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Extended Stay America Suites Memphis Germantown West

2.5 star property
Enjoy free breakfast at this Memphis hotel

Choose dates to view prices

Photo gallery for Extended Stay America Suites Memphis Germantown West

Deluxe Studio, Multiple Beds, Accessible, Non Smoking
In-room safe, desk, iron/ironing board, free WiFi
Lobby
Studio, 1 Queen Bed, Non Smoking
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
6325 N Quail Hollow Rd, Memphis, TN, 38120
  • Lichterman Nature Center
    ‪2 min drive‬
  • Opera Memphis
    ‪3 min drive‬
  • Shelby Farms Park
    ‪4 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Memphis Germantown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.3 out of 5, (923)
The price is CA $102
per night
CA $124 total
includes taxes & fees
3 Mar - 4 Mar
Extended Stay America Suites Memphis Germantown

About the area

Memphis

In Memphis .Within 2 miles (3 km) of this Memphis hotel, you'll find Lichterman Nature Center and Opera Memphis. Shelby Farms Park and Regional One Health East Campus are also within 3 miles (5 km).

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 6 min drive
  • Memphis Botanic Garden - 8 min drive
  • University of Memphis - 8 min drive
  • Shelby Farms Visitor Center - 10 min drive

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Panda Express - ‬16 min walk
  • ‪Central BBQ - ‬9 min walk
  • ‪Bog & Barley - ‬10 min walk

About this property

Extended Stay America Suites Memphis Germantown West

Enjoy free breakfast at this Memphis hotel
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Memphis Germantown West also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Memphis hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Extended Stay America Suites Memphis Germantown West offers 104 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Memphis Quail Hollow
Extended Stay America Quail Hollow
Extended Stay America Quail Hollow Hotel
Extended Stay America Quail Hollow Hotel Memphis
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Extended Stay America Memphis Germantown West
Extended Stay America Memphis Germantown West
Extended Stay America Germantown West
Memphis Extended Stay America - Memphis - Germantown West Hotel
Extended Stay America Memphis Quail Hollow
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Hotel Extended Stay America - Memphis - Germantown West Memphis
Hotel Extended Stay America - Memphis - Germantown West
Extended Stay America - Memphis - Germantown West Memphis
Extended Stay America Memphis Germantown West
Extended Stay America Suites Memphis Germantown West Hotel
Extended Stay America Suites Memphis Germantown West Memphis

Extended Stay America Suites Memphis Germantown West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 311 out of 827 reviews
Rating 8 - Good. 169 out of 827 reviews
Rating 6 - Okay. 143 out of 827 reviews
Rating 4 - Poor. 93 out of 827 reviews
Rating 2 - Terrible. 111 out of 827 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tyrone

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
We checkin and wasn’t told that we had no hot water and lasted until 12 the next day

10/10 Excellent

Stephon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come often and like the area and parking. Some updates on the appliances would be nice and a little more of air sanitation smelled funny in my room
Stayed 2 nights in Nov 2024

8/10 Good

Mark A. Ings

Business traveller
Liked: Staff & service
1. Floor in kitchen and bathroom area was sticky. I requested that it be cleaned. It was promptly cleaned. 2. Leather chair in room worn with small splits in the leather. Kitchen counter had permanent stains or previous burn mark on it. The room and fixtures could use a face lift.
Stayed 5 nights in Nov 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Room felt dirty. Slight rain and the whole parking lot is flooded, Fire alarm went off in the middle of night multiple times. They didn’t have coffee out every morning. Cheap for great location
Stayed 3 nights in Nov 2024

2/10 Terrible

Willester

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways had a bad odor. I couldn't get clean towels.
Stayed 7 nights in Nov 2024

6/10 Okay

Holly

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There was an unusual smell about it noticeable when entering the room. Possible from people making food of different types in their rooms. The beds and bathtub were clean but the bathroom counter and walls had a few streaks of something on them. Should have been wiped down. The area of town was nice enough and convenient to what I was there for and was a better price than other options available. I wouldn't be opposed to staying again but definitely some things could have been a little better.
Stayed 3 nights in Nov 2024

2/10 Terrible

Chelsie

We scheduled our stay and were called by the hotel to let us know they didn’t have any rooms even though I had a confirmation number and spoke to hotel workers confirming my stay.
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel just didn't feel clean to me
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed multiple times and was nothing really bad good for the rate
Stayed 2 nights in Nov 2024

4/10 Poor

Reniel Lugo, Montreal

Disliked: Amenities, property conditions & facilities
I spend 5 nights in this hotel where I just slept during my stay, didn’t spent much time during the day. The room was stinky and not very clean, no toilet paper, sticky floor and noisy at night. Staff was ok, breakfast grab and go was not provided. I asked in the front desk and the guy told me they were having problems with supplies. Fire alarm activated around 3 am one night. I asked in the front desk and they told me they didn’t know what happened. I came here with very low expectations anyways.
Stayed 5 nights in Nov 2024

2/10 Terrible

Jayden

Stayed 1 night in Nov 2024

10/10 Excellent

Markie

Stayed 2 nights in Nov 2024

8/10 Good

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Affordable rate spacious rooms conveniently located near a main business street
Stayed 3 nights in Nov 2024

6/10 Okay

Pamela

Travelled with family, Travelled with pets, Travelled with partner
Carpet was very dirty, felt damp too. Light fixture did not work over sink, and exhaust fan in bathroom did not work.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Travelled with family, Travelled with pets, Travelled with partner
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities
Affordable fairly clean with the exception of some discolor of ceiling in restroom over shower. Room clean bed comfortable and kitchen area almost spotless. Great experience and I will stay longer.
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, saw security and clean outside of premises
Stayed 1 night in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good for the time I was there
Stayed 2 nights in Oct 2024

2/10 Terrible

April, Kingwood

Travelled with family
Disliked: Staff & service, amenities
I drove 10 hours. Made reservation with Expedia. Get to the hotel and they said they have no vacancies and I need to find other accommodations. Deborah( the lady who working the desk) canceled the reservation and said I wouldn’t be charged. I took a snapshot of her iPad with the cancellation number. I searched the app and tried to chat with someone… never got any response from the virtual chat. No phone number to talked to a live person. So aggravated. It’s 11:30pm and I’m scrambling to find a room- 2 women in a strange city. I ended up calling Best Western and booking though them. I had to back track 20 minutes in the opposite direction to find a place to stay tonight.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stephon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly & property was clean, The pet friendly statement in Expedia did not reveal there is an extra cost unless you have a service animal. Otherwise the stay was very nice. Facilities could use an update.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
Stayed 1 night in Oct 2024

8/10 Good

Vishnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2024