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Holiday Inn Express Melbourne Southbank by IHG

4.0 star property
4-star hotel near Collins Street

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Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

Exterior
View from room
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Collins Street
    ‪10 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Melbourne Central
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Single Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Single Beds (High Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Melbourne

Southbank stay.Within a 15-minute walk of this Southbank hotel, you'll find Collins Street and Crown Casino. Melbourne Central and Rod Laver Arena are also within 2 miles (3 km).

What's nearby

  • Collins Street - 10 min walk - 0.9 km
  • Crown Casino - 14 min walk - 1.2 km
  • Melbourne Convention and Exhibition Centre - 14 min walk - 1.2 km
  • Melbourne Central - 17 min walk - 1.4 km
  • Rod Laver Arena - 20 min walk - 1.7 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 19 min walk
  • Melbourne, VIC (MEB-Essendon) - 23 min drive

Restaurants

  • ‪Waterfront Southgate - ‬4 min walk
  • ‪Grill'd - ‬3 min walk
  • ‪Roll'd - ‬4 min walk
  • ‪Belgian Beer Cafe Melbourne - ‬3 min walk
  • ‪BearBrass - ‬3 min walk

About this property

Holiday Inn Express Melbourne Southbank by IHG

4-star hotel near Collins Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Melbourne Southbank by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 22 levels
  • Built in 2019
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Italian

Similar properties

Standard Room, 1 Queen Bed (Free Breakfast)

Holiday Inn Express Melbourne Little Collins by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is CA $137
CA $150 total
includes taxes & fees
May 26 - May 27
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Melbourne Southbank Hotel
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Holiday Inn Express Melbourne Southbank by IHG Southbank
Holiday Inn Express Melbourne Southbank by IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 954 reviews
Rating 8 - Good. 284 out of 954 reviews
Rating 6 - Okay. 65 out of 954 reviews
Rating 4 - Poor. 24 out of 954 reviews
Rating 2 - Terrible. 23 out of 954 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerome

Stayed 1 night in Mar 2025

8/10 Good

Brandon

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our room wasn’t the cleanest it could have been. I wanted them to do housekeeping one of the days but all they did was turn the sheets over. I knew this because there was a stain on one of the sheets that had been on the outside and was now on the inside. There was also something very sticky on the bedside table giving me the idea they didn’t wipe any of it down between guests. That’s my only complaint.
Stayed 6 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Wenmei

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location for going to the Australian Open and other tours that we took. The buffet breakfast was great, except you had to pay for decaf coffee which doesn't seem fair with regular coffee available and free. The room was good but the bathroom configuration was awful. It is very small and not user friendly for two people. Otherwise the hotel was good.
Stayed 3 nights in Jan 2025

10/10 Excellent

James, Oriental Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and convenient and stay had general feel good about it. Staff in all areas were very helpful and always available
Stayed 2 nights in Jan 2025

8/10 Good

Wai Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So convenient to Southbank and so comfortable.

We are local and had a show at Crown so we decided to stay overnight at the hotel. It was fantastic, so convenient, so comfortable and we can't wait to stay there next time. Also being a member, they gave us a 1.30pm check out instead of 10am. That was very much appreciated.
Stayed 1 night in Jan 2025

8/10 Good

karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a city stay
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip great location

I loved this hotel. Staff are accommodating and the location is unmatched . Grateful for my check out experience too . Thank you
Stayed 1 night in Jan 2025

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in was horrendous, not enough staff on and very long queue, Breakfast was good , Very understaffed for a busy weekend with a full hotel .
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Efficient
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

Breakfast options limited for vegetarians

Hot Breakfast doesn’t really cater to vegetarians unless you love eating eggs (which I don’t eat) my options were toast and pastries.
Stayed 4 nights in Jan 2025

8/10 Good

Mike

Stayed 6 nights in Jan 2025

8/10 Good

Jerry

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed bin room 1014 10th floor. Wardrobe bad design. Couldn't hang my wife's long dress in it as it barely was capable of hanging my shirts and trousers. The weird bench below the TV.?? No dresser and no drawers to store smalls. The bathroom! A wet room...with a "Shower Curtain" Really!? The sink...no room to place my few items never mind my wife's collection of toiletries. On the plus side a range of soaps supplied for washing and showering. Back to the bedroom. The fridge. 3 small milks to make a cup of tea. No bottle of water something which we have grown accustomed to finding in other hotels. Breakfast was OK however food was warm and not hot and that hot water dispenser between the two coffee machines. Nightmare! Myself and an american lady almost got roasted with overflow,
Stayed 1 night in Jan 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Ceinwen

Travelled with partner
Disliked: Staff & service
Average stay overall. Bed wasn’t to our liking but that is an individual thing. Breakfast was ok but absolutely chaotic dining area. No observed coordination from staff which created chaos. No control of entry of guests resulting in too many people which flowed into shortage of food, plates & cutlery…and many people walking around with food & nowhere to sit. Staff were functional but not welcoming at reception.
Stayed 1 night in Jan 2025

8/10 Good

Simon John, PROSPECT VALE, 7250, TAS

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service especially from the breakfast staff, breakfast inclusion was fantastic and great value, easy check in and check out, easy to access and in a convenient location
Stayed 3 nights in Jan 2025

8/10 Good

Alan, Newcastle Upon Tyne

Liked: Cleanliness
Good location for the AO.
Stayed 7 nights in Jan 2025

8/10 Good

Maree

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Overall stay was good Had to ask for a room change after first night as the bed was very firm and not for me Next room was okay Wifi limited in building so room service not reliable Basic but satisfactory facilities Good location for us Bonus of breakfast and parking included
Stayed 2 nights in Jan 2025