Springhill Suites Memphis East / Galleria

3.0 star property
3-star hotel near Wolfchase Galleria

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Springhill Suites Memphis East / Galleria

Terrace/patio
Exterior
Lobby
Reception
Suite, Multiple Beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
2800 New Brunswick Rd, Memphis, TN, 38133
  • Wolfchase Galleria
    3 min walk
  • Saint Francis Hospital - Bartlett
    3 min drive
  • Bellevue Baptist Church
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    27 min drive

Room options

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Memphis

Wolfchase stay.A stay at this Wolfchase hotel places you within half a mile (1 km) of Wolfchase Galleria and 3 miles (5 km) of Davies Manor. Also, Bellevue Baptist Church is within 3 miles (5 km) and Cordova Community Center is within 6 miles (10 km).

What's nearby

  • Wolfchase Galleria - 3 min walk
  • Bellevue Baptist Church - 6 min drive
  • Cordova Community Center - 10 min drive
  • Shelby Farms Visitor Center - 13 min drive
  • Beale Street - 23 min drive

Getting around

  • Memphis Central Station - 26 min drive
  • Memphis International Airport (MEM) - 27 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Slim Chickens - ‬8 min walk
  • ‪Texas Roadhouse - ‬6 min walk
  • ‪The Cheesecake Factory - ‬13 min walk

About this property

Springhill Suites Memphis East / Galleria

3-star hotel near Wolfchase Galleria
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. An indoor pool, barbecue grills, and laundry facilities are also featured at the business-friendly Springhill Suites Memphis East / Galleria. Free self parking is available.

This 3-star Memphis hotel is smoke free.

  • 79 guestrooms or units
  • 3 levels
  • Built in 1998
  • Breakfast available (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Fitness facility
  • Spa tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Springhill Suites Memphis East / Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 376 out of 867 reviews" "
Rating 8 - Good. 240 out of 867 reviews" "
Rating 6 - Okay. 120 out of 867 reviews" "
Rating 4 - Poor. 78 out of 867 reviews" "
Rating 2 - Terrible. 53 out of 867 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jagannadha

Stayed 1 night in Aug 2024

10/10 Excellent

Eli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out was super simple and easy. Everyone was really nice and hospitable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Robin

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Insects and no toilet paper
I reserved 2 rooms. 1 room was infested with moths. We went to the front desk and they found us another room. Then we discovered they we needed toilet paper in both rooms. We went to the front desk and they said we had to wait for the cleaning people to get toilet paper and the front desk could give us any. Very disappointed.
Stayed 1 night in Jul 2024

8/10 Good

Crystal

Stayed 1 night in Jul 2024

10/10 Excellent

brianna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had welcoming services as soon as we arrived. Our room and stay was very nice and comfortable I would stay here again. Also , breakfast was so yummy Our check out experience was smooth and everyone was so happy and nice.
Stayed 1 night in Jul 2024

8/10 Good

Astrid

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great Location, comfortable room, staff was nice. No hot breakfast items available at 8am and no one seemed to notice or care. Had some yogurts and cold cereal options. Had waffle making abilities but not set up.
Stayed 1 night in Jul 2024

4/10 Poor

Jenny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property seems in desperate need of updating. The room was fairly clean but the bathroom was very old, stains on the sofa, and electrical conduit running overhead. The breakfast was subpar- not many offerings (no pastries) and they started cleaning up before 9 am. It was was ok for a one night stay but I probably wouldn’t stay there again without an update.
Stayed 1 night in Jul 2024

10/10 Excellent

Cydni

Stayed 2 nights in Jul 2024

4/10 Poor

Kathryn

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Angel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
None.
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Rand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Overall it was a nice one night stay but the hotel was a little dated. The toilet paper holders in our bathroom had been installed sloppy and the shower drain had signs of rust. The breakfast area was well kept with typical fare (powder eggs, diced potatoes and bacon, muffins, bagels, etc.). Front desk were friendly and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

DeVon, Dallas

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The building needs remodeling, and the property is unsafe.
Stayed 1 night in Jun 2024

6/10 Okay

Rakesh

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

TAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and features of this hotel so much that we rebooked it on our return trip.
Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Travelled with family
Disliked: Amenities, property conditions & facilities
Continental breakfast not fully stocked. Pool area not presentable. Never had cups for daily coffee and water.
Stayed 4 nights in Jul 2024

4/10 Poor

TALONDRA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Evelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff didn’t know what a crib or pack n play was (even though I called before check in to request one). It took them about 10 minutes and 5 employees to figure it out. The room was disgusting…bloodstains on sheets, mildew in tub, old food on the floor. Hot tub was broken and pool wasn’t usable because chlorine fumes were so bad. Breakfast wasn’t even a breakfast. Zero fruit or yogurt options. They offered bagels but no cream cheese. They offered salsa and cheese but no eggs. This was at 7 am and according to another guest, the breakfast had been just as horrible the last several days. Can’t believe this was considered a Marriott hotel. So embarrassing for them.
Stayed 1 night in Jun 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
Couch was stained and bathroom wasdirty. There were several repairs that needed to be down mostly cosmetic. The free breakfast was basically cereal because the people that prepare the food didn’t show up both days we stay there. Poor management. Stay away from this hotel worst experience we’ve had yet.
Stayed 2 nights in Jun 2024

4/10 Poor

Regina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The couch was nasty. The tub was nasty. The property is old and dirty.
Stayed 1 night in Jun 2024

6/10 Okay

Devin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had smelly/bad odor. Also, room key was unavailable at check-in. The breakfast and dining in surrounding area was good.
Stayed 2 nights in Jun 2024