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DoubleTree by Hilton Memphis Downtown

4.0 star property
4-star hotel near AutoZone Park

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February 2025

Photo gallery for DoubleTree by Hilton Memphis Downtown

Reception
Snack bar
Lobby
Exterior
Room, 2 Double Beds, Corner

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

Map
185 Union Ave, Memphis, TN, 38103
  • AutoZone Park
    ‪1 min walk‬
  • The Peabody Memphis
    ‪1 min walk‬
  • Peabody Ducks
    ‪3 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

40-inch LED TV with satellite channels, TV, pay movies

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Doubles

Standard Two Doubles

Standard Two Doubles

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Peleton)

40-inch LED TV with satellite channels, TV, pay movies

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

40-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Memphis-Beale Street

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1007)
The price is CA $223
per night
CA $267 total
includes taxes & fees
6 Feb - 7 Feb
Hampton Inn & Suites Memphis-Beale Street

About the area

Memphis

Downtown Memphis stay.You'll be steps from AutoZone Park and within a 10-minute walk of Beale Street with a stay at this Downtown Memphis hotel. FedEx Forum and Orpheum Theatre are also within half a mile (1 km).

What's nearby

  • Beale Street - 5 min walk
  • FedEx Forum - 8 min walk
  • Orpheum Theatre - 8 min walk
  • National Civil Rights Museum - 16 min walk
  • Bass Pro Shops at the Pyramid - 3 min drive

Getting around

  • Memphis Central Station - 19 min walk
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • ‪Flying Saucer - ‬6 min walk
  • ‪Charlie Vergos' Rendezvous - ‬2 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Huey's Restaurant - ‬2 min walk
  • ‪Tamp & Tap - ‬4 min walk

About this property

DoubleTree by Hilton Memphis Downtown

4-star hotel near AutoZone Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Memphis Downtown. For a fee, parking is available.

This 4-star Memphis hotel is smoke free.

  • 280 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1985
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Memphis Downtown offers 280 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 44
  • Front entrance ramp
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 401 out of 1000 reviews" "
Rating 8 - Good. 267 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 98 out of 1000 reviews" "
Rating 2 - Terrible. 89 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sinnie

Travelled with partner
Front desk clerk was professional and very nice. Those cookies were delicious
Stayed 1 night in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nothing special, but comfortable, clean and safe property.
Stayed 1 night in Oct 2024

2/10 Terrible

Hiroyuki

Stayed 2 nights in Oct 2024

2/10 Terrible

Joshua, Roanoke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worse check in experiences I’ve ever had. Rude, disrespectful, uncaring staff member who went out of her way to provide a terrible experience. Thankful for the other staff member who was able to simply resolve the issue with professionalism. Valet took forever and staff were also rude and uncaring. Would stay elsewhere if possible though the bed was comfy!
Stayed 1 night in Oct 2024

6/10 Okay

Janet

Disliked: Property conditions & facilities
The ceiling tile needed to be replaced. Shower head broke, had to hold the shower head just to take a shower. It was not worth the almost $600 we spent for two days.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth, Havana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to Beale Street and other attractions, clean and well-maintained. The staff was friendly and efficient, the onsite restaurant served good breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

8/10 Good

Mimi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is okay and close to all. It’s just a little pricey being there’s no ref in the room and hot water is very slow. Only one chair in the room for the price.
Stayed 2 nights in Oct 2024

2/10 Terrible

Suzanne

Liked: Staff & service
Disliked: Cleanliness
First rooms x 3 were tired, dirty and old, after complaining and getting moved, they were ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Adrianna

Stayed 1 night in Sep 2024

2/10 Terrible

Ellie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i begin.... for starters i paid for 2 double beds. When i called down to the front desk to ask them if we could switch to what i had a reservation for, they said they had no more rooms and quickly hung up. The rooms and lobby were unvacuumed and dirty. The smell of weed as soon as you walked in the loby by the valet station was over whelming. The rooms need to be updated. Everything was broken or all scratched up. Carpets are stained. The fire alarm went off at midnight and we had to stay in the lobby for over an hour with people complaining and yelling. Theres 0 free parking. Had to pay 32.00 a day for valet. We we got our car back, the radio was blaring, the temp was changed and there were 20 miles put on the car. But of course no one knew how that happened. Most unfriendly cuatomer service. Only thing and i mean only decent about this place is the location. Will not be back!!
Stayed 2 nights in Sep 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had our 1st stay here with my sept 17th for 5 nights. Loved this hotel ,room was very spacious,clean and had everything we needed. The staff were super friendly &helpful ,lamp didnt work in the room and we reported it and someone fixed it immediately. The restaurant on site was lovely and the food excellent and again the waiters were very friendly. The doubletree is very convenient for the redbirds baseball stadium as its right across the road. Also close is peabody hotel & Beale street. Will definitely stay here again when we return to memphis.
Stayed 5 nights in Sep 2024

6/10 Okay

jeffrey

Stayed 2 nights in Aug 2024

10/10 Excellent

glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Don, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

8/10 Good

Wendy

Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities, room comfort
staycation
the front desk lady was nice but the service was slow and unfamiliar. Took an hour to get clean towels. was not told that i needed to request for my room to be cleaned. And my room was not clean prior to me checking in. Tub was full of candy wrappers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be updated. Room was very dark because of dark paint with little light carpet needed replacing in several areas. Front desk staff was very friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

cynthia

Business traveller
Disliked: Cleanliness, amenities
Room carpeting dirty. Breakfast buffet overpriced no juice no grits - unable to choose from menu buffet only. No help with baggage. Not up to Hilton standard.
Stayed 3 nights in Aug 2024

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Phyllis

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel restaurant part was good. Car servine no gd
I enjoyed my stay people were nice and attentive. Just did not like pulling in to vallet park only to have people thcame before and after us get their cars parked and we had to ask for service. The those employees out side were complaining to us about people calling out and the weather being so hot...I m on vacation and want to enjoy my self. Not to here about strangers problem. As the take for forever to do their dam job. I will park in a public lot then have to deal with them again
Stayed 1 night in Aug 2024