2/10 Terrible
Kenyetta
Travelled with partner
2 Oct 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dilo Apartments aka Girasole Apartments aka Boutique Apartments...because they couldn't figure out which name they wanted to send emails from. I should have known something was awry just based on the 3 different names. Let's give an accurate review...
After I booked our room, I informed via chat that I am disabled and would need a room on a lower level or nearest to the elevator because of my disabilities. I was told my room was on the 7th floor but they would "try" to accommodate me.
I received an email the day before my arrival with instructions for check in only to find that my room was still on the 7th floor. But lets continue.
The email I received instructed to go to the front desk and give the staff the room number. The "staff" at the front desk were security guards. Also this entire building screams dated and it smells unpleasant. It looks like blast from the 70's from the wood panel looking walls to the carpet and furniture that only your great grandmother would buy.
When we figured out where our room was on the 7th floor, we found that it was at the very end of a very long hallway with very outdated carpet that smelled outdated...no where near the elevator. Thanks for the disability accommodations. Americans with disabilities salute you. The door looked tempered with because of the way you had to push it to ensure it locked from the inside and the glimmers of light from the hallway that you could see around the door at night.
I have a lot more to say but Im lim
Kenyetta
Stayed 3 nights in Sep 2024
