2/10 Terrible
Verified traveller
Travelled with family
31 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just before arriving at the hotel in the Uber, we heard a bang and shouting. I hope that wasn't a gun. They are trying to "revitalize" but I wouldn't walk these streets at night, and I'm a big man.
Checkin was ok, but the key didn't work. The clerk checked it, told us it worked, but you have to hold it on the lock for a full minute. If that doesn't work flip it over and try for another minute. After the third flip and about 5 minutes, the light started intermittently flashing but didn't unlock. Removing the key card and touching again for another 30 seconds finally got us in the door...
To the 80 degree room. AC running full blast, but completely ineffective. "Its cheap... we just needed a place to sleep a few hours" we told ourselves. Then sat on the matress, which caved in until we were almost sitting on the slats. Soft, hot, no support.
Sweating in our underwear, we tried to make the best of it and get some sleep. I tossed and turned for 5 hours before the backache forced me out of bed. At least the shower was hot enough for long enough to soothe some of the aches (with a lot of ibuprofen). Getting out of the shower, you instantly realize why most bathrooms have a fan and AC vent. The humidity was stifling and sweat was pouring off me. Opened the door naked. At least the daughter was still asleep. She will have to share a rag and towel with one of us.
No soap, no coffee, no ice, no carpet, no laundry bag, no comfort. Do yourself a favor and stay anywhere else.
Verified traveller
Stayed 1 night in Aug 2024
