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Casa del Balam Merida

3.5 star property
3.5-star Colonial hotel near Paseo de Montejo

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Photo gallery for Casa del Balam Merida

Outdoor pool, sun loungers
Terrace/patio
Garden
Hallway
Deluxe Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa

Explore the area

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪4 min walk‬
  • Plaza Grande
    ‪5 min walk‬
  • US Visa Applicant Service Center
    ‪18 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mérida

Mérida Centro stay.Within a 15-minute walk of this Mérida Centro hotel, you'll find Mérida Cathedral and Paseo de Montejo. Universidad Autónoma de Yucatán and Jose Peon Contreras Theater are also within half a mile (1 km).

What's nearby

  • Mérida Cathedral - 4 min walk - 0.4 km
  • Plaza Grande - 5 min walk - 0.4 km
  • US Visa Applicant Service Center - 18 min walk - 1.6 km
  • U.S. Consulate Merida - 3 min drive - 2.2 km
  • Yucatan International Convention Center - 4 min drive - 2.7 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la gastronomía yucateca - ‬3 min walk
  • ‪Bistrola 57 - ‬1 min walk
  • ‪Delorean Bar - ‬1 min walk
  • ‪La Tratto", Santa Lucia - ‬2 min walk

About this property

Casa del Balam Merida

3.5-star Colonial hotel near Paseo de Montejo
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida. Parking is available for a fee.

This 3.5-star Mérida hotel is smoke free.

  • 54 guestrooms or units
  • 5 levels
  • Built in 1960
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa del Balam Merida offers 54 accommodations with designer toiletries and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 130 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 130 for adults and MXN 80 for children
  • Uncovered self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Casa del Balam Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 999 reviews
Rating 8 - Good. 302 out of 999 reviews
Rating 6 - Okay. 119 out of 999 reviews
Rating 4 - Poor. 50 out of 999 reviews
Rating 2 - Terrible. 60 out of 999 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT, Keswick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The priming room was amazing with the balcony. The room was just as posted. The staff were very courteous. The restaurant in/attached to the hotel served excellent food and the staff in both spoke English. The cleaning staff was very thorough. The grounds were well kept. We would definitely stay here again.
Stayed 7 nights in Dec 2024

10/10 Excellent

ROBERT, Keswick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations, excellent services. Great location. Would not hesitate to return.
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Old school. The tv is old and does not work well. But the place is nice The parking lot is near
Stayed 3 nights in Nov 2024

10/10 Excellent

Damon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with a great courtyard. They had a guitar player in the mornings, which added to the ambiance. The pool is very nice and well-maintained, with many thoughtful touches throughout the hotel. Although it is an older hotel, it is impeccably cared for. The rooms and beds are comfortable, and the staff is super helpful. The location is perfect, situated on Calle 60 between La Plaza Grande and Parque Santa Lucia. Despite being on a busy street, we couldn't hear the city noise at night. Overall, it was a great experience.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness
The stay was ok. Room was clean but no Wi-Fi access, other than in the Lobby area.
Stayed 1 night in Nov 2024

10/10 Excellent

Terryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, old world charm
Stayed 2 nights in Nov 2024

6/10 Okay

Frederic

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Could be better
Minimum comfort in this very old hotel. The AC is noisy and not efficient at all. Wifi is only accessible in the lobby. Building needs maintenance. We also had a surprise regarding the laundry fees, they announced around 250 pesos, we had to pay 600 pesos (2.5 times more). Hot water was not available the first day. Curtains are not dark enough, so it wakes you up when the sun rises. Location is great though, right downtown Merida.
Stayed 4 nights in Nov 2024

4/10 Poor

EUGENIA

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We did not have hoy water for 2 days, refrigerador do not work, they made the bed with the sheet at the top and blanket under. We had to wait a lot for them to bring a security box, the person did not know how to opérate it.
Stayed 5 nights in Nov 2024

2/10 Terrible

MAURA

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Casa del Balam is our “go to” hotel in Merida because of its perfect location near the outstanding Plaza Grande with all its restaurants, shops and cultural events. We love the historic charm of the hotel, its pool area and its restaurant.
Stayed 5 nights in Oct 2024

2/10 Terrible

Erika

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
El aire acondicionado no servia me pasaron a otro cuarto y tampoco servía no pudimos dormir muy mala experiencia
Stayed 1 night in Oct 2024

10/10 Excellent

ANA, SACRAMENTO

Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It's still a beautiful place. I've been coming there many years.
Stayed 1 night in Sep 2024

10/10 Excellent

Ortencia

Travelled with family
Liked: Cleanliness, staff & service
Location, location, location. Very convenient to historic centro Merida. Merida is a walkable city. Love the location.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival i was told that the air conditioning was not working in my room so they offered to place me in one of there sister hotels which turned out to be a really good and clean hotel and continued my stay there even though I was given the option to return to Casa De Balam.
Stayed 2 nights in Jul 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is tropical and I loved it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/C isn’t the best.
We went first week of Sept. weather was 90s and very humid. We weren’t able lower the temp in our room. It’s already preset, you’re only able to adjust the fan speed.
Stayed 10 nights in Aug 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Benjamin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was broken with temperatures over 100 degrees. Baby couldn’t sleep, I had to go sleep by pool cause I couldn’t breath in the heat. Nice staff but the building and rooms need a lot of work.
Stayed 3 nights in Jun 2024

10/10 Excellent

María

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had loved it! So many things within walking distance and amazing restaurants!
Stayed 1 night in Jun 2024

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the heart of historic center. Very friendly staff.
Stayed 7 nights in Aug 2024

4/10 Poor

JOSE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no comments to many bad to comments AC leaking nobody fixed shower curtains ripped sink clogged for 2 days no tv for the first 3 days bad attitudes front desk restaurant too etc. etc. etc
Stayed 10 nights in Jul 2024

10/10 Excellent

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were at the top of the customer service game, very helpful, very kind. Don’t forget the Bistro 57 downstairs, great food and wonderful Cubra Libres.
Stayed 3 nights in Jul 2024

6/10 Okay

Martha Elba Gonzalez

Travelled with group
No recibi mi habitacion doble deluxe que fue la pagada por internet. Pese a que hable un dia antes para confirmar mi reaervacion. Pero la asignada funciono.
Stayed 5 nights in Jul 2024