City center stay.A stay at this Melbourne Central Business District aparthotel places you steps from Princess Theatre and within a 10-minute walk of Collins Street. Melbourne Central and Bourke Street Mall are also within half a mile (1 km).
Oaks Melbourne on Lonsdale Suites offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Oaks Melbourne on Lonsdale Suites also features dry cleaning/laundry services, a television in a common area, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 4.5-star Melbourne aparthotel is smoke free.
1 building
148 guestrooms or units
29 levels
Built in 2007
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Television in lobby
Elevator
No smoking on site
Oaks Melbourne on Lonsdale Suites offers 148 accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels.
Self parking on site (AUD 45 per night; includes in/out privileges)
Extended parking on site (AUD 35 per week)
Limited onsite parking
Food and drink
Microwave
Refrigerator
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 59 per night
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
LCD TV with digital channels
TV in common areas
Laundry
Dry cleaning/laundry service
Laundry facilities
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
24-hour front desk
Iron/ironing board
Luggage storage
Multilingual staff
Tour and ticket assistance
Location highlights
In a business district
In a shopping district
In an entertainment district
In the city center
Near a metro station
Near a train station
Near the boardwalk/promenade
Things to do
Bicycle rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
General
1 building
148 units
29 floors
Built in 2007
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 59.0 per night.
Cribs (infant beds) are available for AUD 20.0 per night.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: AUD 45 per night (in/out privileges)
Extended parking fee: AUD 35 per week
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation.
Please note this property charges a fixed percentage fee on credit and debit card transactions.
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Oaks Lonsdale
Oaks Lonsdale Aparthotel
Oaks Lonsdale Aparthotel Melbourne
Oaks Lonsdale Melbourne
Oaks On Lonsdale Hotel Melbourne
Oaks On Lonsdale Melbourne
Oaks On Lonsdale
Oaks Melbourne on Lonsdale Suites Melbourne
Oaks Melbourne on Lonsdale Suites Aparthotel
Oaks Melbourne on Lonsdale Suites Aparthotel Melbourne
Oaks Melbourne on Lonsdale Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was spacious, clean and well maintained. Another great stay at The Oaks on Lonsdale!
Lisa
Stayed 1 night in Jan 2025
10/10 Excellent
Natalie
Travelled with family
Jan 9, 2025
Liked: Cleanliness, amenities
Staff were lovely and helpful.
Natalie
Stayed 3 nights in Jan 2025
8/10 Good
Kylie
Jan 7, 2025
Liked: Cleanliness, room comfort
Easy to get to location, close to amenities, staff were super friendly
Kylie
Stayed 2 nights in Dec 2024
6/10 Okay
Timothy
Travelled with partner
Jan 3, 2025
My wife and stayed recently for NYE. The hotel is in a pretty good location and checkin was quite easy. Parking was a reasonable price and location to the hotel. The view from our 17th floor room was great for the fireworks. Unfortunately the room had a weird smell when we entered and the too didn’t seem very clean. We also didn’t get any towels but this was quickly rectified by the hotel staff.
Both units are below average conditions. Units really needed upgrade. Also we booked through the Expedia website that showed it has 4 king beds but on arrival it only has 3 King beds. Please correct the error on the website. The staff that we spoke to advised us to contact Expedia stating the error is with Expedia. She did offer another single room at a different floor but that does not suit us. Luckily the king bed can be split into 2 singles in one of the rooms. Otherwise the stay was pleasant.
Its very convenient for me and my husband as its close to the Eye and Ear Hospital where my husband be operated staff is friendly we always enjoyed our stay.
Its very convenient for me and my husband as its close to the Eye and Ear Hospital where my husband be operated staff is friendly we always enjoyed our stay.
Located in Melbourne CBD withany nearby places to eat.
Nyibango
Stayed 9 nights in Dec 2024
4/10 Poor
Denise
Dec 18, 2024
Liked: Cleanliness
Dissatisfied
When I arrived at the reception desk the receptionist was a trainee and she was very friendly. She called her work colleague to help as she couldn’t find my booking. The other receptionist wasn’t very friendly. She didn’t greet me. They spent 20 minutes trying to find my booking while my husband had to keep doing laps around the built road in the car. They had to rebook me a room. I was very surprised when I was charged $37 to park the car in their building. On the Hotels website it says Parking Available but I didn’t realise we would have to pay extra otherwise I would have booked a different hotel. The room was clinical with no relaxed atmosphere. The bed was very comfortable. I’m very disappointed in the whole experience and will not book here again.
Really lovely property. Easy transport and parking access. Very disappointed in lack of phone or reception access for 5 consecutive days prior to booking
Bev
Stayed 1 night in Dec 2024
4/10 Poor
Ella
Travelled with family
Dec 8, 2024
Disliked: Cleanliness
The room wasn’t very clean. There were hairs in the shower and toilet. Mould on the walls in the bathroom. There was barely any hot water. It would work for 20 seconds then turn cold for 60 seconds.
Pretty disappointing.
Not the best but not the worst place I've stayed. The best part about this was the location - close to so many things.
The service from the staff was great also, and front desk is 24 hours which is perfect!
Unfortunately had some downsides on my stay which contributed to my lower rating. Swipe card didn't work and had to go see the front desk multiple times, the smell in the room wasn't great, sofa was quite outdated, my internet connection didn't work and the TV's were very outdated so not much to watch (if you plan on doing so). Just a few things to note is all if planning to stay, but again, location and customer service was great, if you're on a budget and don't really plan to spend too much time in the room then this place is a good choice!
Gala
Stayed 2 nights in Nov 2024
8/10 Good
Kylie
Business traveller
Dec 4, 2024
Liked: Cleanliness, room comfort
Property was a great location, staff were friendly. Its an older building but still well maintained
Kylie
Stayed 2 nights in Nov 2024
6/10 Okay
Jason
Travelled with family
Nov 30, 2024
Liked: Cleanliness, amenities
Got all the necessity such as dryer, washer, dish washer, oven, microwave and etc. However, only ONE FAN COIL UNIT in the living room. That is so odd that we cannot close bedroom doors for both our bedrooms. We cannot have good sleep for our 1st night because that day, the rooms were so humble and stuffy! Both toilet doors dont have locks which can't be locked too! We will consider to stay again when it is not summer and pricing is reasonable.