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The Elser Hotel Miami

4.0 star property
4-star hotel near Bayside Marketplace

Choose dates to view prices

Photo gallery for The Elser Hotel Miami

Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Balcony view
Ocean View Two Bedroom Suite with King/Queen
Full-size fridge, microwave, oven, stovetop
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
398 NE 5th Street, Miami, FL, 33132
  • Bayside Marketplace
    ‪2 min walk‬
  • Bayfront Park
    ‪2 min walk‬
  • Kaseya Center
    ‪4 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬

Room options

View all photos for City View Three Bedroom Suite with King/Queen/Two Twins

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

City View Three Bedroom Suite with King/Queen/Two Twins

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite, Multiple Beds, City View

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Ocean View One Bedroom Suite with King Bed

Ocean View One Bedroom Suite with King Bed

Ocean View One Bedroom Suite with King Bed

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City View Three Bedroom Suite with King/Queen/Two Twins ADA

55-inch Smart TV with cable channels, TV

City View Three Bedroom Suite with King/Queen/Two Twins ADA

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for City View Three Bedroom Suite with King/Queen/Queen

Full-size fridge, microwave, oven, stovetop

City View Three Bedroom Suite with King/Queen/Queen

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Ocean View Two Bedroom Suite with King/Queen

Ocean View Two Bedroom Suite with King/Queen | Living room

Ocean View Two Bedroom Suite with King/Queen

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean View Two Bedroom Suite with King/Queen ADA

Balcony view

Ocean View Two Bedroom Suite with King/Queen ADA

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean View One Bedroom Suite with King Bed ADA

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Ocean View One Bedroom Suite with King Bed ADA

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Three Bedroom Suite with King/Queen/Queen

55-inch Smart TV with cable channels, TV

Ocean View Three Bedroom Suite with King/Queen/Queen

  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Bay View Studio with King Bed ADA

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Bay View Studio with King Bed ADA

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Three Bedroom Suite with King/King/Queen

Bay View Three Bedroom Suite with King/King/Queen

Bay View Three Bedroom Suite with King/King/Queen

  • 107 sq m
  • Bay view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Bay View One Bedroom Suite with King Bed ADA

Balcony view

Bay View One Bedroom Suite with King Bed ADA

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View One Bedroom Suite with King Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Bay View One Bedroom Suite with King Bed

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Studio with King Bed

Bay View Studio with King Bed

Bay View Studio with King Bed

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City View One Bedroom Suite with King Bed

City View One Bedroom Suite with King Bed | Living room

City View One Bedroom Suite with King Bed

  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Bay View Two Bedroom Suite with King/Queen

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Bay View Two Bedroom Suite with King/Queen

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Bay View Two Bedroom Suite with King/Queen ADA

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Bay View Two Bedroom Suite with King/Queen ADA

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

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About the area

Miami

City center stay.At this Downtown Miami hotel, you'll be well placed to visit Bayside Marketplace and Kaseya Center, both within a 5-minute walk. Also, Bayfront Park is within half a mile (1 km) and Brickell City Centre is within 2 miles (3 km).

What's nearby

  • Downtown Miami Shopping District - 1 min walk - 0.0 km
  • Bayside Marketplace - 2 min walk - 0.2 km
  • Bayfront Park - 2 min walk - 0.2 km
  • Kaseya Center - 4 min walk - 0.4 km
  • Brickell City Centre - 2 min drive - 1.9 km

Getting around

  • Freedom Tower Metromover Station - 3 min walk
  • Hialeah Market Station - 10 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 7 min drive

Restaurants

  • ‪Bubba Gump Shrimp Co - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Mojito Bar - ‬4 min walk
  • ‪Five Guys - ‬4 min walk

About this property

The Elser Hotel Miami

4-star hotel near Bayside Marketplace
As a guest of The Elser Hotel Miami, you'll find an outdoor pool, a 24-hour health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Elser Hotel Miami. For a fee, parking is available. A complete renovation of The Elser Hotel Miami was completed in November 2022.

This 4-star Miami hotel is smoke free.

  • 1 building
  • 646 guestrooms or units
  • 49 levels
  • 2 bars or lounges
  • Built in 2022
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Elser Hotel Miami offers 646 accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas and include dining tables. 55-inch Smart televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Hot tub
  • Outdoor pool
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1902 out of 2581 reviews
Rating 8 - Good. 343 out of 2581 reviews
Rating 6 - Okay. 145 out of 2581 reviews
Rating 4 - Poor. 87 out of 2581 reviews
Rating 2 - Terrible. 104 out of 2581 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Florienne

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Yasaman

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful building, awful parking situation and size of lobby was so small that you always saw traffic of incoming and outgoing guests. Staff wasn’t helpful with any of our issues.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at New Years. Perfect location and beautiful hotel. Jasmine was wonderful and helped us check in and out as well as get items like more coffee and laundry detergent. We will be back for sure. I highly recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Automation createz a voidence
WAs new and employees doing all they could to help on a crazy busy d a y. Checking out became a horrid and exasperating experience. Tbey surcharged me for parking, other amenities, that I was NEVER ADVISED OF AND put it on my chargecard without my authorization. Ghey have never responded to my and my cards requests to refund the nite we DIDMT stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Darla, Mitchell

Travelled with partner
Liked: Cleanliness, amenities
Pleasant staff, clean and suites have washer and dryer’s for those on longer trips.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Chenfei

Stayed 5 nights in Jan 2025

8/10 Good

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orange bowl stay
Check in great. Room very nice and well stocked with snacks and beverages. Washer and dryer in the room a bonus. Beds comfortable. Lighting in room and bathroom very poor. No daily room service. Had to ask for .ore towels, only 2 in the room. Towel bar laying on the floor, told front desk, never fixed. Good place to stay with family, close to everything and not be on south beach.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chloé

Stayed 1 night in Jan 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, but….
Front desk was great at check in, bell service was very helpful. Room was outstanding, clean, comfortable and stocked with more than we could ask for. It’s literally across the street from tons of live entertainment, restaurants and shops. Downside was the description of the ‘cafe’ which we had planned our morning for. There was no ‘cafe’ It was a cart by the door with a coffee carafe that was empty. Same for the condiments. I asked the uninterested employee standing by the desk where the cafe was and she pointed at the cart. I told her it was empty and the only response I got was, ‘I’ll tell them’ as she proceeded to text someone and dismiss me. We’d definitely stay again, but definitely plan on somewhere else for coffee and any type of breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Orbelin

Stayed 1 night in Jan 2025

8/10 Good

Ines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel but some challenges with staff capacity to follow up on smaller items such as not having clean towels at the pool, taking a long time and several follow ups to get sheets for the spare bed etc.
Stayed 3 nights in Dec 2024

8/10 Good

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees were friendly and helpful. Our room is beautiful and the security in the hotel is comforting.
Stayed 1 night in Jan 2025

10/10 Excellent

Raied

Liked: Amenities, property conditions & facilities
very good
Stayed 1 night in Jan 2025

6/10 Okay

Shannon, Rochester Hills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very nice. Perhaps on a different day, our experience would have been better. Unfortunately, when we arrived, our room was not ready so we had to wait an hour and a half for our room. We were also not offered a welcome cocktail or beverage coupons as advertised. The room was very nice and spacious, but the items offered in the kitchen area were lacking. There were no paper towels, dish towels, baking sheets, etc. We called down to find out if we could get a baking sheet. We were told that they would either bring one up or call us if they did not have one. We never received a call or the sheet. The hotel restaurant was closed (we were never informed). We called concierge to get recommendations for dinner. They sent us a list for brunch which was not helpful. Overall, the hotel was nice, but the customer service was certainly lacking.
Stayed 1 night in Jan 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ELISA

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff!!
Stayed 1 night in Nov 2024

8/10 Good

Hongsheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed makes noise when moving
Stayed 1 night in Jan 2025

4/10 Poor

Jen

Stayed 3 nights in Nov 2024

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Elser is an amazing property! Extremely friendly and top class accommodations.
Stayed 3 nights in Jan 2025