Hotel Embajadores

2.5 star property
Beaux Arts hotel near Mérida Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Embajadores

BBQ/picnic area
Outdoor pool
Reception
Blackout drapes, free WiFi, wheelchair access
Blackout drapes, free WiFi, wheelchair access

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle 61, 534, Mérida, YUC, 97000
  • Municipal Palace of Merida
    6 min walk
  • Manifesto
    3 min walk
  • Terminal de ADO
    8 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    13 min drive

Room options

Superior Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

  • 24 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

About the area

Mérida

Heart of Mérida.Within a 10-minute walk of this Mérida Centro hotel, you'll find Mérida Cathedral and Santiago Park. Casa Frederick Catherwood and Municipal Palace of Merida are also within half a mile (1 km).

What's nearby

  • Plaza Grande - 7 min walk
  • Mérida Cathedral - 7 min walk
  • US Visa Applicant Service Center - 9 min walk
  • Parque Santa Lucía - 11 min walk
  • U.S. Consulate Merida - 6 min drive

Getting around

  • Mérida International Airport (MID) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬5 min walk
  • ‪Manifesto - ‬3 min walk
  • ‪Wookiee Monchis - ‬4 min walk
  • ‪Little India Mid - ‬6 min walk
  • ‪Placer & Delirio - ‬5 min walk

About this property

Hotel Embajadores

Beaux Arts hotel near Mérida Cathedral
Hotel Embajadores offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Embajadores also features a picnic area, room service (during limited hours), and RV/bus/truck parking. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Mérida hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 2 levels
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Hotel Embajadores offers 51 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 21-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 120 for adults and MXN 120 for children
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 21-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Embajadores Merida
Hotel Embajadores
Hotel Embajadores Merida
Hotel Embajadores Mérida
Embajadores Mérida
Hotel Embajadores Hotel
Hotel Embajadores Mérida
Hotel Embajadores Hotel Mérida

Hotel Embajadores Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 96 out of 361 reviews" "
Rating 8 - Good. 121 out of 361 reviews" "
Rating 6 - Okay. 62 out of 361 reviews" "
Rating 4 - Poor. 41 out of 361 reviews" "
Rating 2 - Terrible. 41 out of 361 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities
Parking sucks bad ac bad receptionist old towels
Stayed 1 night in May 2024

10/10 Excellent

MARIA

Stayed 7 nights in May 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly
Stayed 5 nights in Feb 2024

8/10 Good

Yoshio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jan 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 4 nights in Jul 2023

8/10 Good

carlos

Stayed 1 night in Jun 2023

4/10 Poor

Javier

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Demanded bribe / hidden fee
The hotel lacks a good conduct of hospitality and service. The problems started with check in. The front desk attendant would not admit us at check in time. Her reasoning was that the 2 double bed room was booked under my name and not for a second adult. The hotel rules clearly state “Base rate is for 2 guests”. The attendant demanded an extra charge or a bribe to allow both of us to use the 2 double beds. I contacted hotels.com and they made several unsuccessful attempts in several hours to contact the property. I was left without the room I paid for because the hotel would not honor the written rules of their own agreement. Do not book. Hotel Embajadores does not make their guests feel welcome.
Stayed 2 nights in Mar 2023

2/10 Terrible

Chris

Disliked: Amenities, property conditions & facilities
This hotel is not as represented by the pictures on Expedia. All of the equipment in the gym was nonfunctional, some in pieces on the floor. The curtains in my room had hiles in them, and we're falling off the rods. The elevator did not work for my entire stay, and staff informed me that it had not worked for a long time. Some of the room numbers on the doors we're falling off. The walls in my room had foot prints on them. This hotel needs to be demolished or complete gutted.
Stayed 4 nights in Jan 2023

8/10 Good

Lucrecia

Liked: Amenities
Disliked: Cleanliness, staff & service
Extremely dirty, no solution from the front desk. Some maintenance problems in rooms (leaks, paint) Loud karaoke next door until midnight. Convenient location. I would not stay there again even if the price is good.
Stayed 2 nights in Aug 2022

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort
Fine
It was clean. The A/C worked great. Our phone never worked the whole time we were there, though we kept asking for the change. Still- it was clean and cool And inexpensive . Would stay again.
Stayed 1 night in May 2022

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible experience. hotel looked very old and no maintenance. No keys for the rooms!! yoy had to ask front desk to open your room for you. And not friendly at all. never come back.
Stayed 1 night in Apr 2022

4/10 Poor

ROBERTO

Travelled with group
Liked: Cleanliness, staff & service
No hot water the elevator broken and door key no work
Stayed 1 night in Apr 2022

10/10 Excellent

Patricia Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, personnel is friendly and helpful.
Stayed 2 nights in Mar 2022

2/10 Terrible

Kathleen

Stayed 3 nights in Mar 2022

8/10 Good

Mayke

Liked: Cleanliness, amenities
The price is very afforadble for a three star hotel, it's an open concept modern building, the rooms are large, no windows to open but a glass wall. It is atatched toa cute restaurant very well priced, whcih makes it more convenient. It nees more delicate TLC and care as my bathroom had a leak and a sewage smell. Mainly nationals stay in there, in and out, so wear and tear is evident. The front desk girls are basic, and offer no real customer service but a transactional interaction. Your key is here ...and bye....
Stayed 6 nights in Feb 2022

10/10 Excellent

phu tuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all
All good. 3 blocks to main square Pool had care every day. Next door bar loud at evening until 9 pm ?? Real satisfied staying
Stayed 2 nights in Jan 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff and the pool. The night staff at the reception desk spoke English exceptionally well. My one complaint was the number of mosquitoes in my hotel room. I think this was due to housekeeping keeping my door open each day when they cleaned.
Stayed 7 nights in Jan 2022

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Awesome
Stayed 3 nights in Jan 2022

8/10 Good

Adam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good WiFi. Decent nearby restaurant.
Stayed 3 nights in Jan 2022

10/10 Excellent

Takahiro

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was good value to stay.
Stayed 2 nights in Dec 2021

4/10 Poor

Daniela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible service
We had a problem with the door not closing properly and they moved us from the first floor to the second floor at the very end of it, the room practically hidden and it didn't have a doorknob like the others (a regular key one, not electronic like the others). They clearly had other rooms available, either on the first or the second (but not so hidden away), but they chose to give us the room hiding at the end of the corridor.
Stayed 5 nights in Oct 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
En Road trip pendant 3semaines au Mexique, malheureusement cet hôtel est le pire... Pour faire court : Pas d'eau chaude, pas de WiFi et pas de petit déjeuner Pour la longue histoire : Je suis arrivé dans une chambre sans clim, j'ai du réclamer la télécommande... On m'a donc changer de chambre après 5mon à faire mine de chercher celle ci.. Lorsque j'ai demandé où était le petit déjeuner, on m'a simplement répondu qu'il n'y en avait pas.. Hors j'ai payé un supplément sur expédia pour l'avoir. On a finalement accepté et on m'a demandé de venir le lendemain matin à 8h le chercher. J'y vais. ..on me dit qu'il arrive dans 40min,jattends 50min puis je retourne à la réception pour qu'on me dise que je vais finalement prendre le petit déjeuner dans un hôtel à côté. Bref.... Je ne recommande pas du tout.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Ok hotel, poor service.
The hotel has a fairly good location only 3 blocks from the main square. It is very nice on the outside and inside the property. The rooms themselves were fairly clean, the beds comfortable. The towels were hit and miss, sometimes new and bright, sometimes they had stains, rips and off-grey colour. The greatest drawback was the service which was rather poor. Unfriendly staff who seem to make a point of ignoring the guests and often don't even acknowledge their presence. Based on reviews on other sites service issues have been an ongoing problem for years. Management would be wise to implement some staff training. Not planning on coming back.
Stayed 3 nights in Dec 2019