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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Enjoy the restaurant at this 3.5-star Memphis hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Exterior
Lobby
Lobby
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Shelby Farms Park
    ‪4 min drive‬
  • Regional One Health East Campus
    ‪5 min drive‬
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Memphis/Wolfchase Galleria

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1013)
The price is CA $174
per night
CA $209 total
includes taxes & fees
4 Feb - 5 Feb
Hyatt Place Memphis/Wolfchase Galleria

About the area

Memphis

In shopping district.You'll find Lichterman Nature Center and Shelby Farms Park within 3 miles (5 km) of this hotel. Opera Memphis and Baptist Memorial Hospital-Memphis are also within 3 miles (5 km).

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 5 min drive
  • Memphis Botanic Garden - 7 min drive
  • University of Memphis - 7 min drive
  • Simmons Bank Liberty Stadium - 12 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Central BBQ - ‬6 min walk
  • ‪Bog & Barley - ‬4 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Enjoy the restaurant at this 3.5-star Memphis hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4232 square feet (393 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Memphis East Germantown Area. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4232 sq ft of conference space
  • 393 sq m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Memphis East Germantown Area offers 220 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar in shower
  • Shower grab bar height (inches): 27
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 31
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 144 reviews" "
Rating 8 - Good. 26 out of 144 reviews" "
Rating 6 - Okay. 10 out of 144 reviews" "
Rating 4 - Poor. 6 out of 144 reviews" "
Rating 2 - Terrible. 2 out of 144 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner at Grissinis was amazing! Staff was wonderful! They have an evening reception with complimentary drinks and free made to order breakfast. I highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property. We enjoyed our stay. Safe, clean and comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hote
Stayed 1 night in Oct 2024

8/10 Good

Antonio, Conyers

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great!
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, room comfort
Need updating..
The hotel itself was nice but can use a deep cleaning. The furniture was very old and outdated. I have been coming to this hotel for years and I see it’s getting worse but the prices stay the same..
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia, Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Clean. Convenient. Friendly Staff
Stayed 2 nights in Sep 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Deeandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite hotel being full of families, no noise got into the rooms.
Stayed 1 night in Sep 2024

8/10 Good

Dewayne, Nashville

Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Stayed 2 nights in Sep 2024

10/10 Excellent

Dominica

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer, Covington

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 1 night in Sep 2024

10/10 Excellent

Linsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our staff at Memphis Embassy Suites. The breakfast was amazing.., the best scrambled eggs I have ever had and I'm not a big egg person. The citrus peach juice was incredible. Our room was clean and I'm OCD and did not have a single issue. The rooms are amazing and hotel is beautiful!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ra'Nesha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Elevator near my room didn’t work after 8pm which made me have to walk quite a ways to my room and I have a bad knee. It wasn’t handicap friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Patrice, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a problem during breakfast with items not being prepared and not having items that are suitable for.my allergy
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend staying at the Embassy for a comfortable affordable clean and refreshing experience!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Fritz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Canetria

Stayed 1 night in Aug 2024