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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly 4-star hotel near Melbourne Central

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Exterior
Reception
Premier King Room
Premier King Room | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪6 min walk‬
  • Melbourne Central
    ‪6 min walk‬
  • Collins Street
    ‪7 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Radisson on Flagstaff Gardens Melbourne

Hot tub
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1100)
The price is CA $162
per night
CA $178 total
includes taxes & fees
13 Feb - 14 Feb
Radisson on Flagstaff Gardens Melbourne

About the area

Melbourne

City center retreat .Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Melbourne Central and Collins Street. Princess Theatre and Bourke Street Mall are also within half a mile (1 km).

What's nearby

  • Princess Theatre - 6 min walk
  • Melbourne Central - 6 min walk
  • Collins Street - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Queen Victoria Market - 16 min walk

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly 4-star hotel near Melbourne Central
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 428 out of 1010 reviews" "
Rating 8 - Good. 355 out of 1010 reviews" "
Rating 6 - Okay. 129 out of 1010 reviews" "
Rating 4 - Poor. 61 out of 1010 reviews" "
Rating 2 - Terrible. 37 out of 1010 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

luisa

Business traveller
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They didnt change our towels or added new toilet paper we had to request it from them. Breakfast doesnt includes vegtebales
Stayed 5 nights in Oct 2024

10/10 Excellent

Byung yi sarah

Stayed 2 nights in Oct 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
Overall a clean, quiet & convenient hotel.
Stayed 6 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tansy

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed has been recently refurbished - new bathroom and carpet. Quiet area with easy short walk to shopping and eating places. Room is spacious and good bathroom amenities.
Stayed 4 nights in Oct 2024

8/10 Good

Peter

Stayed 1 night in Oct 2024

8/10 Good

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Chancellor before, the staff are excellent and they go out of their way to assist in any way possible
Stayed 1 night in Oct 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service
They didn't call when room was ready and room service got a but upset when i asked for ice bucket a few times. my partner lost her watch and when she called they had found it however they didnt call me to let me know when they knew which room it was from, but happy to get back
Stayed 3 nights in Oct 2024

2/10 Terrible

Shane

Disliked: Staff & service, property conditions & facilities
Property was very noisy, no Airconditioning working and staff unhelpful
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location. Room was tidy but dated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the nicest staff! Reception, bar, housekeeping and breakfast team, we'll be back!
Stayed 1 night in Oct 2024

10/10 Excellent

shayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and a nice room
Stayed 8 nights in Oct 2024

10/10 Excellent

Jeanette, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a great location that allowed me to get around the city quickly by foot or on the #96 tram. It is in the free zone, so if your stay is within that area, there is no extra costs for transport around. The staff were all very friendly. It was also convenient for walking home after a show at the Princess Theatre.
Stayed 2 nights in Oct 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to theatres great breakfasts good staff
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Oct 2024

4/10 Poor

Ross

Disliked: Property conditions & facilities
Lifts difficult
Stayed 1 night in Oct 2024

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean rooms
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay except it was a little noisy
Stayed 1 night in Oct 2024

6/10 Okay

Janette

Travelled with family
Liked: Cleanliness, staff & service, amenities
We felt fortunate to get an upgrade, however we were on the 5th floor and the street noise was loud, and sometimes frightening with horns and alarms going off We asked for 2 separate beds but got 1 big bed. The bed was comfortable. The shower leaked water all over the floor which was hard to clean up without more towels
Stayed 1 night in Oct 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay in the City
Hotel was very clean and comfortable. Location is close to shopping, restaurants and trams. Very nice hotel.
Stayed 1 night in Oct 2024

8/10 Good

Grant, SOUTH BRISBANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Bineesh

Liked: Staff & service
Stayed 1 night in Oct 2024