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Comfort Inn & Suites Airport - American Way

2.5 star property
Hotel near University of Memphis in Memphis

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Pool
Exterior
Premium bedding, down comforters, pillowtop beds, desk
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4225 American Way, Memphis, TN, 38118
  • University of Memphis
    6 min drive
  • Memphis Botanic Garden
    7 min drive
  • Memphis Museum of Science & History
    10 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    9 min drive

Room options

View all photos for Suite, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Memphis

Near the airport.You'll be within 6 miles (10 km) of University of Memphis and 9 miles (15 km) of Memphis Zoo. Also within 9 miles (15 km) are Graceland and Beale Street.

What's nearby

  • University of Memphis - 6 min drive
  • Graceland - 12 min drive
  • Beale Street - 14 min drive
  • Memphis Zoo - 14 min drive
  • FedEx Forum - 14 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 9 min drive

Restaurants

  • ‪Wendy's - ‬17 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Cherry Road Cafe - ‬4 min drive

About this property

Comfort Inn & Suites Airport - American Way

Hotel near University of Memphis in Memphis
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1000 square feet (93 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites Airport - American Way. Free self parking is available.

This Memphis hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 238 out of 1000 reviews" "
Rating 8 - Good. 271 out of 1000 reviews" "
Rating 6 - Okay. 180 out of 1000 reviews" "
Rating 4 - Poor. 125 out of 1000 reviews" "
Rating 2 - Terrible. 186 out of 1000 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

joseph

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2024

2/10 Terrible

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe hotel
Awful and discusting hotel my truck was broken into
Stayed 1 night in Sep 2024

8/10 Good

Marcella

Liked: Staff & service, amenities
Compared to other comfort inns, this location was not that great. It seems like it needs some renovations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

gildardo

Travelled with family
Disliked: Cleanliness, staff & service
It was okay, i was in a non smoking room and there were burns and wax everywhere, on curtains furniture etc. Staff came in without knocking
Stayed 1 night in Aug 2024

8/10 Good

Richard Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff. Areas ok.
Stayed 4 nights in Aug 2024

6/10 Okay

Felicia

Disliked: Amenities, property conditions & facilities
The staff were nice there. The first room I was assigned there was a foul smell, they happily gave me another room which was better but I had to spray Lysol to clear the air/aroma of the room, didn't want to breathe it as I slept. Another issue is I never saw anyone walk through the lobby, it felt like I was the only person staying at that hotel, had a very unsafe feeling about that location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Stayed 1 night in Jul 2024

8/10 Good

Annlyn, Savannah

Business traveller
Liked: Cleanliness, staff & service
I stepped out of the jetted tub and stepped onto a carpet tack or staple at center of the carpet edge. Remote wouldn't work except on/off, so I was stuck on Fox news.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory

Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, room comfort
Comfortable stay in Memphis
Friendly staff. Slight oder in room but otherwise clean. Lest vehicle there for a couple days as I took flight out of Memphis. Was assured of good security despite Memphis’s present reputation. 10 minutes to airport with free shuttle. This is not a five star hotel but good value and comfort.
Stayed 1 night in Jun 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was central for our stay. Easy on and off the freeway
Stayed 1 night in Jun 2024

2/10 Terrible

Destiny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My car window was broken into
Horrible the night we arrived our car window was broken as well as 5 others vehicle broken into. The pool was nice big and cold our room was comfortable. The service was goodish the only thing was I was told by the guy at the front desk where to park so my car wouldn’t be messed with and my car was.
Stayed 3 nights in Jun 2024

8/10 Good

Thomas

Travelled with family
Stayed 1 night in Jun 2024

4/10 Poor

Kaley, Indianapolis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Was in town for my son’s basketball tournament. Check-in was easy and the room smelled good and appeared clean. However, there were blood stains on the curtains, and we saw two roaches in the bathroom during our stay. I checked out on Monday and at 4 AM Tuesday morning I received a fraud notification my card was trying to be charged $137.99 at the hotel. I called the hotel and they had no knowledge of the transaction..hmm. I was told the manager would give me a call back and he never did.
Stayed 3 nights in May 2024

10/10 Excellent

Conrad, Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Monrosa

Stayed 3 nights in May 2024

2/10 Terrible

Glendy, Roosevelt

Disliked: Cleanliness, staff & service
No la recomiendo es todo.
Stayed 2 nights in May 2024

10/10 Excellent

Arminius

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms, clean, got upgraded to a Suite for no extra charge. Definitely good customer service and quiet overall!
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
The saty was four stars because the jacuzzi and elevator were out of service. However, the breakfast was very good in the morning and the room was comfortable. Overall enjoyable stay. Just wish we couldve relaxed in the jacuzzi after two days of walking
Stayed 3 nights in May 2024