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Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

3.0 star property
3-star guestrooms with comfy beds

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Bar (on property)
Indoor pool
Exterior
Premium bedding, pillowtop beds, desk, blackout drapes
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
7701 Reynolds Rd, Mentor, OH, 44060
  • Chagrin River
    ‪3 min drive‬
  • James Garfield National Historic Site
    ‪4 min drive‬
  • Historic Kirtland
    ‪5 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Queen Beds (Additional Living Area)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Mentor-Cleveland Northeast

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1000)
The price is CA $121
per night
CA $139 total
includes taxes & fees
29 Jan - 30 Jan
Best Western Plus Mentor-Cleveland Northeast

About the area

Mentor

In entertainment district.Within 3 miles (5 km) of this Mentor hotel, you'll find Indian Museum of Lake County and James Garfield National Historic Site. Chagrin River and Historic Kirtland are also within 3 miles (5 km).

What's nearby

  • Chagrin River - 3 min drive
  • James Garfield National Historic Site - 4 min drive
  • Historic Kirtland - 5 min drive
  • Mentor Ice Arena - 6 min drive
  • Cleveland Clinic - 25 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Mission BBQ - ‬6 min walk
  • ‪Roll House - ‬4 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

3-star guestrooms with comfy beds
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel. Free self parking is available.

This 3-star Mentor hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Turkish, Ukrainian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7.49 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 31 2024 to January 3 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor Hotel
Holiday Inn Cleveland Northeast Mentor
Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
Holiday Inn Cleveland
Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Hotel
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Mentor

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 323 out of 707 reviews" "
Rating 8 - Good. 235 out of 707 reviews" "
Rating 6 - Okay. 94 out of 707 reviews" "
Rating 4 - Poor. 31 out of 707 reviews" "
Rating 2 - Terrible. 24 out of 707 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern decor, clean. When we came in with our own ice cream staff provided cups and spoons so we could enjoy dessert in our room.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Luanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean and comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff was very friendly and very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Staff very helpful and friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Just terrific!!
Stayed 1 night in Sep 2024

8/10 Good

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The locations had a lot of places to eat close by. It would be nice to have a free breakfast but we cant have everything. Not the cheapest but you get more than you pay for. If ever in the area would stay here again
Stayed 1 night in Oct 2024

6/10 Okay

Michael, Avon Lake

Business traveller
Liked: Staff & service
The hotel is very close to the freeway and other shopping and dining opportunities.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations . Easy access to highway
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice and accommodating, but the hotel was not clean. The room was subpar for cleanliness, temperature, noise, and amenities.
Stayed 1 night in Sep 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The coffee maker did not work and the USB port on the TV did not function. Other than that the staff were friendly and the location was ideal.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sahara, INDIANAPOLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Our third time, same great service and very nice room amenities every visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth, Victorville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfy bed. Walking distance to several dining options.
Stayed 1 night in Aug 2024

8/10 Good

Lyle, Danville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful during our one night at IHG. Very clean room.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were friendly. Had dinner at the restaurant within the hotel, food was good. Breakfast was also great. Staff at the restaurant were particularly friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfy....had a great night sleep. Pretty good breakfast, friendly staff.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and went above and beyond. The hotel is nice. The room however wasn’t great. I booked a king and got two queens. The bathroom door was loud and squeaky waking up anyone who was sleeping. The beds were way too high and the room seemed crammed with furniture rather than decorated. Door number three to enter the building w keycard did not work in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Superr easy check-in! Room was very clean and overall the facility was very nice. Will stay again in the future.
Stayed 2 nights in Aug 2024

6/10 Okay

Corey

Stayed 1 night in Aug 2024