The Westin Santa Fe, Mexico City

4.5 star property
4.5-star luxury hotel near Santa Fe Center Mall, connected to a shopping center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Santa Fe, Mexico City

Pool
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated
Coffee/tea maker

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219
  • Samara Shops
    5 min walk
  • K1 Speed ​​Mexico Garden Santa Fe
    10 min walk
  • Expo Santa Fe Mexico
    10 min walk
  • Mexico City (MEX-Mexico City Intl.)
    45 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking, Valley View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Corner

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Valley View

  • 35 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking, Valley View

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Mexico City

Santa Fe stay.Within a 15-minute walk of this Santa Fe hotel, you'll find Samara Shops and Expo Santa Fe Mexico. Parque La Mexicana and KidZania Santa Fe are also within 2 miles (3 km).

What's nearby

  • Samara Shops - 5 min walk - 0.4 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Tecnologico de Monterrey - Santa Fe - 11 min walk - 1.0 km
  • Parque La Mexicana - 16 min walk - 1.4 km
  • Santa Fe Center Mall - 4 min drive - 2.6 km

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 33 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Fisher's Santa Fe - ‬3 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Don Capitán - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Westin Santa Fe, Mexico City

4.5-star luxury hotel near Santa Fe Center Mall, connected to a shopping center
The Westin Santa Fe, Mexico City offers its guests a full-service spa, a spa tub, and a steam room. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury The Westin Santa Fe, Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 259 guestrooms or units
  • 11 levels
  • 6 dining venues
  • Meeting rooms
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2010
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
The Westin Santa Fe, Mexico City offers 259 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels, pay movies, and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Heavenly Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (MXN 140 per night)
  • Secured covered valet parking on site (MXN 180 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: MXN 350 per person
  • 6 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 24
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Heated floors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (roundtrip)
  • Covered self parking fee: MXN 140 per night
  • Covered valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

The Westin Santa Fe, Mexico City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 859 reviews" "
Rating 8 - Good. 176 out of 859 reviews" "
Rating 6 - Okay. 55 out of 859 reviews" "
Rating 4 - Poor. 25 out of 859 reviews" "
Rating 2 - Terrible. 20 out of 859 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Stayed 2 nights in Jul 2024

10/10 Excellent

Brad

Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The spa and pool area are small but ok
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacques Isaac, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Stayed 2 nights in Jun 2024

6/10 Okay

Juan Luis

Stayed 2 nights in May 2024

6/10 Okay

Juan Luis

Business traveller
Liked: Cleanliness, property conditions & facilities
Very expensive for the bad food and terrible room service
Stayed 1 night in May 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is awesome,
Stayed 1 night in May 2024

2/10 Terrible

Raul

Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Dipika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, well run hotel. Great attention to detail
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel. Friendly. Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and comfortable property with superb service standards
Stayed 3 nights in Mar 2024

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gerardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked there’s many options to eat around. The hotel is clean and excellent service.
Stayed 2 nights in Feb 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice . Needs to change carpet on hallway . Stains on it gives bad impression.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Javier, Laredo

Liked: Cleanliness, property conditions & facilities
My wife and I planned a weekend at the westin, just the 2 of us. We choose the Westin cause other times that we had stayed here we had a lovely time. This time was different.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great, just the pillows didn’t like.
Stayed 3 nights in Jan 2024

2/10 Terrible

Francisco

The valet driver hit my car in the right front tire. The rim is damaged. I called the hotel ay they say they would investigate since they have cameras. I am still waiting for their call. I had a terrible experience!
Stayed 1 night in Jan 2024

10/10 Excellent

Travis

Stayed 2 nights in Nov 2023

10/10 Excellent

Linda Patrica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved everything, everyone is nice. Will stay there again
Stayed 3 nights in Nov 2023

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2023