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Quality Inn & Suites Germantown North

2.5 star property
Germantown guestrooms with free WiFi

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Germantown North

Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Suite, Non Smoking
Indoor pool, open 6 AM to 10 PM, sun loungers

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Shelby Farms Park
    ‪12 min walk‬
  • Methodist Le Bonheur Germantown Hospital
    ‪3 min drive‬
  • Shelby Farms Visitor Center
    ‪8 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Individually decorated, desk, laptop workspace, blackout drapes

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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Fairfield Inn & Suites By Marriott Memphis Germantown

About the area

Germantown

Close to airport.Stay at this Germantown hotel and you'll be within half a mile (1 km) of Shelby Farms Park and 2 miles (3 km) of Methodist Le Bonheur Germantown Hospital. Opera Memphis and Tennessee Shakespeare Company are also within 3 miles (5 km).

What's nearby

  • Shelby Farms Park - 12 min walk
  • Methodist Le Bonheur Germantown Hospital - 3 min drive
  • Shelby Farms Visitor Center - 8 min drive
  • Wolfchase Galleria - 11 min drive
  • University of Memphis - 13 min drive

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Hueys - Germantown - ‬3 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Firehouse Subs - ‬3 min drive

About this property

Quality Inn & Suites Germantown North

Germantown guestrooms with free WiFi
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Quality Inn & Suites Germantown North also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Germantown hotel.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 210 out of 892 reviews" "
Rating 8 - Good. 221 out of 892 reviews" "
Rating 6 - Okay. 205 out of 892 reviews" "
Rating 4 - Poor. 124 out of 892 reviews" "
Rating 2 - Terrible. 132 out of 892 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and quite neighborhood
Stayed 1 night in Oct 2024

4/10 Poor

Nicole

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pool Made my kids sick after swimming. Grout in bathroom was dirty. Breakfast was limited.
Stayed 3 nights in Oct 2024

2/10 Terrible

DaMone, Louisville

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
4 rooms in 12 hours
Stayed 2 nights in Oct 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is overpriced and over rated. Everything is dirty, or not working. The entire property is terrible and we felt unsafe to the point we couldn’t stayed for the entire time we planned. Don’t go there!! Awful experience.
Stayed 3 nights in Oct 2024

8/10 Good

Tingting

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Oct 2024

10/10 Excellent

Karleen

Stayed 1 night in Aug 2024

6/10 Okay

Denise, Orlando

Liked: Staff & service
Good area
Stayed 3 nights in Sep 2024

6/10 Okay

ERIKA A.

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Oct 2024

6/10 Okay

Kimberly

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs upgrading. Bed is awful
Stayed 1 night in Sep 2024

6/10 Okay

Phyllis

Stayed 3 nights in Aug 2024

8/10 Good

Ione

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plumbing fixtures would not drain properly, leaking faucet. However, the staff were very polite and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Quiet no complaints
Stayed 1 night in Sep 2024

6/10 Okay

Denise, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
This property is in one of the safest areas in and around Memphis. Staff is courteous and friendly. Convenient store with gas is a 5 min walk next door.
Stayed 2 nights in Sep 2024

8/10 Good

Eugene, Villa Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Denise

Travelled with pets
Liked: Cleanliness, staff & service
Nice safe area. Friendly staff.
Stayed 1 night in Sep 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a decent area of town considering the city and self has a bad rap. This area was a good area and safe area but the location of this hotel the street is under construction and I think the hotel itself is under construction although I couldn’t really tell Room smelled like Indian food I enjoy Indian food, but I don’t want to smell it all the time. This was obviously a place that a lot of crackheads come to I believe due to the price. My room was next to a group full of them and you could hear them screaming and arguing all night, even even if it is undergoing a facelift, I would still never stay here again. I felt safe in the area, but not safe in the hotel.
Stayed 1 night in Jun 2024

4/10 Poor

Jamia

Just ok last min option
Stayed 3 nights in Sep 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Should not be available for anyone to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Bilal, Dearborn Heights

Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

LaDeishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Deanna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start….hhmm. Stay away from this hotel. It started off bad with check in, and just got worse. Check in the guy was rude and made rude snotty comments about my son and being disruptive and destructive. First off my son wasn’t going anything wrong..he’s a 6 year old boy that has ADHD and Autism. I had to tell him to use his indoor voice once. But when people don’t know disabilities they say ignorant things. This was the worst hotel I have ever stayed in ever!!!! From the BO smell to the dirty rooms, black mold all over the bathroom, bug traps hanging from the ceiling, burn holes in the king bed sheets, blood on the sheets of the pull out bed. Refused to get us extra blankets as needed. Had 4 people in room and 2 towels 2 wash clothes. Went to get more and would only give us 2 towels no extra wash clothes. Because of the black mold that I realized the next morning it affected my asthma, and my son is now sick from it. We checked out early and cut our trip short. Never again will I stay at this hotel when coming to Memphis
Stayed 2 nights in Sep 2024

10/10 Excellent

Rasheta

Stayed 1 night in Aug 2024