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Hotel Santa Cruz

3.0 star property
3-star hotel near Plaza Satelite Shopping Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Cruz

Interior entrance
Exterior
Superior Room, 1 King Bed, Ensuite
Hallway
Individually decorated, desk, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Av Presidente Juárez 2009, Los Reyes Iztacala, Tlalnepantla de Baz, MEX, 54090
  • Star Médica Tlalnepantla
    3 min drive
  • Sentura Mall
    4 min drive
  • Mundo E Shopping Center
    6 min drive
  • Mexico City (MEX-Mexico City Intl.)
    35 min drive

Room options

View all photos for Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed, Private Bathroom

Junior Single Room, 1 King Bed, Private Bathroom | Bathroom

Junior Single Room, 1 King Bed, Private Bathroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Tlalnepantla de Baz

In Tlalnepantla de Baz .Within 3 miles (5 km) of this Tlalnepantla de Baz hotel, you'll find Plaza Satelite Shopping Center and Mundo E Shopping Center. Mexico City Arena and IMSS Lomas Verdes Mexico DF are also within 6 miles (10 km).

What's nearby

  • Star Médica Tlalnepantla - 3 min drive
  • Mexico City Arena - 5 min drive
  • Mundo E Shopping Center - 6 min drive
  • Plaza Satelite Shopping Center - 6 min drive
  • Basilica of Our Lady of Guadalupe - 12 min drive

Getting around

  • Tlalnepantla de Baz Station - 4 min drive
  • Tezozomoc Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 35 min drive

Restaurants

  • ‪Tacos el Amigo - ‬10 min walk
  • ‪Rock 2000 - ‬12 min walk
  • ‪Barbacoa Alex - ‬13 min walk
  • ‪Tacos de Carnitas "El Paisa - ‬7 min walk
  • ‪Pasteleria Macram - ‬12 min walk

About this property

Hotel Santa Cruz

3-star hotel near Plaza Satelite Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and an elevator are also featured at the business-friendly Hotel Santa Cruz. Free self parking is available.

This 3-star Tlalnepantla de Baz hotel is smoke free.

  • 100 guestrooms or units
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Santa Cruz offers 100 accommodations with hair dryers and complimentary toiletries. These individually decorated accommodations include desks. 42-inch LED televisions come with premium digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 65-90 for adults and MXN 65-90 for children
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch LED TV
  • Digital channels
  • Premium channels

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Cruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 90 for adults, and MXN 65 to 90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Tlalnepantla de Baz
Hotel Santa Cruz Hotel Tlalnepantla de Baz

Hotel Santa Cruz Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 81 reviews" "
Rating 8 - Good. 21 out of 81 reviews" "
Rating 6 - Okay. 11 out of 81 reviews" "
Rating 4 - Poor. 8 out of 81 reviews" "
Rating 2 - Terrible. 17 out of 81 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

fausto

Liked: Cleanliness, property conditions & facilities
More stuff low employees especially in the kitchen
Stayed 1 night in Aug 2024

8/10 Good

Harutyun

Liked: Staff & service, property conditions & facilities
Good

4/10 Poor

Lorena

Disliked: Staff & service, amenities

2/10 Terrible

Rosalynn

Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una opción a buen costo.
El personal es amable y con disponibilidad. Habitación amplia y limpia, agradable para descansar. Las instalaciones no estan lujosas, pero son funcionales. Costos accesibles.
Stayed 4 nights in Aug 2024

8/10 Good

Celene Yaren

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues la comida muy rica lo que no me gustó que hasta algo solo
Stayed 1 night in Aug 2024

8/10 Good

Graciela Teresa Carrera

Stayed 1 night in Aug 2024

6/10 Okay

Gerardo

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Es una propiedad muy antigua
Stayed 1 night in Jul 2024

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien
Stayed 1 night in Jul 2024

2/10 Terrible

Jesus Garcia

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen sitio.
Stayed 1 night in Jun 2024

8/10 Good

Dulce

Liked: Cleanliness
Disliked: Property conditions & facilities
La primer noche me dieron una habitación que no era, ya que yo había llamado a recepción y avisé que mi check in lo haría pasada media noche del día siguiente, la regadera no daba una! Era excelente la presión Pero tapadisima la regadera, el agua por ningún lado!! no hay puertas para evitar que se salga el agua hacia el w.c y eso es PELIGROSO! La atención del restaurante....no me agradó ya que en un principio yo era la única y la chica que me recibió estaba como de malas. Noté que a otra pareja le pidió moverse de la mesa que ellos habían escogido " porque a ella le quedaba lejos el atenderlos" Los baños estaban cerrados, así que, tuve que subir hasta mi habitación para poder pasar al baño. Eso sí, el desayuno estuvo de 10!!! Felicidades.
Stayed 2 nights in Jun 2024

6/10 Okay

alexander

Stayed 1 night in Jun 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Prisy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tiene clima, ni abanico, ni ventilador, hay muchos sancudos
Stayed 4 nights in Jun 2024

2/10 Terrible

Vania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Homero

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No cuenta con aire acondicionado, y hubo muchos mosquitos en la habitacion (zancudos).
Stayed 3 nights in May 2024

10/10 Excellent

Jose Antonio, México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una buena experiencia
Stayed 1 night in May 2024

6/10 Okay

Kevin

Liked: Staff & service, property conditions & facilities
Muy buena
Stayed 1 night in May 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

ALEJANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen servicio
Stayed 1 night in Apr 2024

2/10 Terrible

guadalupe

Stayed 2 nights in Apr 2024

2/10 Terrible

Emanuel

Stayed 3 nights in Apr 2024

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
esta bien ubicada es tranquilo el lugar y muy limpio
Stayed 1 night in Mar 2024