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Quest Southbank

4.5 star property
4.5-star aparthotel near Melbourne Theatre Company

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Photo gallery for Quest Southbank

Aerial view
One Bedroom Apartment | Living area
Point of interest
Two Bedroom Apartment
Two Bedroom Apartment | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Washer
  • Housekeeping
  • Parking available

Explore the area

Map
12-16 Kavanagh Street, Southbank, VIC, 3006
  • Crown Casino
    ‪14 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪14 min walk‬
  • Rod Laver Arena
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living room

Executive One Bedroom Apartment

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment

Executive Two Bedroom Apartment

  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Three Bedroom Apartment

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Three Bedroom Apartment

  • 110 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 Queen Bed and 2 King Beds OR 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Two Bedroom Apartment

  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 78 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

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About the area

Melbourne

City center retreat .At this Southbank aparthotel, you'll be within a 5-minute walk of Melbourne Theatre Company and Southgate. Melbourne Arts Centre and Melbourne Skydeck are also within half a mile (1 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Arts Centre - 5 min walk - 0.4 km
  • National Gallery of Victoria - 7 min walk - 0.6 km
  • Crown Casino - 14 min walk - 1.2 km
  • Melbourne Convention and Exhibition Centre - 14 min walk - 1.3 km
  • Rod Laver Arena - 2 min drive - 1.4 km

Getting around

  • Richmond Station - 3 min drive
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Belgian Beer Cafe Melbourne - ‬5 min walk
  • ‪BearBrass - ‬6 min walk
  • ‪Aria Bar & Lounge - ‬7 min walk
  • ‪Saporito Cafe Bar & Grill - ‬1 min walk
  • ‪Damon Bradley - ‬6 min walk

About this property

Quest Southbank

4.5-star aparthotel near Melbourne Theatre Company
Quest Southbank offers its guests a sauna and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a 24-hour business center and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Quest Southbank also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 22 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Quest Southbank offers 94 air-conditioned accommodations with washers/dryers and espresso makers. LED televisions are featured in guestrooms. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Indonesian, Russian, Thai, Vietnamese

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Property amenities

Pool/Spa

  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • 24-hour pick-up airport shuttle (surcharge)
  • Limo/town car service
  • Car recommended

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Saporito Cafe Bar & Grill

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Dining

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: AUD 27-27 for adults and AUD 27-27 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Separate bathtub and shower
  • Toilet paper
  • Soap
  • Towels provided
  • Shampoo
  • Free toiletries
  • Hair dryer

Living spaces

  • Living room

Entertainment

  • 55-inch LED TV

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 24-hour business center
  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers (lobby)

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center
  • In the entertainment district
  • Near a health or beauty spa
  • Near outlet shopping

Things to do

  • Fitness center
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 94 rooms
  • 22 floors
  • 1 building

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 27 to 27 for adults, and AUD 27 to 27 for children
  • Airport shuttle fee: AUD 98 per vehicle (maximum occupancy 4)
  • Uncovered self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank

Quest Southbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 990 reviews
Rating 8 - Good. 374 out of 990 reviews
Rating 6 - Okay. 80 out of 990 reviews
Rating 4 - Poor. 21 out of 990 reviews
Rating 2 - Terrible. 13 out of 990 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Cleanliness, room comfort
Spacious room. Clean and great service.
Stayed 1 night in Dec 2024

10/10 Excellent

Jess

Liked: Cleanliness, property conditions & facilities
Quest on Southbank was perfect for our family get away, staff were friendly & super helpful. Check in & car parking was easy! We were lucky enough to get a free upgrade -so our 2 bedroom apartment was super spacious & had everything we needed. Will definitely be returning!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Not far from Southbank and Flinders. Would recommend 🙂
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and very clean
Stayed 1 night in Nov 2024

8/10 Good

Gail

Liked: Cleanliness, room comfort
Quest Southbank
Location is an easy 10 minute walk to Southbank Room was very comfortable and clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Kylie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Brenda

Travelled with group
Liked: Cleanliness, room comfort
Car park not fit for purpose
The staff were lovely and friendly The car park was not fit for purpose and I would have been better off using the Wilson’s car park down the road which was not only cheaper but bigger spaces I have a wide wheel base car which meant that to negotiate the turns and the car space had to do several backwards and forwards turns All in all it took a stressful half hour to get parked I would have appreciated a heads up from management when I asked about parking I even saw small cars struggle Also the compendium clearly states that all biscuits teas and coffees would be refreshed during the clean However , this was not the case We were told that the two biscuits that were there for our five visitors were complimentary on the first night only when i questioned it I felt that all in all the stay was overpriced for what we received Having said that , it was very clean and the beds were comfortable
Stayed 3 nights in Nov 2024

8/10 Good

Shane

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Georgue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice clean large apartment.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elenoa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We would definitely stay again, spacious rooms and amazing view. Apartment is clean and tidy. Well maintained.
Stayed 2 nights in Sep 2024

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hassle free check in and great stay plus friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Stayed 1 night in Sep 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good local. But they don’t answer the questions that we send at site
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location. The Apartment was a great size.
Stayed 1 night in Aug 2024

10/10 Excellent

Samara

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice big apartments with balcony. Great price. Really friendly reception as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Sally, Marcus Beach

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Quest are so kind, obliging and helpful. From reception to housekeeping, management and maintenance. Always a pleasure being at Quest Southbank when visiting Melbourne. Thank you.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quick & easy check in process. Close to shops, restaurants, bars train station & trams.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view and such a clean apartment. Friendly staff!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness
Stayed 5 nights in Jul 2024

6/10 Okay

marcelo

Travelled with partner
The price was too high compared against the value offered by the property, the towels need replacing way too thin, mattress meed a toppper! a tv in the bedroom should be a standard
Stayed 2 nights in Aug 2024

10/10 Excellent

SONYA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cannot fault the Quest Southbank for service, amenities, cleanliness. So accomodating and perfect for our needs - girls weekend away 😊
Stayed 2 nights in Jul 2024

6/10 Okay

Jimmy

Liked: Cleanliness, room comfort
Stay is ok
Stay is ok
Stayed 3 nights in Jul 2024