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Four Points by Sheraton Memphis East

3.0 star property
3-star hotel near Lichterman Nature Center

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Photo gallery for Four Points by Sheraton Memphis East

Outdoor pool
Lobby
Point of interest
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
5877 Poplar Ave, Memphis, TN, 38119
  • Memphis Botanic Garden
    ‪7 min drive‬
  • University of Memphis
    ‪8 min drive‬
  • Shelby Farms Visitor Center
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Points by Sheraton Memphis Southwind

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (1003)
The price is CA $127
per night
CA $145 total
includes taxes & fees
20 Mar - 21 Mar
Four Points by Sheraton Memphis Southwind

About the area

Memphis

Near the airport.You'll find Lichterman Nature Center and Audubon Park within 3 miles (5 km) of this hotel. Dixon Gallery and Gardens and Memphis Botanic Garden are also within 6 miles (10 km).

What's nearby

  • Lichterman Nature Center - 5 min drive - 4.1 km
  • Memphis Botanic Garden - 7 min drive - 5.8 km
  • University of Memphis - 8 min drive - 7.0 km
  • Shelby Farms Visitor Center - 9 min drive - 8.1 km
  • Graceland - 17 min drive - 20.1 km

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Panda Express - ‬7 min walk
  • ‪Central BBQ - ‬13 min walk
  • ‪Bog & Barley - ‬12 min walk

About this property

Four Points by Sheraton Memphis East

3-star hotel near Lichterman Nature Center
Four Points by Sheraton Memphis East offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1216 square feet (113 square meters) and includes conference space. The business-friendly Four Points by Sheraton Memphis East also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Four Points by Sheraton Memphis East was completed in June 2019.

This 3-star Memphis hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 5 levels
  • 1216 sq ft of conference space
  • 113 sq m of conference space
  • Built in 1972
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Four Points by Sheraton Memphis East offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 12.95 per person
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 3
  • Grab bar in bathtub
  • Bathtub grab bar height (inches): 12
  • Handrails in stairways
  • Stairway handrail height (inches): 2
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 4
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1005 reviews
Rating 8 - Good. 366 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 52 out of 1005 reviews
Rating 2 - Terrible. 48 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris, KENOSHA

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay after having a water line break at my house.
Stayed 1 night in Mar 2025

2/10 Terrible

Cedric

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Experience
They placed me right by the exit door which didn't allow me to sleep all morning or night. Exit door slamming all through my sleep.
Stayed 1 night in Dec 2024

6/10 Okay

Ashanti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like about my experience was being charged $100 just to check in after fully paying for the room through expedia and that was never communicated! Also after calling the property to verify the booking no one ever told me that ! But after figuring it out the staff was always so nice , my room was never cleaned while there but that was okay for me because i kept my own space up. I had a good trip and would stay at the property again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sal

Stayed 2 nights in Nov 2024

2/10 Terrible

Billy

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony Kim Roberts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extraordinary in their friendliness and helpfulness.
Stayed 3 nights in Oct 2024

8/10 Good

David

This is our third stay here. This time has been better than the ones before. We are happy we gave them another chance.
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Clean and nice
Stayed 1 night in Sep 2024

8/10 Good

Jeanne

Stayed 1 night in Oct 2024

6/10 Okay

Iesha

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night on the way the pigeon forge Tennessee and was great. Be aware the bathroom door is very close to the toilet and black out curtains was not available but overall very clean and for one night we enjoyed our stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Violet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each stay the staff is phenomenal. They are super friendly and hospitable. We could stay anywhere but chose Four Points Sheraton’s East location because we appreciate how they make us feel. Great accommodating staff. Always pleasant and professional. They make us feel welcome and safe.
Stayed 1 night in Sep 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Veronica

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Ja'Near GiGi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was old food left in my fridge.
Stayed 1 night in Sep 2024

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and stay was great. Felt safe always. Only issue was the closure on the door to our room was way too tight and it made the door very difficult and heavy to open. Oh and the bathroom door needs to be leveled out as it doesn't close without extra force. I really appreciated the checking on you call we got after 15 min Or so once in the room to. Make sure all was good and we were okay.
Stayed 1 night in Sep 2024

10/10 Excellent

Harianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick quiet simple and SAFE
Stayed 1 night in Sep 2024

10/10 Excellent

Janaica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Stayed 2 nights in Aug 2024

6/10 Okay

Gretchen

The bathroom square footage was at the absolute minimum. It was tight for 2 people
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024