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The Ritz-Carlton, Melbourne

5.0 star property
5-star luxury hotel near Collins Street

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Photo gallery for The Ritz-Carlton, Melbourne

Indoor pool
Panoramic Room, 1 King Bed, City View
Couples treatment rooms, sauna, steam room, body treatments
View from property
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Room service

Explore the area

Map
650 Lonsdale Street, Melbourne, VIC, 3000
  • Collins Street
    ‪6 min walk‬
  • Flinders Lane
    ‪9 min walk‬
  • Marvel Stadium
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Premier Room, 1 Double Bed (Premier Ritz-Carlton Club)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premier Room, 1 Double Bed (Premier Ritz-Carlton Club)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed, Non Smoking

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premier Room, 1 Double Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

View from room

Club Room, 1 King Bed, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Bay View

Club Suite, 1 King Bed, Bay View | Living room

Club Suite, 1 King Bed, Bay View

  • 251 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Harbour View

  • 46 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

  • 140 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View

  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

View from room

Premier Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Panoramic Room, 2 Double Beds, Non Smoking

  • 50 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | View from room

Executive Suite, 1 Bedroom, Non Smoking

  • 96 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Panoramic Room, 1 King Bed, City View

  • 45 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

W Melbourne

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (453)
The price is CA $390
per night
CA $429 total
includes taxes & fees
6 Mar - 7 Mar
W Melbourne

About the area

Melbourne

City center retreat .Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Collins Street and Marvel Stadium. Melbourne Central and Queen Victoria Market are also within half a mile (1 km).

What's nearby

  • Collins Street - 6 min walk
  • Marvel Stadium - 10 min walk
  • Melbourne Central - 12 min walk
  • Queen Victoria Market - 12 min walk
  • Crown Casino - 14 min walk

Getting around

  • Southern Cross Station - 4 min walk
  • Flagstaff Station - 7 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Higher Ground - ‬2 min walk
  • ‪Mail Exchange Hotel - ‬3 min walk
  • ‪Colonial Hotel - ‬3 min walk
  • ‪Coffee Rush - ‬1 min walk
  • ‪Brown Alley - ‬3 min walk

About this property

The Ritz-Carlton, Melbourne

5-star luxury hotel near Collins Street
The Ritz-Carlton, Melbourne offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 29757 square feet (2764 square meters) and includes a conference center. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury The Ritz-Carlton, Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 257 guestrooms or units
  • 80 levels
  • 2 dining venues
  • Meeting rooms
  • 29757 sq ft of conference space
  • 2764 sq m of conference space
  • Built in 2023
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Ritz-Carlton, Melbourne offers 257 accommodations with iPod docking stations and minibars. Accommodations are furnished with day beds and dining tables. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Farsi, Filipino, French, Greek, Hebrew, Hindi, Indonesian, Japanese, Malay

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (AUD 75 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: AUD 20-80 for adults and AUD 20-80 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV
  • iPod dock
  • Netflix
  • Satellite channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 160.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 20 to 80 for adults, and AUD 20 to 80 for children
  • Secured valet parking fee: AUD 75 per night
  • Rollaway bed fee: AUD 160.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Ritz Carlton, Melbourne
The Ritz-Carlton, Melbourne Hotel
The Ritz-Carlton, Melbourne Melbourne
The Ritz-Carlton, Melbourne Hotel Melbourne

The Ritz-Carlton, Melbourne Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 139 out of 160 reviews
Rating 8 - Good. 14 out of 160 reviews
Rating 6 - Okay. 2 out of 160 reviews
Rating 4 - Poor. 4 out of 160 reviews
Rating 2 - Terrible. 1 out of 160 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Namiya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Nov 2024

10/10 Excellent

Bhanrawee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were exceptional and made our stay very special.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our visit to Marvel Stadium and great area to walk to CBD
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, views and dining. Didn't want to leave!
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Different hospitality for Asian
I only have positive feeling from Asian Staff as the westerner staff totally ignore me. I left early monring with my luggage and the staff at the main entrance was not borther to ask if i need help or not. I expect a warm hospitality from all staff members for the brand and the price I paid.
Stayed 4 nights in Oct 2024

2/10 Terrible

Chipo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Here’s the revised version with your additional detail included: --- **Disappointing Stay – Not the Ritz-Carlton Standard We Expected** We recently stayed at the Ritz-Carlton, excited for a special family celebration, as it was our daughter’s birthday. Before the trip, the hotel was responsive and thoughtful in their communication, offering a complimentary cake and organizing balloons for the occasion. We appreciated the gesture and couldn’t wait to see her delight. Upon arrival, however, things started to feel a little off. We patiently waited in line at check-in, but another family who arrived after us was served before us. These things happen, but in hotels of this caliber, you usually expect the staff to manage such situations more smoothly to avoid unnecessary awkwardness. Our room was listed as a “panoramic view” with two double beds, suitable for us and our two kids. While the view was pleasant, it came from a single window – not quite what we’d envision for a “panoramic” description. We also found the double beds quite small. My partner and I found them too tight for two adults to sleep comfortably, so I wouldn’t recommend this option for couples expecting more space. The birthday balloons arranged in the room were a lovely touch, but we were disappointed by the complimentary cake, which turned out to be a small, hollow chocolate bar with a dusty, crumbly texture. We weren’t expecting anything extravagant, but the disconnect between what was promised a
Stayed 1 night in Oct 2024

10/10 Excellent

Mina

Stayed 1 night in Oct 2024

10/10 Excellent

Phuong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything would be perfect if they didn’t accidentally charge my credit card while I had prepaid with Expedia. Furthermore, they didn’t check the minibar usage properly and added extra items which I didn’t consume at all. Although the team resolved the issue promptly, they really need to review their billing process.
Stayed 1 night in Oct 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Dr Galia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with views and good location
Stayed 1 night in Oct 2024

10/10 Excellent

Jes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Hennessey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. However, the in-room dinning menu was quite limited and there is currently no Asian restaurant in this hotel.
Stayed 7 nights in Jun 2024

10/10 Excellent

Watwick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Stayed 2 nights in Apr 2024

10/10 Excellent

Olof

Stayed 1 night in Jul 2024