I had a terrible experience at the Harrison Hotel in South Beach Miami. I was moved to three different rooms, each with serious issues.
First Room (202) The AC leaked badly, creating a large puddle on the floor. The bathroom was dirty, with hair and dust in the corners. The leaking AC had caused the flooring to warp, making it uneven and unsafe to walk on.
Second Room (5) After being upgraded to a suite because of the first issue, we were moved again because the suite was double-booked. This room had a window that wouldn’t fully close, leaving me feeling unsafe. I had to stuff a towel into the gap to feel somewhat secure.
Third Room (210) The final room was the worst. The window was completely broken and couldn’t close, leaving it partially open all night. This exposed us to loud sirens and music from the bar downstairs. The AC remote also didn’t work, so we couldn’t adjust the temperature.
These problems ruined our trip, as we spent more time dealing with room issues than enjoying Miami. While the staff tried to help, it’s clear that management has neglected basic maintenance. The broken windows and warped floors were not just inconvenient—they were safety hazards. I believe a refund is justified due to this unacceptable experience.