Heart of Mérida.Within a 10-minute walk of this Mérida Centro hotel, you'll find Mérida Cathedral and Santiago Park. Casa Frederick Catherwood and Municipal Palace of Merida are also within half a mile (1 km).
What's nearby
Plaza Grande - 7 min walk
Mérida Cathedral - 7 min walk
US Visa Applicant Service Center - 9 min walk
Parque Santa Lucía - 11 min walk
U.S. Consulate Merida - 6 min drive
Getting around
Mérida International Airport (MID) - 13 min drive
Restaurants
Taquería La Lupita - 5 min walk
Manifesto - 3 min walk
Wookiee Monchis - 4 min walk
Little India Mid - 6 min walk
Placer & Delirio - 5 min walk
About this property
Hotel Embajadores
Beaux Arts hotel near Paseo de Montejo
Hotel Embajadores offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Embajadores also features a picnic area, room service (during limited hours), and RV/bus/truck parking. Limited free parking is available on a first-come, first-served basis.
This Beaux Arts Mérida hotel is smoke free.
1 building
51 guestrooms or units
2 levels
Conference center
Breakfast available (surcharge)
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Garden
Outdoor picnic space
Elevator
No smoking on site
Hotel Embajadores offers 51 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 21-inch flat-screen televisions come with cable channels.
Bathrooms include showers. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Languages
English, Spanish
Property amenities
Family friendly
Outdoor pool
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Free uncovered self parking on site
RV/bus/truck parking on site
Limited onsite parking
Food and drink
Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 120 for adults and MXN 120 for children
Room service available
Things to do
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
In-room accessibility
Low-height counter and sink
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
21-inch flat-screen TV
Cable channels
Bedroom
Air conditioning
Blackout drapes/curtains
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
More
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children
A late check-out fee will be charged
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Embajadores Merida
Hotel Embajadores
Hotel Embajadores Merida
Hotel Embajadores Mérida
Embajadores Mérida
Hotel Embajadores Hotel
Hotel Embajadores Mérida
Hotel Embajadores Hotel Mérida
Hotel Embajadores Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel lacks a good conduct of hospitality and service. The problems started with check in. The front desk attendant would not admit us at check in time. Her reasoning was that the 2 double bed room was booked under my name and not for a second adult. The hotel rules clearly state “Base rate is for 2 guests”. The attendant demanded an extra charge or a bribe to allow both of us to use the 2 double beds. I contacted hotels.com and they made several unsuccessful attempts in several hours to contact the property. I was left without the room I paid for because the hotel would not honor the written rules of their own agreement. Do not book. Hotel Embajadores does not make their guests feel welcome.
This hotel is not as represented by the pictures on Expedia. All of the equipment in the gym was nonfunctional, some in pieces on the floor. The curtains in my room had hiles in them, and we're falling off the rods. The elevator did not work for my entire stay, and staff informed me that it had not worked for a long time. Some of the room numbers on the doors we're falling off. The walls in my room had foot prints on them. This hotel needs to be demolished or complete gutted.
Chris
Stayed 4 nights in Jan 2023
8/10 Good
Lucrecia
15 Aug 2022
Liked: Amenities
Disliked: Cleanliness, staff & service
Extremely dirty, no solution from the front desk. Some maintenance problems in rooms (leaks, paint) Loud karaoke next door until midnight. Convenient location. I would not stay there again even if the price is good.
It was clean. The A/C worked great. Our phone never worked the whole time we were there, though we kept asking for the change. Still- it was clean and cool
And inexpensive . Would stay again.
horrible experience. hotel looked very old and no maintenance. No keys for the rooms!! yoy had to ask front desk to open your room for you. And not friendly at all. never come back.
Carlos
Stayed 1 night in Apr 2022
4/10 Poor
ROBERTO
Travelled with group
25 Apr 2022
Liked: Cleanliness, staff & service
No hot water the elevator broken and door key no work
Good place to stay, personnel is friendly and helpful.
Patricia Helena
Stayed 2 nights in Mar 2022
2/10 Terrible
Kathleen
11 Mar 2022
Kathleen
Stayed 3 nights in Mar 2022
8/10 Good
Mayke
22 Feb 2022
Liked: Cleanliness, amenities
The price is very afforadble for a three star hotel, it's an open concept modern building, the rooms are large, no windows to open but a glass wall. It is atatched toa cute restaurant very well priced, whcih makes it more convenient. It nees more delicate TLC and care as my bathroom had a leak and a sewage smell. Mainly nationals stay in there, in and out, so wear and tear is evident. The front desk girls are basic, and offer no real customer service but a transactional interaction. Your key is here ...and bye....
I loved the staff and the pool. The night staff at the reception desk spoke English exceptionally well. My one complaint was the number of mosquitoes in my hotel room. I think this was due to housekeeping keeping my door open each day when they cleaned.
We had a problem with the door not closing properly and they moved us from the first floor to the second floor at the very end of it, the room practically hidden and it didn't have a doorknob like the others (a regular key one, not electronic like the others). They clearly had other rooms available, either on the first or the second (but not so hidden away), but they chose to give us the room hiding at the end of the corridor.
En Road trip pendant 3semaines au Mexique, malheureusement cet hôtel est le pire...
Pour faire court :
Pas d'eau chaude, pas de WiFi et pas de petit déjeuner
Pour la longue histoire :
Je suis arrivé dans une chambre sans clim, j'ai du réclamer la télécommande... On m'a donc changer de chambre après 5mon à faire mine de chercher celle ci.. Lorsque j'ai demandé où était le petit déjeuner, on m'a simplement répondu qu'il n'y en avait pas.. Hors j'ai payé un supplément sur expédia pour l'avoir. On a finalement accepté et on m'a demandé de venir le lendemain matin à 8h le chercher.
J'y vais. ..on me dit qu'il arrive dans 40min,jattends 50min puis je retourne à la réception pour qu'on me dise que je vais finalement prendre le petit déjeuner dans un hôtel à côté.
Bref.... Je ne recommande pas du tout.
The hotel has a fairly good location only 3 blocks from the main square. It is very nice on the outside and inside the property. The rooms themselves were fairly clean, the beds comfortable. The towels were hit and miss, sometimes new and bright, sometimes they had stains, rips and off-grey colour.
The greatest drawback was the service which was rather poor. Unfriendly staff who seem to make a point of ignoring the guests and often don't even acknowledge their presence. Based on reviews on other sites service issues have been an ongoing problem for years. Management would be wise to implement some staff training. Not planning on coming back.