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Aiden by Best Western Hotel Black Boutique

4.0 star property
Family-friendly 4-star property near Parque Zoologico de Chapultepec

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aiden by Best Western Hotel Black Boutique

Winery
Standard Room, 1 King Bed, Non Smoking
Reception
Standard Room, 2 Double Beds, Non Smoking
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • All-inclusive

Explore the area

Map
James Sullivan 163 Bis, Col San Rafael, Mexico City, CDMX, 6470
  • Reforma 222
    11 min walk
  • Chiwawas Pizza
    1 min walk
  • San Cosme Station
    15 min walk
  • Mexico City (MEX-Mexico City Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, View (Theme Room)

Standard Room, 1 Queen Bed, Non Smoking, View (Theme Room)

Standard Room, 1 Queen Bed, Non Smoking, View (Theme Room)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, View

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking, View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, View

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking, View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, View

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking, View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, View

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking, View

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About the area

Mexico City

Central Mexico City getaway .Your stay at this Cuauhtémoc property places you within 2 miles (3 km) of Angel of Independence Monument and National Museum of the Revolution. Museo Universitario del Chopo and Avenida Presidente Masaryk are also within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 12 min walk
  • U.S. Embassy - 12 min walk
  • Angel of Independence Monument - 15 min walk
  • Palacio de Bellas Artes - 3 min drive
  • Zócalo - 5 min drive

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Cosme Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Comida corrida Don Goyo - ‬3 min walk
  • ‪Tacos el Campeon - ‬1 min walk
  • ‪Las Cacerolas - ‬3 min walk
  • ‪El Rincón del Telefonista - ‬2 min walk
  • ‪Don Felipe - ‬2 min walk

About this property

Aiden by Best Western Hotel Black Boutique

Family-friendly 4-star property near Parque Zoologico de Chapultepec
Some rates at Aiden by Best Western Hotel Black Boutique are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A winery is on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center, a meeting room, and limo/town car service are available. Event space at this property measures 2368 square feet (220 square meters) and includes conference space. A library, a vending machine, and gift shops/newsstands are also featured at the family-friendly Aiden by Best Western Hotel Black Boutique. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Mexico City property is smoke free.

  • 70 guestrooms or units
  • 12 levels
  • 2368 sq ft of conference space
  • 220 sq m of conference space
  • Built in 1968
  • Full breakfast (free)
  • Winery on site
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Aiden by Best Western Hotel Black Boutique offers 70 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of MXN 0

Things to do

  • Art gallery
  • Billiards/pool table
  • Foosball table
  • Free bicycle rentals
  • Public winery tours
  • Shopping
  • Winery attached

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Elevator door width (inches): 45
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 47
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 17
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 450
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 450

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night, plus a deposit of MXN 700 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1000 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: MXN 700 per stay
  • Pet fee: MXN 300 per pet, per night
  • Early check-in fee: MXN 450 (subject to availability)
  • Late check-out fee: MXN 450 (subject to availability)
  • Hosted evening meal: MXN 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - BAS160519H15
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is BAS160519H15. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Outside food is not permitted on the premises.

We should mention

  • This property caters to LGBTQ+ guests.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sybharis Mexico
Sybharis Mexico
Sybharis
Hotel Sybharis Mexico City
Sybharis Mexico City
Basic Hotel Mexico City
Basic Mexico City

Aiden by Best Western Hotel Black Boutique Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 198 out of 457 reviews" "
Rating 8 - Good. 131 out of 457 reviews" "
Rating 6 - Okay. 62 out of 457 reviews" "
Rating 4 - Poor. 37 out of 457 reviews" "
Rating 2 - Terrible. 29 out of 457 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mingo Uriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paty

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

LOGAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good option and great location. Wifi in the room not good
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comodo, muy seguro y el personal muy atento. La cama y las sabanas super limpias y comodas.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Marien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to lots of good stuff
I traveled with friends to MX City and we all stayed in different colonias. I stayed in San Rafael and I loved it. Every single employee at the hotel was amazing. Great customer service. Breakfast was included with my room and was yummy every moring. Room was cleaned daily, AC worked great, hotel was quiet even though I was on a low floor. I was a short Uber ride to Polanco and Zocalo. I would stay here again. At night it seems to get a little sketchy... but not scary.
Stayed 5 nights in May 2024

10/10 Excellent

Raul

Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

blanca rosa

Stayed 1 night in Apr 2024

6/10 Okay

jarek

Liked: Cleanliness, staff & service
wifi not great. Room not very sound proof even after moving up a few floors due to the busy streets around the hotel. staff were nice
Stayed 7 nights in Feb 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff was very friendly. Would’ve liked for the game area to open.
Stayed 2 nights in Mar 2024

2/10 Terrible

ziya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rezzillik baska bişe demiyorum
Stayed 7 nights in Feb 2024

6/10 Okay

Eliezer

Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well decorated and clean hotel close to the heart of the city. Staff was helpful, although the internet could use an upgrade because it was a bit slow. Overall I enjoyed my stay.
Stayed 3 nights in Feb 2024

8/10 Good

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly seemed safe area and possible to walk to tourist attractions. 15 minute walk to a Metro station. Some decent cafés very close. Downside was the decor - over-cluttered communal areas. It was trying to be quirky, but just succeeded in being ridiculous. Didn’t help either I was on the 7th floor and one elevator was out of action some of the time. Even on the seventh floor, the street outside was a little noisy. I liked the security system.

10/10 Excellent

Jeffery

8/10 Good

Arturo

Stayed 2 nights in Dec 2023

10/10 Excellent

Angel

Stayed 1 night in Dec 2023

10/10 Excellent

The paper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint would be “spotty” WIFI
Stayed 3 nights in Nov 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 7 nights in Nov 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Black Hotel is a high concept property. The staff were quite pleasant and the restaurant etc looked nice, though we didn’t partake. The room was comfortable and clean, and we’ll maintained. I would have liked a coffee machine, and the hair dryer was not really effective.
Stayed 3 nights in Nov 2023

8/10 Good

Edna

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2023

10/10 Excellent

Erika, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jonas

Stayed 2 nights in Oct 2023