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Burts Hotel

3.0 star property
Enjoy the free WiFi at this 3-star Melrose hotel

Choose dates to view prices

Photo gallery for Burts Hotel

Desk, iron/ironing board, free cribs/infant beds, free WiFi
Dinner served, local cuisine
Free toiletries, hair dryer, towels
Bar (on property)
Terrace/patio
Reviews
9.4

Exceptional

Popular amenities

  • Restaurant
  • Parking included
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Free WiFi
    Free WiFiFree WiFi
  • Bar
    BarBar
  • Room service
    Room serviceRoom service

Explore the area

Map
Burts Hotel, Market Square, Melrose, Scotland, TD6 9PL
  • Popular LocationMelrose Abbey3 min walk
  • Popular LocationAbbotsford The Home Of Sir Walter Scott5 min drive
  • Popular LocationDryburgh Abbey11 min drive
  • AirportEdinburgh (EDI)69 min drive

Room options

View all photos for Executive Double Room, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Executive Double Room, 1 Bedroom

  • 15 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double or Twin Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Single Room, 1 Single Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Single Room, 1 Single Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Executive Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Room
George and Abbotsford Hotel
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (283)
The price is CA $118
per night
CA $142 total
includes taxes & fees
11 Jul - 12 Jul
George and Abbotsford Hotel

About the area

Melrose

In Melrose .Steps from the hotel, you'll find Saint Cuthbert's Way and Melrose Abbey. Also, Southern Upland Way - Section A Trailhead is within half a mile (1 km) and Abbotsford The Home Of Sir Walter Scott is within 6 miles (10 km).

What's nearby

  • Saint Cuthbert's Way - 2 min walk
  • Melrose Abbey - 3 min walk
  • Abbotsford The Home Of Sir Walter Scott - 5 min drive
  • Scott's View - 7 min drive
  • Dryburgh Abbey - 11 min drive

Getting around

  • Tweedbank Station - 3 min drive
  • Edinburgh Airport (EDI) - 70 min drive

Restaurants

  • ‪The Salmon Inn - ‬8 min drive
  • ‪Alfonso Crolla - ‬8 min drive
  • ‪Herges on the Loch - ‬5 min drive
  • ‪Tempest Brewing Co - ‬4 min drive
  • ‪Provender - ‬3 min walk

About this property

Burts Hotel

Enjoy the free WiFi at this 3-star Melrose hotel
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Burts Hotel also features a terrace, a garden, and room service (during limited hours). Self parking is free.

This 3-star Melrose hotel is smoke free.

  • 20 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Burts Hotel offers 20 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Melrose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Czech, English, Polish, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in is available.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Burts Hotel Melrose
Burts Melrose
Burts Hotel Hotel
Burts Hotel Melrose
Burts Hotel Hotel Melrose

Burts Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 175 out of 242 reviews" "
Rating 8 - Good. 59 out of 242 reviews" "
Rating 6 - Okay. 7 out of 242 reviews" "
Rating 4 - Poor. 0 out of 242 reviews" "
Rating 2 - Terrible. 1 out of 242 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round quality
Charming accommodation. Comfortable spacious bedroom. Lovely food. Well kept real ale. Friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Fionnuala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in Mar 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

2/10 Terrible

Peter

Stayed 1 night in Nov 2023

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECT STOP FOR WHATEVER PART OF THE BORDERS YOU ARE ENJOYING. SITS ON THE RIVER TWEED. FOOD AND ACCOMMODATION ALL FIRST CLASS. STAFF ARE WORTH A MENTION. SO ATTENTIVE. WELL DONE TEAM!
Stayed 3 nights in Oct 2023

10/10 Excellent

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located hotel in Melrose with own car park. Staff were exceptional and the food was very good. The room was on the second floor but with no lift could be difficult if less able. There was no view from the room and the shower was over the bath. Bed was comfortable and large in this executive room with king bed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2023

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very convenient on the square but , unfortunately , Saturday night was noisy with exuberant youngsters having a great time revving cars and shouting ., The staff were lovely and did their best to help and please . However, the restaurant was very much in need of more staff . One overworked waitress ( who was excellent) on our first night , and the same lovely lady with a bit of help on the second wasn’t enough to give the lovely food and higher prices the 5 stars they deserved. The decor in the bedroom was very dull - khaki walls and buff coloured carpet needed brightening up a little - but that is nitpicking ! The bed was large and comfy with spotless sheets and duvet etc. Plenty of towels in the bathroom but toiletries in short supply - no shower cap , and only one small shower gel and one small shampoo for the two of us for 2 nights . The bathroom was large but really needed refurbishing as taps, tiles and shower were somewhat outdated. Breakfast was excellent and served piping hot by pleasant waitresses - none of the usual buffet stuff ! All in all a good place to stay but a few alterations could make it excellent all round.
Stayed 2 nights in Sep 2023

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities
Burts Hotel is right in the middle of Melrose and with dedicated parking is an excellent choice. Although on the main road, it's not that noisy and doesn't disturb during the night. There is very little disabled parking available in Melrose, so speak to the manager if close access is required. The food was lovely both at breakfast and evening meal, although for a pub/restaurant it was overpriced. It does book up very quickly, so reservations needed, but there are lots of other places around for all budgets. The room was a decent size, but the drawers in the units smelt very musty inside, so we didn't use them. The wardrobe though had plenty of storage. The room did look dated but that was only on the surface. The bathroom was modern with nice tiling and a good shower. Unfortunately there wasn't sufficient toiletries for two people, but you can always ask the staff. The wifi though was very poor so we used data. Overall a lovely stay, and I would go back there again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were amazing
Stayed 1 night in Sep 2023

10/10 Excellent

sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Burts Hotel is a very nice traditional hotel in the lovely town of Melrose. A bit old fashioned but nothing wrong with that. The menu is a bit limited but the food on offer is good. All in all, very strongly recommended.
Stayed 2 nights in Aug 2023

8/10 Good

Suzanne

Great location Good evening meal Excellent staff
Stayed 1 night in Aug 2023

10/10 Excellent

Benita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quite spot and very comfortable bed.
Stayed 1 night in Aug 2023

10/10 Excellent

Benita

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nicely decorated, helpful staff
Stayed 1 night in Aug 2023

6/10 Okay

carol

Travelled with partner
Liked: Cleanliness
The hotel is a solid 3 star hotel. Unfortunately the first night kids were partying until 3 am right outside our window. The room does not have AC. So it was hot but we requested a fan and they did give us a fan.

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a wonderful place to stay. Great food, great people, beautiful gardens to visit.
Stayed 3 nights in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alice

Liked: Staff & service, property conditions & facilities
Liked the hotel, friendly staff, the town, the historic area etc. But husband and I have come down with Covid since we left on Sunday both falling ill Sunday night. Where we picked it up we have no idea but as we visited several interesting tourist spots around Melrose area we hope we are just unlucky and all goes well with Melrose town for the rest of the season.
Stayed 3 nights in Aug 2023