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Extended Stay America Select Suites - Cleveland - Mentor

2.5 star property
Enjoy the free WiFi at this Mentor hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Select Suites - Cleveland - Mentor

Desk, laptop workspace, iron/ironing board, free WiFi
Combined shower/tub, hair dryer, towels, soap
Standard Studio, Non Smoking, Refrigerator & Microwave
Exterior
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
5650 Emerald Ct, Mentor, OH, 44060
  • Lake Erie College
    ‪6 min drive‬
  • Headlands Beach State Park
    ‪6 min drive‬
  • Mentor Ice Arena
    ‪7 min drive‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪34 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Super 8 by Wyndham Mentor/Cleveland Area

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (861)
The price is CA $88
per night
CA $101 total
includes taxes & fees
30 Jan - 31 Jan
Super 8 by Wyndham Mentor/Cleveland Area

About the area

Mentor

In suburbs.You'll find Mentor Marsh - Carol H. Sweet Nature Center and Mentor Dog Park within 3 miles (5 km) of this hotel. Black Brook Golf Course and Lake Erie College are also within 3 miles (5 km).

What's nearby

  • Lake Erie College - 6 min drive
  • Headlands Beach State Park - 6 min drive
  • Mentor Ice Arena - 7 min drive
  • Fairport Harbor Lakefront Park Beach - 10 min drive
  • Historic Kirtland - 14 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 41 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Casa Agave Mexican Cuisine - ‬6 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Extended Stay America Select Suites - Cleveland - Mentor

Enjoy the free WiFi at this Mentor hotel
As a guest of Extended Stay America Select Suites - Cleveland - Mentor, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Extended Stay America Select Suites - Cleveland - Mentor also features a front-desk safe and an elevator. Limited free parking is available on a first-come, first-served basis.

This Mentor hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 3 levels
  • Built in 2008
  • Self-service laundry
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Select Suites - Cleveland - Mentor offers 117 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 34-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Dining room
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Value Place Cleveland Hotel Mentor
Value Place Mentor
Value Place Cleveland, Ohio (Mentor)
Value Place Mentor Hotel Mentor
Value Place Cleveland OH Mentor Hotel
Value Place Cleveland Hotel
Value Place Cleveland OH Mentor
WoodSpring Suites Cleveland Mentor
Extended Stay America Select Suites Cleveland Mentor
Extended Stay America Select Suites - Cleveland - Mentor Hotel
Extended Stay America Select Suites - Cleveland - Mentor Mentor

Extended Stay America Select Suites - Cleveland - Mentor Reviews

Reviews

6.2
Rating 10 - Excellent. 115 out of 552 reviews" "
Rating 8 - Good. 119 out of 552 reviews" "
Rating 6 - Okay. 108 out of 552 reviews" "
Rating 4 - Poor. 84 out of 552 reviews" "
Rating 2 - Terrible. 126 out of 552 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple
It was fine.
Stayed 1 night in Oct 2024

4/10 Poor

Nelson

Stayed 1 night in Sep 2024

8/10 Good

Cynthia, Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My first experience with Extended Stay. While it was a good stay & I have no complaints, I don’t expect to stay again when traveling alone only because there is no one at the desk all night.
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Huge bug/insect crawled across my stomach and chest as I laid in bed. Happened around midnight and I couldn’t find comfort in the bed the rest of the night.
Stayed 1 night in Oct 2024

6/10 Okay

Jimmy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for- which is ok
You get what you paid for. It was fine for just me who was there just to see my son for parents' weekend but it was absolutely nothing special and the beds were very uncomfortable. As long as you go with no expectations you are fine.
Stayed 2 nights in Sep 2024

4/10 Poor

SHERRY

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The room was filthy, very dirty. Someone toenail was on the floor, it wasn't mine. It could not have been cleaned. The microwave was greasy and dirty. I would never stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa, Toledo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
The floor in the room was dirty. Your bare feet would stick to it when walking in it. Your white socks turned yellow from walking on it. The hotel was mostly filled with people who live there not vacationers.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Disliked: Staff & service
No staff at check in
Stayed 1 night in Sep 2024

2/10 Terrible

Lauren

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
While the initial check in was quick and easy, the rest of our stay was questionable. You have to bring your own coffee pot/pots and pans for the room. We couldn’t get ahold of service staff for needs we had. They had no housekeeping & at 9pm the front desk lady came pounding on the room door to tell us that we had to take out our own trash. When we asked for extra towels she rudely expressed that they were backed up from check outs earlier in the day & the front desk would be open at 10 am the next day (we checked out at 11). There also was no breakfast option which the site says is available. All of this wouldn’t have been a big deal if we were notified at check in. A guest down the hall was letting his cat freely roam the hall & the 1st floor smelled of straight marijuana (apparently a smoke free motel). The restaurant/store options were convenient but majority of the locals were rude. I wouldn’t recommend staying & will spend more money staying else where.
Stayed 3 nights in Aug 2024

10/10 Excellent

edward

Stayed 7 nights in Aug 2024

10/10 Excellent

Edward

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great motel. Lots of people here are long term and peaceful. No rif raf or druggies camping out trying to find somewhere to get high. Staff is extremely polite, kind, and willing to go above and beyond. Great people at a great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

jinniska

Liked: Amenities
Clean very friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

William

Liked: Amenities
Quiet place and relax
Stayed 3 nights in Aug 2024

6/10 Okay

Renny

Stayed 1 night in Aug 2024

2/10 Terrible

Alan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broke showers
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk excellent. Fire pits nice way to wind down the evening
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate and served the purpose.
I’m not one to complain so here goes. Room has a strong smell. Probably something to mask the old smoke smell. It wasn’t all bad. There were no cups, plates, glasses, silverware, etc to go along with the extended stay idea and the kitchenette. I had to ask for shampoo as it’s not normally supplied. That said the staff was friendly and cooperative and allowed me an extra hour at check out so no worries there.
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Judy

Travelled with pets, Travelled with partner
Disliked: Staff & service
Our room looked like a prison block. No recliner no “ home atmosphere. It was ver stark. Then you have to purchase kitchen utensils n pan. Really. Never have I had to do that any where. I traveled for years never have I had to buy basic. That is really nuts. Then 1 wash cloth n 1towel no hand towels. This is not customer service place. The GM was not friendly his side kick was . The dogs had a good place for potty n the location was great.
Stayed 2 nights in Aug 2024