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Hyatt Place Memphis Primacy Park

3.0 star property
Enjoy the free WiFi at this Memphis hotel

Choose dates to view prices

Photo gallery for Hyatt Place Memphis Primacy Park

Seasonal outdoor pool, sun loungers
Bar (on property)
Lobby
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast included
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Lichterman Nature Center
    ‪8 min walk‬
  • Regional One Health East Campus
    ‪5 min drive‬
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

Premium bedding, down comforters, in-room safe, desk

Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Specialty)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Specialty)

  • Sleeps 6
  • 2 Double Beds

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About the area

Memphis

In shopping district.At this Memphis hotel, you'll be within half a mile (1 km) of Lichterman Nature Center and 3 miles (5 km) of Opera Memphis. Regional One Health East Campus and Baptist Memorial Hospital-Memphis are also within 3 miles (5 km).

What's nearby

  • Shelby Farms Park - 5 min drive
  • Baptist Memorial Hospital-Memphis - 5 min drive
  • Memphis Botanic Garden - 7 min drive
  • University of Memphis - 8 min drive
  • Shelby Farms Visitor Center - 10 min drive

Getting around

  • Memphis Central Station - 23 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panda Express - ‬12 min walk
  • ‪Central BBQ - ‬9 min walk
  • ‪Bog & Barley - ‬10 min walk

About this property

Hyatt Place Memphis Primacy Park

Enjoy the free WiFi at this Memphis hotel
Hyatt Place Memphis Primacy Park offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. The business-friendly Hyatt Place Memphis Primacy Park also features a vending machine, concierge services, and laundry facilities. A free area shuttle within 3 mi is available. For a fee, parking is available.

This Memphis hotel is smoke free.

  • 128 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Built in 1996
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 7 per day)
  • Onsite parking includes off-street options
  • Free area shuttle up to 3 mi

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • DVD player
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 13 and close October 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 450 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Stayed 1 night in Jan 2025

8/10 Good

Kathy

Stayed 2 nights in Nov 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
La promoción
Stayed 1 night in Nov 2024

8/10 Good

Brandon

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Elaine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was helpful & friendly. The carpets were filthy. Parts of the room - back of the rolling desk chair & other areas were very dirty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business trip
Great business trip. Clean, convenient and nice breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Alfred

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to pay for parking.
Stayed 1 night in Nov 2024

6/10 Okay

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheer Conp
There was no shampoo or soap and we had forgotten our. They ran out of coffee and food at breakfast. Room was clean, plenty of towels and most of the staff was friendly. One lady working breakfast was a bit rude.
Stayed 1 night in Nov 2024

4/10 Poor

Christy

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointed
Arrived at the hotel after 10pm. Was instructed that we had to pay to park in the hotel parking lot ($7/day).The main entrance door was closed and could only get in with a room key. The front desk receptionist saw me standing there and came to open the door. Checked in and received a key to a room on the 1st floor. When we entered the room it has not been cleaned. Towels piled up on floor and bedsheets piled on bed. Went back to the front desk and was given key to 5th floor room. The temp was set on 60 but it was every bit of 75 or 80 in the room. If finally cooled down over night but not much. The beds were not comfortable . They were very noisy beds that Everytime someone turned over during the night, it could be heard by the other occupant. The shower had great water pressure but bathroom was super small. We left before breakfast was set out at 630 but no one was at the front desk when we left in order to provide a paper receipt. The hotel is conveniently located by the St Francis Hospital where we were having a procedure, but having to pay to park and an uncomfortable room was not worth the $160 paid to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2024

8/10 Good

LaTarsha

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I had a pleasant stay! Renovating some of the amenities/facilities would definitely increase future stays!
Stayed 2 nights in Nov 2024

8/10 Good

Brooks, Pulaski

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking surfaces are rough. Was unaware of the pay for parking online prior to checking in but it is in fine print.
Stayed 2 nights in Nov 2024

8/10 Good

Keturah

Stayed 1 night in Oct 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn, Carthage

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice stay. We were at Graceland most of the time. But it was nice.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tavius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Business traveller
Liked: Staff & service, amenities
There is a train that runs very close to the property. The hotel seems older and their furniture and beds are aged. There seems to be a lot of traffic in and out of the building and people in the hallways at all times.
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Every time I called to ask a question the front desk person acted like I was annoying and they hated their job. The couch was gross and had stains on it. And I never thought to look into this because the idea that I would have to pay $8 for parking in a hotel parking lot I already paid for is the dumbest thing I’ve ever seen a hotel do. Like what the heck ? That is like going to a restaurant parking lot and then them asking you to pay after you’ve already paid for your meal. DUMB. To me it shows the company is in real trouble and won’t be around long.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodricus

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and large with no problems noted. The staff was friendly and accommodated us with an extra blanket. The breakfast was good and plentiful. For the past three months we have stayed here because of the price and the large room they offer.
Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service
I called the reservation center to figure out the incidental charge and i was told 50 when i got there i was told 100 and I was told by the front desk policy change effective immediately, no exceptions. I called the reservation desk and they spoke to the front desk and the front desk lady argued with the reservation center and told them no exceptions.. They finally called their district manager and finally got them to change it. Very bad customer service and the $50 was on their own website.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice stay
Stayed 2 nights in Oct 2024