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Mercure Pakenham

4.0 star property
4-star hotel in Pakenham

Choose dates to view prices

Photo gallery for Mercure Pakenham

Bar (on property)
Pillowtop beds, minibar, in-room safe, desk
Hair dryer, towels, soap, shampoo
Hair dryer, towels, soap, shampoo
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
77 Racecourse Rd, Pakenham, VIC, 3810
  • Gumbuya Park
    ‪12 min drive‬
  • Puffing Billy Steam Train
    ‪29 min drive‬
  • Dandenong Ranges National Park
    ‪30 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 1 King Bed

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 2 Queen Beds

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Melbourne

Pakenham stay.With a stay at this Pakenham hotel, you'll be within 2 miles (3 km) of Don Jackson Reserve Dog Park and 6 miles (10 km) of Pakenham G72 Bushland Reserve. Nar-Nar-Goon G75 Bushland Reserve and Nar-Nar-Goon G73 Bushland Reserve are also within 6 miles (10 km).

What's nearby

  • Gumbuya Park - 12 min drive - 15.5 km
  • Fountain Gate Shopping Centre - 15 min drive - 21.0 km
  • Emerald Lake Park - 24 min drive - 23.4 km
  • Puffing Billy Steam Train - 29 min drive - 31.8 km
  • Dandenong Ranges National Park - 30 min drive - 30.7 km

Getting around

  • Nar Nar Goon Station - 10 min drive
  • Pakenham Station - 14 min walk
  • Melbourne Airport (MEL) - 65 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Hungry Jack's - ‬2 min drive
  • ‪KFC - ‬2 min drive
  • ‪The Drake Tavern - ‬16 min walk

About this property

Mercure Pakenham

4-star hotel in Pakenham
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Mercure Pakenham also features concierge services, laundry facilities, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this 4-star Melbourne hotel.

  • 64 guestrooms or units
  • Deli
  • Self-service laundry
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Pakenham offers 64 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 45-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.4 out of 5, 305 reviews
The price is CA $107
CA $118 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 45-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

Property Registration Number 89 427 589 170

Property is also known as

Mercure Pakenham Hotel
Mercure Pakenham Pakenham
Mercure Pakenham Hotel Pakenham

Mercure Pakenham Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 95 out of 125 reviews
Rating 8 - Good. 25 out of 125 reviews
Rating 6 - Okay. 4 out of 125 reviews
Rating 4 - Poor. 1 out of 125 reviews
Rating 2 - Terrible. 0 out of 125 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Stayed 1 night in Nov 2024

8/10 Good

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Manpreet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
easy to access, park, get a meal
Stayed 1 night in Oct 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
v
Stayed 1 night in Sep 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and very kind and welcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Judi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was to hot! Tried to turn heater down numerous times. Judi
Stayed 2 nights in Aug 2024

10/10 Excellent

Christophe Del

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy, friendly, nothing to fault
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Jul 2024

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot, great dining options nearby, and a beautiful suite
Stayed 1 night in Jun 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Stayed 1 night in Jun 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Will come Back there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
Service was good, the room clean and comfortable. We had a problem with the TV which was promptly fixed once we contacted reception. The only let down of our stay was the extremely limited range of wine at the restaurant the club next door which is where the bar and restaurant are that are mentioned in the hotel description.
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Friendly staff. Comfortable rooms very functional
Stayed 3 nights in Apr 2024

8/10 Good

Edwin

Liked: Cleanliness, property conditions & facilities
The temperature control panel that was difficult to operate also no staff to call to fix system
Stayed 4 nights in Mar 2024

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I travelled with My Elderly Parent. Checking in was a breeze. At Check in I was offered to drive around and enter the side door where the lift was located to take My Parents up to our room, with ease. I had 3 cases and an over night bag and suits bag. I was told to just leave everything at reception. He (the gentleman who checked me in )would take care of them. I drove to the side door, got my parent to our room and all our cases were in our room.. I cannot tell you how ,unchecked that helped me. Friendly staff all round. We stayed for 2 nights. I would recommend Mucure Packenham to Everyone.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice & relaxing for a new Hotel
a newish Hotel of 15 Months. my checkin was fast & easy & the very lovely Miss M was fantastic, even offered to help me with my luggage, the room was large, only a view of the car park but nice to lay at the window & relax, the door slamming was a pain, Guests need to be considerate. Breakfast was continental only & they need to lift their game here, no cutlery at table, no greeting, only had 1 danish out,1 piece of watermelon, 1 piece of fruit bread & it was hard, wasn't worth the $16.50.
Stayed 6 nights in Jan 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Raelene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are well appointed and Staff were all extremely attentive and helpful. We were travelling for work purposes. Bed was very comfortable which is what you need for a good nights rest. Onsite parking, room service sited our needs.
Stayed 1 night in Dec 2023

10/10 Excellent

KRISTINE

Liked: Cleanliness, property conditions & facilities
Night security was helpful and assisted with our afterhours check in . Nothing was a problem to them.
Stayed 1 night in Jan 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
We had to check in late, but the accomodating staff made arrangements for us to pick up the room key and ensured the process was smooth and easy. Great place to stay!
Stayed 1 night in Jan 2024