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Sevilla Palace Hotel

4.0 star property
4-star hotel near Paseo de la Reforma

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Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Restaurant
Buffet
Interior entrance
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Room service
  • Gym

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Fiesta Americana Reforma

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2990)
The price is CA $193
per night
CA $230 total
includes taxes & fees
20 Mar - 21 Mar
Fiesta Americana Reforma

About the area

Mexico City

Central Mexico City getaway .A stay at this Reforma hotel places you steps from Senate of the Republic and within a 5-minute walk of Paseo de la Reforma. Also, National Museum of the Revolution is within half a mile (1 km) and Angel of Independence Monument is within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km
  • Palacio de Bellas Artes - 2 min drive - 2.0 km
  • Zócalo - 4 min drive - 3.3 km
  • Auditorio Nacional - 7 min drive - 5.7 km

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Juarez Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Cuchilleros - ‬3 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Los Naranjos - ‬2 min walk
  • ‪Taqueria el Progreso - ‬5 min walk
  • ‪Cielito Querido Café - ‬2 min walk

About this property

Sevilla Palace Hotel

4-star hotel near Paseo de la Reforma
Sevilla Palace Hotel offers its guests a children's pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 413 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 2 bars or lounges
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1504 out of 2394 reviews
Rating 8 - Good. 532 out of 2394 reviews
Rating 6 - Okay. 200 out of 2394 reviews
Rating 4 - Poor. 81 out of 2394 reviews
Rating 2 - Terrible. 77 out of 2394 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was at 3pm. We arrived at 4pm to find our room not ready. We were told it would be ready in 15 min. Thirty minutes passed. After asking about the status we were told it would be an additional 1.5 hours before the room was ready. Only upon asking for another room we were able to get out of the lobby.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Family vacation.
The first nights were ok, I had to send back the towels because they were dirty. I asked to be moved because I was in the 18th floor, I was moved to the 7th, but then there was no hot water. They moved me again to the 12th floor and the elevator went out of service. They took to long to fix it, so we took the stairs. It was ok after the 3rd day. Friendly staff and the parking was convenient. Safe area, amd lots to do.
Stayed 9 nights in Nov 2024

10/10 Excellent

Elizabeth, Bulverde

Stayed 2 nights in Nov 2024

8/10 Good

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
The staff was ok! The location was amazing and the price too!
Stayed 1 night in Oct 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a very convenient location. Shopping and dinning very accesible
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar para estar
Es facil de hacer la reservacion, el costo - beneficio es bueno. Esta muy centrico. Y todo el personal con el que trate fue muy servicial. SI regreso,
Stayed 1 night in Nov 2024

8/10 Good

Dervin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located but quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked out for us
Stayed 1 night in Nov 2024

8/10 Good

Adalberto, Galesburg

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is grand and in a great location, staff is very polite. Wish had a better food, I was very disappointed with the breakfast buffet. Facilities need to be updated. Pool as well.
Stayed 6 nights in Nov 2024

4/10 Poor

Carlos Enrique Lozano

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
uneven floor old AC
Stayed 4 nights in Nov 2024

10/10 Excellent

Haki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all the staf especially Nicolle
Stayed 5 nights in Nov 2024

10/10 Excellent

Miguel

Stayed 1 night in Nov 2024

10/10 Excellent

GERARDO, Ecatepec de Morelos

Stayed 3 nights in Nov 2024

6/10 Okay

IVAN ALEJANDRO

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
El hotel es grande, sin embargo descuidan el aire acondicionado, huele a tabaco las habitaciones huelen a humedad, al ingresar estaban sucias, en el baño estaba la basura del huésped anterior. El servicio en el restaurante es muy bueno, solo les hacen falta más variedad de platillos.
Stayed 6 nights in Nov 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like a home away from home.
Stayed 3 nights in Nov 2024

6/10 Okay

Francisco

Stayed 1 night in Oct 2024

8/10 Good

Pablo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Outdated hotel but very clean. Friendly staff responded promptly to issues/requests. Good price for the area. Swimming pool was warm and clean. Hot tub was out of service at the time of visit.
Stayed 1 night in Nov 2024

4/10 Poor

Pamela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is a lot more you could do to make your English speaking clients stay better You need brochures advertising city tours. Meals in your Restaurant need improvement we ate there once and that was enough. Meal was cold and took a long time. The room. The drain was blocked, the bathroom smelled of sewerage. Furniture extremely dated. No bar fridge tea making facilities could be improved. The Restaraunt wanted to charge for a couple of Tea Bags-Really. I would not stay there again.
Stayed 5 nights in Nov 2024

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and facilities excellent…
Stayed 7 nights in Nov 2024

10/10 Excellent

Adelaida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Irma

Liked: Cleanliness, property conditions & facilities
I liked the safety and convenience of the area
Stayed 4 nights in Nov 2024

10/10 Excellent

LUIS MANUEL

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Tor

Stayed 4 nights in Nov 2024

10/10 Excellent

Lorena Reyes

Stayed 1 night in Oct 2024

10/10 Excellent

CONG

Stayed 4 nights in Oct 2024