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InterContinental Presidente Mexico City by IHG

4.0 star property
4-star eco-certified hotel near Auditorio Nacional

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Photo gallery for InterContinental Presidente Mexico City by IHG

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Property amenity
5 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking available

Explore the area

Map
Campos Eliseos 218, Mexico City, 11560
  • Auditorio Nacional
    ‪7 min walk‬
  • Chapultepec Park
    ‪10 min walk‬
  • Angel of Independence Monument
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout drapes

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View)

Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View)

Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View)

Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View)

Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (Polanco View)

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Club Lounge Access (Polanco View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

  • 32 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Polanco View)

View from room

Classic Room, 1 King Bed (Polanco View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Polanco View)

Classic Room, 2 Queen Beds (Polanco View)

Classic Room, 2 Queen Beds (Polanco View)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Park View (Chapultepec Park View)

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Club Lounge Access, Park View (Chapultepec Park View)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 68 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Executive Floor)

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (Executive Floor)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Executive Floor)

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds (Executive Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Chapultepec Park View)

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (Chapultepec Park View)

  • 32 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Meeting facility

Hyatt Regency Mexico City

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (1015)
The price is CA $373
per night
CA $446 total
includes taxes & fees
21 Mar - 22 Mar
Hyatt Regency Mexico City

About the area

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco hotel, you'll find Avenida Presidente Masaryk and Auditorio Nacional. Also, Paseo de la Reforma is within half a mile (1 km) and Angel of Independence Monument is within 3 miles (5 km).

What's nearby

  • Auditorio Nacional - 7 min walk - 0.6 km
  • Parque Zoologico de Chapultepec - 8 min walk - 0.7 km
  • Chapultepec Park - 10 min walk - 0.9 km
  • National Museum of Anthropology - 19 min walk - 1.7 km
  • Angel of Independence Monument - 4 min drive - 3.4 km

Getting around

  • Auditorio Station - 7 min walk
  • Mexico City Buenavista Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Rulfo Paraje Latino - ‬5 min walk
  • ‪Epicentro Mixology Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Karisma - ‬1 min walk

About this property

InterContinental Presidente Mexico City by IHG

4-star eco-certified hotel near Auditorio Nacional
InterContinental Presidente Mexico City by IHG offers its guests a full-service spa and a 24-hour fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified InterContinental Presidente Mexico City by IHG. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 700 guestrooms or units
  • 42 levels
  • 5 dining venues
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Presidente Mexico City by IHG offers 700 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Hela SPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (MXN 222 per night)
  • Valet parking on site (MXN 200 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: MXN 350-1000 for adults and MXN 300-1000 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Private winery tours
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible fitness center
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per accommodation, per stay, plus a deposit of MXN 600 per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1000 for adults, and MXN 300 to 1000 for children
  • Airport shuttle fee: MXN 2300 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 222 per night
  • Valet parking fee: MXN 200 per day
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Mexico City
InterContinental Mexico City Presidente
InterContinental Presidente Mexico City
Mexico City InterContinental
Mexico City InterContinental Presidente
Mexico City Presidente InterContinental
Presidente InterContinental Hotel Mexico City
Presidente InterContinental Mexico City
Presidente Mexico City
Presidente InterContinental Mexico City Hotel
Presidente InterContinental Hotel
Presidente InterContinental
Intercontinental Presidente Mexico City Hotel Mexico City
InterContinental Presidente Mexico City Hotel
InterContinental Presidente Hotel
InterContinental Presidente
InterContinental Presidente Mexico City
InterContinental Presidente Mexico City by IHG Hotel
InterContinental Presidente Mexico City an IHG Hotel
InterContinental Presidente Mexico City by IHG Mexico City
InterContinental Presidente Mexico City by IHG Hotel Mexico City

InterContinental Presidente Mexico City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1276 out of 1630 reviews
Rating 8 - Good. 201 out of 1630 reviews
Rating 6 - Okay. 73 out of 1630 reviews
Rating 4 - Poor. 29 out of 1630 reviews
Rating 2 - Terrible. 51 out of 1630 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

lilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property
Stayed 4 nights in Nov 2024

10/10 Excellent

Larisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
very good stay, location, breakfast just excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Saman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. We loved it!
Stayed 6 nights in Nov 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City stay
Nice upmarket hotel in a safe area of Mexico city. Well equipped room and nocely decorated. Good views of the city. comfortable bed
Stayed 5 nights in Nov 2024

6/10 Okay

maria, Chula Vista

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Excellent Hotel to stay at, however they do need to do a little upkeep, blackout curtain was not working and phone in room was broken.
Stayed 3 nights in Nov 2024

10/10 Excellent

Arvind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the room were stunning.
Stayed 3 nights in Nov 2024

8/10 Good

Yucheng

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only con: noisy at night.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really great best location good food
Stayed 3 nights in Nov 2024

10/10 Excellent

Marva

Liked: Cleanliness
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

Gleyder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Ana Maria

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel room and the bathroom were dirty when we arrived. I asked the staff to clean the bathroom well, and it was still not cleaned. Dust and hair were present on the baseboards and it looked as if it hadn’t been clean in weeks. The furniture was damaged, old and dated. The staff at the hotel was nice and friendly, the breakfast was good. It is located in a nice and safe area of Mexico City.
Stayed 5 nights in Nov 2024

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is that it was incredibly expensive. I travelled here from Canada, so the exchange rate makes it outrageous
Stayed 4 nights in Nov 2024

8/10 Good

Saima, Katy

Stayed 3 nights in Nov 2024

2/10 Terrible

rosalie

Business traveller
Disliked: Staff & service
We were there during the Miss universe event and we needed to check some business details they had two desks in lobby with portable tops as one person was on the other desk using the computer we assumed these were courtesy for guests there were no signs stating they were for hotel or guests no sign what so ever so as my colleague began to open lap top to use a a grotesque old semi bald obese man with no name tag rushed to slap it shut in a violent manner he was aggressive and down right belligerent screaming they could not be used when questioned why was he so aggressive and tried to explain there were no visible signs prohibiting their use he snapped and said he was not to be questioned since he was the manger ! To say the least this was the worst customer experience ever! Upon inquiring to other staff how we could file a complaint no one knew and silence was the constant answer. This cannot be a 5 star hotel when their key customer service is seriously compromised ! I hope I can get a response from corporate it was a " weekend manager"
Stayed 2 nights in Nov 2024

10/10 Excellent

LUZ KATHERINE

Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Safe environment
Stayed 4 nights in Nov 2024

8/10 Good

Chao

Stayed 4 nights in Oct 2024

8/10 Good

Kaizarin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good, safe and convenient
Stayed 4 nights in Nov 2024

10/10 Excellent

Rolando

Stayed 2 nights in Oct 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very unique
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana, El Paso

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel for anyone looking for a pleasant and hassle-free stay. I would definitely choose to stay here again!
Stayed 3 nights in Nov 2024

4/10 Poor

sergio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El personal de recepción y consejeros poco amable, para cualquier requerimiento había un pero, éramos un grupo de 8 habitaciones 18 personas y ninguno de los huéspedes quede satisfecho con el servicio. En algunas habitaciones ni siquiera agua para tomar, el restaurante chapulin de mala calidad, enviamos un correo a la sub gerencia del hotel con todos nuestros comentarios y no comentaron nada al respecto únicamente agradecieron el comentario. El presidente Intercontinental era mi primera opción al visitas CDMX, consideraremos hospedarnos en el JW Marriot o Hilton que estan en la misma zona.
Stayed 1 night in Nov 2024

10/10 Excellent

maria, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024