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Wyndham Merida

4.0 star property
4-star spa hotel near Yucatan International Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Merida

Outdoor pool, sun loungers
Exterior
Rooftop terrace
Standard Room, 1 King Bed
Library

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
Av. Colon, Esquina Calle 6 No. 505A, Mérida, YUC, 97000
  • Yucatan International Convention Center
    6 min walk
  • Paseo de Montejo
    11 min walk
  • U.S. Consulate Merida
    11 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    19 min drive

Room options

View all photos for Standard Room, 2 Double Beds (Abolengo)

Standard Room, 2 Double Beds (Abolengo) | Bathroom

Standard Room, 2 Double Beds (Abolengo)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Abolengo)

Standard Room, 1 King Bed (Abolengo)

Standard Room, 1 King Bed (Abolengo)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Villa Mercedes Merida, Curio Collection by Hilton

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1014)
The price is CA $94
per night
CA $113 total
includes taxes & fees
8 Dec - 9 Dec
Villa Mercedes Merida, Curio Collection by Hilton

About the area

Mérida

City center retreat .Within a 15-minute walk of the hotel, you'll find Yucatan International Convention Center and Paseo de Montejo. Also, U.S. Consulate Merida is within half a mile (1 km) and Cacao Chocolate Museum is within 2 miles (3 km).

What's nearby

  • Yucatan International Convention Center - 6 min walk - 0.5 km
  • Paseo de Montejo - 11 min walk - 1.0 km
  • U.S. Consulate Merida - 11 min walk - 1.0 km
  • Mérida Cathedral - 4 min drive - 3.0 km
  • Yucatán Siglo XXI Convention Center - 6 min drive - 6.3 km

Getting around

  • Mérida International Airport (MID) - 19 min drive

Restaurants

  • ‪La Pigua Restaurante - ‬9 min walk
  • ‪Taqueria Nuevo San Fernando - ‬10 min walk
  • ‪Flores Cafe - ‬7 min walk
  • ‪Platos Rotos - ‬3 min walk
  • ‪Papis Mérida - ‬3 min walk

About this property

Wyndham Merida

4-star spa hotel near Yucatan International Convention Center
Wyndham Merida offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 248 square feet (23 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at the business-friendly Wyndham Merida. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Mérida hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 248 sq ft of conference space
  • 23 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Wyndham Merida offers 100 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Phytomer. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 350 for adults and MXN 250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 37
  • Front entrance ramp
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • MP3 dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 300 per room (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Wyndham Merida Hotel Mérida
White Town Hotel Merida
White Town Merida
Wyndham Merida Hotel
Wyndham Merida
Wyndham Merida Mérida
Wyndham Merida Hotel
Wyndham Merida Mérida
Wyndham Merida Hotel Mérida

Wyndham Merida Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 413 out of 942 reviews" "
Rating 8 - Good. 276 out of 942 reviews" "
Rating 6 - Okay. 112 out of 942 reviews" "
Rating 4 - Poor. 70 out of 942 reviews" "
Rating 2 - Terrible. 71 out of 942 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Federico

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una porquería de Hotel, increíble que la marca Wyndham opere una propiedad con tan poco mantenimiento, capacitación de personal, restaurante caro y malo. En fin lo único bueno es que los sábados a dos calles se pone un puesto que vende tacos de lechón espectaculares.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bertha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place nice swimming pool ! Nice restaurant! We are in Love with this place !
Stayed 2 nights in Aug 2024

8/10 Good

Karla

Business traveller
Liked: Amenities, property conditions & facilities
I like the location is next to Paseo Montejo, My room was not very clean, I found dirt under the bed and hair in corners. Place is beautiful has a Starbucks cafeteria inside next to the pool and a restaurant very convenient for having a late dinne. Just the cleaning issue was sad.
Stayed 1 night in Aug 2024

6/10 Okay

Luciano

Business traveller
Liked: Cleanliness, staff & service
Room 417 smelt of mound, wifi was intermittent,, aircon didn’t work well, dining was good, service was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Makenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! Friendly staff, wonderful location, and great property!
Stayed 6 nights in Jul 2024

2/10 Terrible

Josue

Liked: Cleanliness, staff & service
Property next door under construction drilling and hammering from 10am to 6pm during my stay was really upsetting and uncomfortable 😠 I demand a partial refund for the inconvenience
Stayed 3 nights in Jul 2024

10/10 Excellent

Eneida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean family place walking distance to bar and restaurants and stores
Stayed 2 nights in Jul 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very concerned and helpful about the approaching hurricane.
Stayed 2 nights in Jul 2024

4/10 Poor

SERGIO

Disliked: Cleanliness, property conditions & facilities, room comfort
Fix this hotel please
Construction work at hotel at 11:30 pm-3:am,toilet seeping water. Rain water coming in from sliding glass doors, hot water takes 10 minutes to warm
Stayed 9 nights in Jun 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Air conditioner did not work. The room was starting to mold. We changed rooms and no mold but air conditioning barely working. Bathroom was in major need of repair and upgrade. Property could be great. Needs a renovation. Staff was very nice and accommodating. I ended up leaving and finding a different hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

EMILIO

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel was noise due to construction
Stayed 3 nights in May 2024

8/10 Good

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good overall. We were placed in the left side the building where there is construction going on. It’s obscured with a high fence. The gym was nice and air conditioned. The staff was nice. The breakfast was good.
Stayed 3 nights in May 2024

10/10 Excellent

Perla Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good place to stay. The hotel is centrally located, rooms are clean, staff is friendly, and had a delicious breakfast at their restaurant. They keep your luggage at the concierge if you check out and you have a later flight. Parking is free.
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

2/10 Terrible

LUIS FELIPE

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad experience.
My experience was not as good. Room had several hairs all around the floor and shower, there was also a skein of hair in the bathroom can. Parking is really limited to around 8-10 cars, so you will probably have to park on the street; in that sense information about the hotel is misleading. In other less important things, TV only has open channels, so there’s about 11 to choose from with really low quality of image and content. On the funny side, there are a pair of lamp fixtures just above the head of the beds that I just couldn’t find the switch to turn them off; even taking the general switch card out.. That will be one of life’s mysteries! Staff was kind. Anyway, Wndham hotels are banned for me now.
Stayed 1 night in Apr 2024

6/10 Okay

Omar

Stayed 4 nights in Mar 2024

4/10 Poor

MARIA

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
La limpeza deficiente mucho polvo y ruido por una costruccion
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Abraham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

6/10 Okay

Scott

Travelled with partner
Liked: Staff & service
This was a very mid hotel. Nothing special, restaurant food was below average. The staff was above average. The room was below average
Stayed 3 nights in Jan 2024

4/10 Poor

Emil

Construction noise going on from 8 am to 5 pm. Restaurant food and service could do a lot better. Front desk service was great
Stayed 3 nights in Nov 2023

10/10 Excellent

Sofia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta place
Stayed 2 nights in Jun 2023

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel in Merida
This was an adventure. There was a storm in town the day of checking in, hotel lost power and had to wait 30min to get my room, before I realized that due to the outage, there was no water either. Merida that day was around 100 degrees. No a/c and no water at all. Although room was in order at a glance, the floor was dirty and dusty. The sink was clogged and water had no pressure in the shower. Power outages are so common in this hotel that the day of checking out, there was another outage. They could not check me out, no internet, again no water and no electricity. They say it is not their fault, but it is unbelievable that there is no a power backup for basic stuffs like going to the bathroom. It seems like every time it rains, they will have same problems. PLEASE DO NOT STAY IN THIS HOTEL. Believe me, this is the WORST hotel, I've ever been.
Stayed 2 nights in Jul 2023