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Art Series - The Chen

4.5 star property
4.5-star luxury hotel near Box Hill Hospital

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Photo gallery for Art Series - The Chen

Rooftop terrace
Exterior
Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
850 Whitehouse Rd, Box Hill, VIC, 3128
  • Popular LocationBox Hill Hospital9 min walk
  • Popular LocationDoncaster Shopping Centre4 min drive
  • Popular LocationDeakin University6 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)40 min drive

Room options

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout drapes

Chen Queen

  • Sleeps 3
  • 1 Queen Bed

View all photos for Chen 2 Bedroom Deluxe Interconnecting Suite

Minibar, in-room safe, desk, blackout drapes

Chen 2 Bedroom Deluxe Interconnecting Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Chen Deluxe King Balcony

Minibar, in-room safe, desk, blackout drapes

Chen Deluxe King Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Chen Deluxe King

Minibar, in-room safe, desk, blackout drapes

Chen Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Chen2 Bedroom Deluxe Interconnecting Suite (Weekly Housekeeping)

Minibar, in-room safe, desk, blackout drapes

Chen2 Bedroom Deluxe Interconnecting Suite (Weekly Housekeeping)

  • Sleeps 6
  • 2 King Beds

View all photos for Chen Deluxe King Balcony (Weekly Housekeeping)

Minibar, in-room safe, desk, blackout drapes

Chen Deluxe King Balcony (Weekly Housekeeping)

  • Sleeps 3
  • 1 King Bed

View all photos for Chen Twin with Two Queen Beds

Minibar, in-room safe, desk, blackout drapes

Chen Twin with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Chen Deluxe King (Weekly Housekeeping)

Minibar, in-room safe, desk, blackout drapes

Chen Deluxe King (Weekly Housekeeping)

  • Sleeps 3
  • 1 King Bed

View all photos for Chen King Balcony (Weekly Housekeeping)

Minibar, in-room safe, desk, blackout drapes

Chen King Balcony (Weekly Housekeeping)

  • Sleeps 3
  • 1 King Bed

View all photos for Chen Twin with Two Queen Beds (Weekly Housekeeping)

Minibar, in-room safe, desk, blackout drapes

Chen Twin with Two Queen Beds (Weekly Housekeeping)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Chen King Balcony

Minibar, in-room safe, desk, blackout drapes

Chen King Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Chen Queen (Weekly Housekeeping)

Minibar, in-room safe, desk, blackout drapes

Chen Queen (Weekly Housekeeping)

  • Sleeps 3
  • 1 Queen Bed

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About the area

Melbourne

Box Hill stay.A stay at this Box Hill hotel places you within half a mile (1 km) of Box Hill Hospital and 3 miles (5 km) of Doncaster Shopping Centre. Also, Deakin University is within 3 miles (5 km) and Swinburne University of Technology is within 6 miles (10 km).

What's nearby

  • Box Hill Hospital - 9 min walk
  • Doncaster Shopping Centre - 4 min drive
  • Deakin University - 6 min drive
  • Swinburne University of Technology - 9 min drive
  • Melbourne Cricket Ground - 15 min drive

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Meet Fresh Melbourne - ‬5 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk
  • ‪Zero Mode - ‬1 min walk
  • ‪Ichi Ramen - ‬6 min walk

About this property

Art Series - The Chen

4.5-star luxury hotel near Box Hill Hospital
Art Series - The Chen offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Art Series - The Chen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Art Series - The Chen offers 100 accommodations with minibars and safes. This Melbourne hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 20 per day)
  • Limited onsite parking

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of AUD 1.1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series - The Chen Hotel
Art Series - The Chen Box Hill
Art Series - The Chen Hotel Box Hill

Art Series - The Chen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 626 reviews" "
Rating 8 - Good. 177 out of 626 reviews" "
Rating 6 - Okay. 37 out of 626 reviews" "
Rating 4 - Poor. 14 out of 626 reviews" "
Rating 2 - Terrible. 11 out of 626 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Julie

Stayed 1 night in Mar 2024

8/10 Good

Peter

Stayed 4 nights in Mar 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms nice and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Chi Mi

Stayed 5 nights in Feb 2024

10/10 Excellent

Samantha

Stayed 1 night in Feb 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very, very comfortable bed! Well appointed room with everything needed. The room was very hot when I first got in, but the air conditioning worked well and it was comfortable after about an hour. Check in was simple, but the receptionist failed to explain that I would need to tap my key card to operate the lift to my floor. Consequently I went up and down afew times before another guest explained the system! She also failed to explain to put the card in the slot near the door to operate overhead lights, Luckily I worked that out for myself. A comfortable stay close to the hospital.
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Lihong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent four nights this summer. The hotel is located in a high-rise apartment building in the center of Box Hill, a major Asian community neighborhood. Excellent location within minutes walk to shopping mall, restaurants and Box Hill train/tram station. You could find almost any type of Chinese cuisines. Pubic transport is very convenient. We took train to downtown, beach and zoos. The room is a bit small for the family but it provides everything we need.
Stayed 4 nights in Feb 2024

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel. We had a little trouble with parking, but it was solved quickly & easily. I think that the instructions regarding parking could be more clear when booking. We would have also appreciated bottles of water in the room.
Stayed 1 night in Feb 2024