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Sheraton Mexico City Maria Isabel Hotel

4.0 star property
4-star hotel near U.S. Embassy

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

Meeting facility
Exterior
Outdoor pool
Aerial view
Exterior

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • U.S. Embassy
    1 min walk
  • Paseo de la Reforma
    3 min walk
  • Angel of Independence Monument
    3 min walk
  • Mexico City (MEX-Mexico City Intl.)
    26 min drive

Room options

View all photos for Club Suite, 1 Bedroom, Corner

Restaurant

Club Suite, 1 Bedroom, Corner

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Restaurant

Junior Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Restaurant

Club Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Restaurant

Deluxe Room, 1 Double Bed

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, View

Lounge

Deluxe Room, 1 King Bed, View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Restaurant

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Restaurant

Deluxe Room, 1 Double Bed

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Restaurant

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Galeria Plaza Reforma
Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2392)
The price is CA $156
per night
CA $187 total
includes taxes & fees
2 Dec - 3 Dec
Galeria Plaza Reforma

About the area

Mexico City

City center stay.With a stay at this Reforma hotel, you'll be steps from U.S. Embassy and Angel of Independence Monument. British Embassy and Reforma 222 are also within half a mile (1 km).

What's nearby

  • U.S. Embassy - 1 min walk - 0.1 km
  • Angel of Independence Monument - 3 min walk - 0.3 km
  • Reforma 222 - 7 min walk - 0.7 km
  • Chapultepec Castle - 3 min drive - 2.1 km
  • National Museum of Anthropology - 3 min drive - 2.9 km

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Cityzen - ‬5 min walk
  • ‪Prime Steak Club - Ángel de la Independencia - ‬2 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

4-star hotel near U.S. Embassy
Sheraton Mexico City Maria Isabel Hotel offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Mexico City Maria Isabel Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Mexico City Maria Isabel Hotel offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Valet parking on site (MXN 200 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 460 for adults and MXN 230 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1368 out of 1918 reviews" "
Rating 8 - Good. 317 out of 1918 reviews" "
Rating 6 - Okay. 134 out of 1918 reviews" "
Rating 4 - Poor. 46 out of 1918 reviews" "
Rating 2 - Terrible. 53 out of 1918 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Sheraton was wonderful, only wish they had spa help for massages
Stayed 3 nights in Aug 2024

10/10 Excellent

april

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We hired Antonio Vargas from their taxi service. He was our personal taxi and he went the extra mile and walked with us through Zocalo. We felt extremely safe and comfortable. He was amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Alice, Coamo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

rafael Ramos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a centric location . Walking distance to restaurants and entertainment.
Stayed 3 nights in Aug 2024

8/10 Good

Jaime

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Lionel

Travelled with group
Liked: Cleanliness
My experience
The hotel needs some renovations it look tired and carpets and marble floor needs to be changed, I won’t call this hotel a 5 star hotel, the location is good and some of the staff aren’t very friendly. I did stay in this hotel before and it doesn’t feel the same
Stayed 4 nights in Aug 2024

8/10 Good

Chen-Wei

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel. Great location.
Good location. Easy to get transportation. Check in was easy and service was good. The hotel is a bit dated. The bathtub had a lot of brown cracks and soft spots. Shower head was brown but good pressure. Mattress and pillows were comfortable. Not too soft or too firm. Black out windows if you want to sleep in. Basic amenities. AC was nice but hard to adjust at times.
Stayed 4 nights in Aug 2024

8/10 Good

Jesus M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location good dinner options very well located
Stayed 5 nights in Aug 2024

10/10 Excellent

Estela De la Cruz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Nazario

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels safe walking around the block.
Stayed 1 night in Aug 2024

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Mayra

Stayed 4 nights in Aug 2024

2/10 Terrible

Francisco de jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome no problems whatsoever… We enjoyed our view…
Stayed 3 nights in Aug 2024

10/10 Excellent

Venice

Stayed 4 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was excellent - their consiege service was great.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sulema, Clint

Stayed 3 nights in Jul 2024

10/10 Excellent

Cayetano

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A minute walk to US embassy.
Stayed 1 night in Jul 2024

10/10 Excellent

CESAR

Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
Love this hotel. We try to stay everytime we’re in the city. Great staff, rooms and services.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience and customer service
Stayed 2 nights in Jul 2024