장 더웠던 시간엔 사람들이 많아 수영장 이용이 어려웠지만 넉넉한 운영시간으로 늦은시간엔 여유롭게 즐길 수 있었어요. 아울렛(DFO)과 South Melbourne Market까지 걸어서 이동이 용이했어요!
Stayed 1 night in Jan 2025

10/10 Excellent

Nyree

Stayed 2 nights in Dec 2024

10/10 Excellent

Nyree

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic experience staying at AC Hotel. The staff were friendly and helpful. Rooms were spacious and beds comfortable. Breakfast was simple yet delicious. Great to have an outdoor pool however, the area was small and almost completely covered hence it got a little cooler up there.
Stayed 1 night in Jan 2025

10/10 Excellent

Jackie

Stayed 1 night in Dec 2024