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Hotel Chadstone Melbourne MGallery

5.0 star property
5-star luxury hotel near Chadstone Shopping Mall, connected to a shopping center

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Photo gallery for Hotel Chadstone Melbourne MGallery

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Sports facility
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar

Explore the area

Map
1341 Dandenong Road, Malvern East, VIC, 3148
  • Chadstone Shopping Mall
    ‪1 min walk‬
  • Monash University
    ‪6 min drive‬
  • Caulfield Racecourse
    ‪6 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪38 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Open Bathroom)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

Malvern East stay.With a stay at this Malvern East hotel, you'll be within half a mile (1 km) of Chadstone Shopping Mall and 6 miles (10 km) of Caulfield Racecourse. Monash University is within 6 miles (10 km) and Brighton Beach is within 9 miles (15 km).

What's nearby

  • Chadstone Shopping Mall - 1 min walk - 0.0 km
  • Monash University - 6 min drive - 5.7 km
  • Caulfield Racecourse - 6 min drive - 5.3 km
  • Crown Casino - 15 min drive - 14.9 km
  • Brighton Beach - 22 min drive - 11.9 km

Getting around

  • Hughesdale Station - 18 min walk
  • Flinders Street Station - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 34 min drive

Restaurants

  • ‪New Shanghai 新上海 - ‬3 min walk
  • ‪Little White Duck - ‬3 min walk
  • Pastore
  • ‪Sushi Jiro - ‬3 min walk
  • ‪Laurent Boulangerie Patisserie, Chadstone Shopping Centre - ‬7 min walk

About this property

Hotel Chadstone Melbourne MGallery

5-star luxury hotel near Chadstone Shopping Mall, connected to a shopping center
Hotel Chadstone Melbourne MGallery offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A fitness center, spa services, and a library are also featured at the luxury Hotel Chadstone Melbourne MGallery. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 12 levels
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Chadstone Melbourne MGallery offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 43 to 43 for adults and AUD 21.50 to 43 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping mall
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 43 to 43 for adults, and AUD 21.5 to 43 for children
  • Covered self parking fee: AUD 50 per day (in/out privileges)
  • Covered valet parking fee: AUD 70 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses solar energy.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Hotel Chadstone Melbourne MGallery Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 477 reviews
Rating 8 - Good. 101 out of 477 reviews
Rating 6 - Okay. 37 out of 477 reviews
Rating 4 - Poor. 19 out of 477 reviews
Rating 2 - Terrible. 15 out of 477 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, great bar for cheese and wine and obviously close to mega-shopping!
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was aqesome. Modern and very clean room. Comfy bed and incredibly friendly and helpful staff. Awesome location to be in walking distance of the shops and great restaurants. The rooftop bar was also quite nice but very pricey. Didn't get to enjoy the pool as it was school holidays and very busy. Highly recommend 🙌
Stayed 1 night in Jan 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Janake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Tamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, so lovely and helpful. Especially the gentleman greeting everyone at the door who moonlights as the lifeguard. We had a wonderful stay and can’t wait to come back!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suburbs stay.
Lovely helpful staff. Great views. Divine food. Fabulous room.
Stayed 1 night in Dec 2024

10/10 Excellent

Jillianne

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms in the deluxe rooms are awesome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great
Stayed 1 night in Dec 2024

2/10 Terrible

Kalpesh

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel, very clean and comfortable, great place to stay for easy access to the shops and restaurants at Chadstone shopping centre
Stayed 1 night in Nov 2024

10/10 Excellent

Eren

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Wade

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
My one week stay at this hotel is excellent. The staff is friendly, always there to lend a helping hand. Room size is good, and everything in the room works perfectly. There is also a welcome sweet treat in my room when I walked in. I feel safe because of the door card entry, to elevators, and to room. For the full Mall experience, I took the Tourism Shuttle from CBD(Russell / Flinder Street) to Chadstone Mall with return one week after. The Chadstone Mall is huge. The hotel is only a 3 minute undercover walk from the mall. It provided a close-to sleep-in mall experience. Imagine that everyday waking up, just to spend time in a mall, no extra travel time is needed. For all the Mall lovers, I would greatly recommend.
Stayed 7 nights in Nov 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Sheryn

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I simply cannot offer more than a one star even though the hotel itself probably deserves it. I had a wake up call at 3.30am that I didn't request which actually ruined my entire night as the shock when not expecting this really wakes you up. The explanation I was given was mistakes happen and I should understand this owning a business myself, the compensation was a 4pm checkout should I decide to stay again. When I explained that a 4pm checkout offered not value to me as a corporate traveller, no further compensation was offered only the personal assurance that I would be well looked after if I stayed again. This is simply not good enough for a hotel of this calibre, I cannot accept that a simple mistake was made and furthermore, cannot accept that they are willing to offer nothing to compensate me for this grave error to secure my future business and to prevent a 1 star review. Unfortunately I will not stay at this hotel again as should anything go wrong they will simple say "sorry" mistakes happen.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Nov 2024

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it’s so close to shopping and dinning
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for a high grade hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staycation for myself and a friend and our 9 year olds, while we enjoyed all Chadstone has to offer for both kids activities and shopping for the mums. They LOVED the drink on arrival. High standard of service, rooms were lovely. Breakfast buffet was a highlight. 10/10 will stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

KEDAR

Stayed 3 nights in Oct 2024