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Hyatt Regency Mexico City

5.0 star property
Family-friendly 5-star hotel near Paseo de la Reforma

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Mexico City

Meeting facility
View from property
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Sundeck
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Parque Zoologico de Chapultepec
    ‪5 min walk‬
  • Auditorio Nacional
    ‪6 min walk‬
  • Avenida Presidente Masaryk
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (High Floor)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Park View

Room, 2 Single Beds, Park View

Room, 2 Single Beds, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1528)
The price is CA $429
per night
CA $512 total
includes taxes & fees
1 Feb - 2 Feb
InterContinental Presidente Mexico City, an IHG Hotel

About the area

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco hotel, you'll find Paseo de la Reforma and Auditorio Nacional. Parque Zoologico de Chapultepec and Campo Deportivo Militar Marte are also within half a mile (1 km).

What's nearby

  • Auditorio Nacional - 6 min walk
  • Avenida Presidente Masaryk - 7 min walk
  • Chapultepec Park - 10 min walk
  • National Museum of Anthropology - 15 min walk
  • Angel of Independence Monument - 5 min drive

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬5 min walk
  • ‪Rulfo Paraje Latino - ‬1 min walk
  • ‪Epicentro Mixology Bar - ‬4 min walk
  • ‪Centro Asturiano de México, A.C. - ‬2 min walk
  • ‪Karisma - ‬4 min walk

About this property

Hyatt Regency Mexico City

Family-friendly 5-star hotel near Paseo de la Reforma
Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, meeting rooms, and limo/town car service. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Hyatt Regency Mexico City. Free self parking is available.

  • 1 building
  • 755 guestrooms or units
  • 38 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1987
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 7.3 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 for adults and USD 15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 3 outdoor tennis courts
  • Fitness classes
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels
  • Video games
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1005 reviews" "
Rating 8 - Good. 147 out of 1005 reviews" "
Rating 6 - Okay. 44 out of 1005 reviews" "
Rating 4 - Poor. 18 out of 1005 reviews" "
Rating 2 - Terrible. 24 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ubaldo, MISSOURI CITY

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went great the only thing I would change are the bathtubs for showers
Stayed 1 night in Oct 2024

10/10 Excellent

ximena

overall best stay in mexico
Stayed 4 nights in Jun 2024

10/10 Excellent

Matej

Stayed 2 nights in Oct 2024

8/10 Good

Ricardo

Everything was OK
Stayed 8 nights in Oct 2024

10/10 Excellent

Jose, North Bergen

Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean the staff at lobby was condescending but it was a ladywho was very friendly im trying remember her name who was very friendly nice and helpful she made my stay very smooth,the staff it’s respectful and polite but seems they live in constant stress the bellboy who helped me to look for my mom when she left the hotel without telling me (she is old and with dementia) was very kind I’m gonna be very thankful forever to him for what he did same the taxi driver from the hotel, it was a good stay but I think it’s pricey for small rooms and very normal beds,
Stayed 1 night in Sep 2024

10/10 Excellent

Anca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

William, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great location great hotel Great service
Stayed 1 night in Oct 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast congratulations
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Stayed 3 nights in Sep 2024

10/10 Excellent

Leonidas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Aug 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in great location!
This hotel is beautiful and in a perfect area of Mexico City, Polanco. It is across the street from the beautiful Chapultepec park. The spa and pool area is beautiful with an outdoor sun bathing area. The breakfast in the main restaurant in the atrium is excellent. Every staff member was exceptionally helpful. Our room had beautiful city views. We loved our stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2024

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Would really recomend the hotel overall. We stayed in a Club Room on a high floor. The Club was nice and offered breakfast and a pretty reasonable selection of food in the evening as well as drinks. The service was really good, the staff are all very friendly and polite and the amenties and really good also. The hotel is in polanco which is a nice neighbourhood and you can easily walk to Chapultepec Park and the major museums. Other areas might require transport, mostly by car, but thats normal for Mexico City. Overall a really nice hotel and would highly recomened.
Stayed 2 nights in Sep 2024

10/10 Excellent

Guillermo E., Gardena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centralized and close to everything, great location
Stayed 3 nights in Sep 2024

8/10 Good

Nihar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Good base to explore a great city!
Stayed 4 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and the gym was excellent, but food was meh, service in lounge lacking, and the housekeepers would not refill my used coffee packets in the room.
Stayed 2 nights in Aug 2024