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AKEN Mind Mérida Hotel

4.5 star property
4.5-star luxury hotel near Paseo de Montejo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AKEN Mind Mérida Hotel

Front of property
Restaurant
In-room safe, desk, laptop workspace, blackout drapes
Front of property
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119
  • Paseo de Montejo
    1 min walk
  • Chili's
    1 min walk
  • ADO Paseo 60 Bus Terminal
    5 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    25 min drive

Room options

View all photos for Superior Handicap

In-room safe, desk, laptop workspace, blackout drapes

Superior Handicap

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 59.5 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Plus

In-room safe, desk, laptop workspace, blackout drapes

Superior Plus

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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8 Jan - 9 Jan
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About the area

Mérida

City center stay.With a stay at this Colonia Campestre hotel, you'll be within half a mile (1 km) of Paseo de Montejo and 2 miles (3 km) of Great Museum of the Maya World. Yucatan International Convention Center is 2.6 mi (4.1 km) away.

What's nearby

  • Paseo de Montejo - 1 min walk
  • Yucatán Siglo XXI Convention Center - 3 min drive
  • Great Museum of the Maya World - 3 min drive
  • Yucatan International Convention Center - 4 min drive
  • Plaza Altabrisa - 5 min drive

Getting around

  • Mérida International Airport (MID) - 25 min drive

Restaurants

  • ‪Sanbravo - ‬3 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪Brangus - ‬7 min walk
  • ‪La Tratto Península - ‬2 min walk
  • ‪Little Caesars - ‬5 min walk

About this property

AKEN Mind Mérida Hotel

4.5-star luxury hotel near Paseo de Montejo
AKEN Mind Mérida Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

6 meeting rooms and coworking spaces are available. Event space at this hotel measures 3789 square feet (352 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the luxury AKEN Mind Mérida Hotel . Free self parking is available.

This 4.5-star Mérida hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 3789 sq ft of conference space
  • 352 sq m of conference space
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
AKEN Mind Mérida Hotel offers 136 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with digital channels.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Elevator
  • Elevator door width (inches): 60
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 55
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Local meal delivery service

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

AKEN Mind Mérida Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 239 reviews" "
Rating 8 - Good. 31 out of 239 reviews" "
Rating 6 - Okay. 15 out of 239 reviews" "
Rating 4 - Poor. 8 out of 239 reviews" "
Rating 2 - Terrible. 9 out of 239 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Angel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly courteous and friendly, offering helpful suggestions on the best places to eat and even showing me where to find the best cenotes.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, hotel súper bonito y tranquilo, cerca de todo lo que necesitábamos. El servicio de 10, además de las opciones de desayuno y habitación súper limpia. Definitivamente volvería.
Stayed 3 nights in Jun 2024

6/10 Okay

Felipe, Cancun

Liked: Cleanliness, staff & service, property conditions & facilities
Average corporate property great location and convenience for corporate travelers. Not leisure or vacations
Stayed 2 nights in Jun 2024

10/10 Excellent

Cesar Badir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a todo el equipo, muy buen trabajo
Stayed 1 night in Feb 2024

4/10 Poor

SALVADOR

Disliked: Cleanliness
no respetaron mi reservación, mucho ruido
Stayed 4 nights in Feb 2024

4/10 Poor

Marco

Travelled with family
Disliked: Cleanliness, staff & service
A Hotel with MANY small flaws and one BIG flaw. I wouldn't go back. Although it is very well located and the lobby façade is beautiful, I would not return due to the amount of problems and difficulties we experienced in this hotel. We arrived by car and to our surprise the entrance was very hidden and there was no place to leave the car to go to the lobby. I had to get out quickly and leave my family in the car to ask where I could park. We found out that there is no elevator from the parking garage to the lobby, it is stairs to the floor BEFORE the lobby and then elevator to the lobby. If you travel with small children and big suitcases I DO NOT RECOMMEND THIS HOTEL. Entering the bedroom, very pretty and modern but the charm disappears when you see the two desk chairs dirty and grimy. The hotel was not full and they gave us a room with a view of the machinery, no big deal But then we see the bathroom and the towels are old and falling apart and the faucet is not fixed and it feels like it will break at any moment. Already asleep we realize that there is a light that DOESN'T STOP FLASHING ALL NIGHT! We complain and they tell us: “it's a motion or fire sensor, it can't be turned off.” APPALLING! We compared it to the family room next to us and they didn't have that but their air conditioning light couldn't be turned off! Even worse. On the second day, we went for a coffee at the lobby restaurant and had two coffees and a juice and an hour later they spoke to me in my room…
Stayed 3 nights in Feb 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

jhoan

Stayed 1 night in Jan 2024

10/10 Excellent

Chantaie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and dog friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

NATASCHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Gregory L., Canyon Country

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was more than pleased with the property and the room.
Stayed 3 nights in Oct 2023

10/10 Excellent

HECTOR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel Bastante agradabke y comodo No hay mucho cerca, todo en taxi
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Stayed 4 nights in Sep 2023

10/10 Excellent

JUAN

Stayed 2 nights in Sep 2023

10/10 Excellent

Bryana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times and enjoy it every single time.
Stayed 1 night in Sep 2023

8/10 Good

NATASCHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Bryana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 5th or 6th time staying here and once again excellent.
Stayed 1 night in Sep 2023

10/10 Excellent

ZITTA

Stayed 1 night in Aug 2023

10/10 Excellent

Ariani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place!!
Stayed 6 nights in Jul 2023

10/10 Excellent

Humberto, Whittier

Travelled with group
N/a
Stayed 4 nights in Jul 2023

10/10 Excellent

Bryana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience! Beautiful view, very clean, and the tub/shower combo was impeccable. Will definitely stay again and highly recommend.
Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arugementative Staff
There is an attitude of "the guest is always wrong". Very poor customer service to say the least. Contradictory information provided at different times.
Stayed 2 nights in Feb 2023