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The Ritz-Carlton, Mexico City

5.0 star property
Family-friendly 5-star hotel near Paseo de la Reforma

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Photo gallery for The Ritz-Carlton, Mexico City

Club Suite, 1 King Bed, Non Smoking
Property amenity
Premium bedding, minibar, in-room safe, desk
Luxury Suite, 1 King Bed, Non Smoking, Park View
LCD TV, toys

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
  • Torre Mayor
    ‪1 min walk‬
  • Paseo de la Reforma
    ‪2 min walk‬
  • Chapultepec Park
    ‪6 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Park View, Corner

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View, Corner

Deluxe Room, 1 King Bed, City View, Corner

Deluxe Room, 1 King Bed, City View, Corner

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living room

Club Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Non Smoking, Park View

Royal Suite, 1 King Bed, Non Smoking, Park View | Living room

Royal Suite, 1 King Bed, Non Smoking, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking, Park View

Luxury Suite, 1 King Bed, Non Smoking, Park View | Living room

Luxury Suite, 1 King Bed, Non Smoking, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace, Park View

Deluxe Room, 2 Queen Beds, Terrace, Park View

Deluxe Room, 2 Queen Beds, Terrace, Park View

  • 41 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)

  • 44 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View, Corner

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Park View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Terrace, Park View

  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Park View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Park View

  • 41 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

  • 66 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Park View

Deluxe Room, 1 King Bed, Non Smoking, Park View

Deluxe Room, 1 King Bed, Non Smoking, Park View

  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Sofitel Mexico City Reforma

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.8 out of 5, Exceptional, (781)
The price is CA $929
per night
CA $1,110 total
includes taxes & fees
20 Feb - 21 Feb
Sofitel Mexico City Reforma

About the area

Mexico City

Reforma stay.Within a 15-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Angel of Independence Monument. Auditorio Nacional and World Trade Center Mexico City are also within 3 miles (5 km).

What's nearby

  • Paseo de la Reforma - 2 min walk
  • Angel of Independence Monument - 11 min walk
  • Auditorio Nacional - 5 min drive
  • Palacio de Bellas Artes - 5 min drive
  • World Trade Center Mexico City - 7 min drive

Getting around

  • Chapultepec Station - 7 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Ling Ling Mexico City - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Cocina Abierta Torre Reforma - ‬2 min walk
  • ‪Samos - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Ritz-Carlton, Mexico City

Family-friendly 5-star hotel near Paseo de la Reforma
The Ritz-Carlton, Mexico City offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Mexico City. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 58 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 600.00 for adults and MXN 600.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Day bed
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 3502 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

The Ritz-Carlton, Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 137 out of 168 reviews
Rating 8 - Good. 11 out of 168 reviews
Rating 6 - Okay. 12 out of 168 reviews
Rating 4 - Poor. 1 out of 168 reviews
Rating 2 - Terrible. 7 out of 168 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities
La ubicación es muy buena, la vista a Chapultepec muy bonita y el personal muy atento. Para un hotel de esa categoría, los cuartos no están a la altura, no tiene buenos acabados, no sirvió el aire acondicionado el primer día, ni la cafetera. Hay que tomar 3 elevadores distintos para llegar al cuarto, lo cual es un poco incomodo.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with very attentive staff. Views are incredible. If you want a modern hotel then this is the best in mex city. If you want more traditional character and still a big brand then perhaps go for the four seasons. Locarion is great and views of Chapulpetec Park are simply incredible. The Suite was unbelievable
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! The views were stunning and the service is first class.
Stayed 3 nights in Aug 2024

10/10 Excellent

SeRita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jul 2024

10/10 Excellent

esteban

Stayed 1 night in Aug 2024

10/10 Excellent

MariaElizabeth Aguiar

Enjoyed our stay, staff were very helpful. And the driver Mauricio was fantastic.
Stayed 6 nights in Jul 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Amenities
Great experience!! I would come back every single time! One of the best locations in the city.
Stayed 2 nights in Jul 2024

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Will

Stayed 1 night in Jul 2024

10/10 Excellent

Showvanik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 3 nights in Jul 2024

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Rajarshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous views of Chapultepec park, good loxation close to many restaurants, easy to get Ubers. Ling Ling restaurant atcthectop ofcthe building was great.
Stayed 4 nights in Jul 2024

10/10 Excellent

jefery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Claudette

Liked: Staff & service, amenities, property conditions & facilities
All was well and peaceful until check out. Charged for service, shown as paid in my account but received a notice of card decline. Learned the decline because bank presumed fraud from all the attempts. Learned from RC Staff they were hzvikg computer issues. Also ir was odd rhat staff came by at 730 to ask for laubfry which was annoying. Still need ti resolve final bill but waiting onchzges/hold to be reversed. Needless to say check out marred what was a relaxing trio particularly through the efforts of the stellar spa service team
Stayed 4 nights in Jul 2024

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

DAVID ALFREDO AFANADOR, AIBONITO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff is very attentive!
Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

Stayed 1 night in Jun 2024