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Quay West Suites Melbourne

5.0 star property
5-star luxury aparthotel near Melbourne Arts Centre

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Photo gallery for Quay West Suites Melbourne

Indoor pool
Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen) | View from room
Premium bedding, down comforters, in-room safe, laptop workspace
Exterior
Alfresco dining, serves breakfast and dinner

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Outdoor space
  • Housekeeping

Explore the area

Map
26 Southgate Avenue, Southbank, VIC, 3006
  • Crown Casino
    ‪15 min walk‬
  • Rod Laver Arena
    ‪18 min walk‬
  • Melbourne Cricket Ground
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Balcony, City View

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony, City View

  • 52 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony

Premium Apartment, 2 Bedrooms, Balcony | Living area

Premium Apartment, 2 Bedrooms, Balcony

  • 90 sq m
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Deluxe Apartment, 1 Bedroom, Balcony, River View

Deluxe Apartment, 1 Bedroom, Balcony, River View

  • 52 sq m
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 3 Bedrooms, Balcony

Premium Apartment, 3 Bedrooms, Balcony | Living area

Premium Apartment, 3 Bedrooms, Balcony

  • 162 sq m
  • 1 bathroom
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds, Kitchenette

Studio, 2 Single Beds, Kitchenette

Studio, 2 Single Beds, Kitchenette

  • 36 sq m
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The Langham, Melbourne

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (1126)
The price is CA $405
per night
CA $446 total
includes taxes & fees
26 Mar - 27 Mar
The Langham, Melbourne

About the area

Melbourne

Southbank stay.A stay at this Southbank aparthotel places you steps from Melbourne Arts Centre and within a 5-minute walk of National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 2 miles (3 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Arts Centre - 3 min walk - 0.3 km
  • Melbourne Convention and Exhibition Centre - 15 min walk - 1.3 km
  • Crown Casino - 15 min walk - 1.3 km
  • Rod Laver Arena - 18 min walk - 1.5 km
  • Melbourne Cricket Ground - 4 min drive - 3.2 km

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Waterfront Southgate - ‬2 min walk
  • ‪Baguette - ‬5 min walk
  • ‪Transport Hotel - ‬6 min walk
  • ‪Arbory - ‬6 min walk
  • ‪Clocks at Flinders - ‬4 min walk

About this property

Quay West Suites Melbourne

5-star luxury aparthotel near Melbourne Arts Centre
As a guest of Quay West Suites Melbourne, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Quay West Suites Melbourne. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Melbourne aparthotel.

  • 1 building
  • 109 guestrooms or units
  • 26 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Croatian, English, French, German, Greek, Hindi, Indonesian, Italian, Korean, Macedonian, Maltese, Norwegian, Polish, Portuguese, Serbian, Spanish, Thai, Vietnamese

Property amenities

Pool/Spa

  • Indoor pool
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Secured self parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Free crib/infant bed

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Toaster

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 35 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: AUD 80.0 per night

Bathrooms

  • Hair dryer
  • Designer toiletries
  • Slippers
  • Eco-friendly toiletries
  • Bathrobes
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High pile carpet in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • In-room massages

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Bicycle rentals on site
  • Golf nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 109 rooms
  • 26 floors
  • 1 building
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 per person
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Quay West Suites Melbourne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 705 out of 1004 reviews
Rating 8 - Good. 233 out of 1004 reviews
Rating 6 - Okay. 44 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

elouise

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property, or at least the entrance to the lobby, was difficult to find. The windows were not sound proof - there was traffic noise and group/s of people making a a lot of noise during the night.
Stayed 1 night in Nov 2024

10/10 Excellent

Bruno

Stayed 5 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay, we loved the apartment facilities, the spa was exceptional. All staff members were friendly. over all a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Bikramjit

Business traveller
Liked: Cleanliness, room comfort
Great stay, everyone at reception are welcome excellent and the manager is great
Stayed 13 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay! Not only is it so convenient to transport, the CBD and NGV, but also the staff at Quay West are superb. First class service and the breakfast is wonderful. Excellent!
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Dimitra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Recommend this property to anyone looking to have a great time in the city. Close to everything you need for a great time away. Everything is in walking distance . The property had everything we needed . Clean , spacious and reception staff were very helpful. Parking is included.Will definitely stay here again 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Jakub

Stayed 2 nights in Aug 2024

10/10 Excellent

Shivani

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Stayed 1 night in Jun 2024

10/10 Excellent

denise

Liked: Cleanliness, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, room comfort
A great experience. Thank you
Stayed 2 nights in Jun 2024

10/10 Excellent

Liz

Stayed 1 night in May 2024

10/10 Excellent

Shivani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the property!
Stayed 1 night in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Clean room. Great views and nice size balcony. Everything you need is around this area. Looking forward on my next visit. And maybe have to look into moving in long term.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024

10/10 Excellent

Sonya

Liked: Cleanliness, property conditions & facilities
We received a complimentary upgrade from a studio to a 1 bedroom apartment and it was fantastic having the extra space, especially travelling with a 4mth old. Mitch was sensational his customer service was fantastic. Highly recommended 5 stars
Stayed 2 nights in Apr 2024

10/10 Excellent

Jasen

Liked: Cleanliness, property conditions & facilities
Excellent location and staff are brilliant
Stayed 4 nights in Apr 2024

10/10 Excellent

Carl

Stayed 2 nights in Mar 2024

10/10 Excellent

Norma

Travelled with group
Stayed 2 nights in Mar 2024

6/10 Okay

Geordie

Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to area we needed to be in with good car parking. Enjoyable breakfast. Helpful staff
Stayed 1 night in Feb 2024