10/10 Excellent
Verified traveller
26 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short staycation
First time staying at the Langham Melbourne. Check-in was simple and speedy. Was able to correspond with the hotel via several channels: whatsapp, FB messenger, sms. This is great and more hotels should do this, obviously travellers don't have local numbers and it's a very efficient and convenient way for guests to contact the hotel. I received replies pretty quickly and they were accommodating to my request.
We stayed on the 20th floor and had a city view. Room was clean, well-ventilated and had everything we needed. Only downside is no accessible power points at the bedside. Would be good to have wireless chargers and power points that are universal to diff country's plugs and have USC A & C inputs. Nespresso Vertuo machine and 4 pods provided (one was decaf), instant coffee and assorted tea bags. 2 small bottles of complimentary water. We didn't have anything from the minibar (pretty pricey).
Used the pool and jacuzzi before checkout. Nice outdoor lounging area and not stuffy. Didn't get to use the gym but it did look pretty well stocked.
Location is great, 3 min walk from Flinders st station Elizabeth entrance. Direct access for hotel guests to South Gate was convenient to get coffee, snacks etc.
On checkout, it was very busy at the lobby and only 2 staff were on duty and assisting guests checking in. So we had to wait a while to drop bags which was tad annoying as we had a lunch reservation to go to. Overall though enjoyed our stay & would book again in future.
Verified traveller
Stayed 1 night in Aug 2024