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The Elser Hotel Miami

4.0 star property
4-star hotel near Bayside Marketplace

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Photo gallery for The Elser Hotel Miami

Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Suite, Multiple Beds, Ocean View
Full-size fridge, microwave, oven, stovetop
Balcony view
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
398 NE 5th Street, Miami, FL, 33132
  • Bayside Marketplace
    ‪2 min walk‬
  • Bayfront Park
    ‪2 min walk‬
  • Kaseya Center
    ‪4 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬

Room options

View all photos for Twin Room, 3 Bedrooms, City View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Twin Room, 3 Bedrooms, City View

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, City View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite, Multiple Beds, Accessible, City View

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

Suite, 1 King Bed with Sofa bed, Ocean View

Suite, 1 King Bed with Sofa bed, Ocean View

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room, 3 Bedrooms, Accessible, City View

55-inch Smart TV with cable channels, TV

Twin Room, 3 Bedrooms, Accessible, City View

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

Full-size fridge, microwave, oven, stovetop

Suite, Multiple Beds, City View

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View | Living room

Suite, Multiple Beds, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Ocean View

Balcony view

Suite, Multiple Beds, Accessible, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

55-inch Smart TV with cable channels, TV

Suite, Multiple Beds, Ocean View

  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bay View

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bay View

Suite, Multiple Beds, Bay View

Suite, Multiple Beds, Bay View

  • 107 sq m
  • Bay view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bay View

Balcony view

Suite, 1 King Bed with Sofa bed, Accessible, Bay View

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Bay View

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Bay View

Studio Suite, 1 King Bed with Sofa bed, Bay View

Studio Suite, 1 King Bed with Sofa bed, Bay View

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

Suite, Multiple Beds, City View | Living room

Suite, Multiple Beds, City View

  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite, Multiple Beds, Bay View

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite, Multiple Beds, Accessible, Bay View

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

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About the area

Miami

City center stay.At this Downtown Miami hotel, you'll be well placed to visit Bayside Marketplace and Kaseya Center, both within a 5-minute walk. Also, Bayfront Park is within half a mile (1 km) and Brickell City Centre is within 2 miles (3 km).

What's nearby

  • Downtown Miami Shopping District - 1 min walk - 0.0 km
  • Bayside Marketplace - 2 min walk - 0.2 km
  • Bayfront Park - 2 min walk - 0.2 km
  • Kaseya Center - 4 min walk - 0.4 km
  • Brickell City Centre - 2 min drive - 1.9 km

Getting around

  • Freedom Tower Metromover Station - 3 min walk
  • Hialeah Market Station - 10 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 7 min drive

Restaurants

  • ‪Bubba Gump Shrimp Co - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Mojito Bar - ‬4 min walk
  • ‪Five Guys - ‬4 min walk

About this property

The Elser Hotel Miami

4-star hotel near Bayside Marketplace
As a guest of The Elser Hotel Miami, you'll find an outdoor pool, a 24-hour health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Elser Hotel Miami. For a fee, parking is available. A complete renovation of The Elser Hotel Miami was completed in November 2022.

This 4-star Miami hotel is smoke free.

  • 1 building
  • 646 guestrooms or units
  • 49 levels
  • 2 bars or lounges
  • Built in 2022
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Elser Hotel Miami offers 646 accommodations with washers/dryers and minibars. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. 55-inch Smart televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Hot tub
  • Outdoor pool
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1843 out of 2499 reviews
Rating 8 - Good. 335 out of 2499 reviews
Rating 6 - Okay. 139 out of 2499 reviews
Rating 4 - Poor. 83 out of 2499 reviews
Rating 2 - Terrible. 99 out of 2499 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nazeh

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

rodney

Stayed 1 night in Dec 2024

4/10 Poor

Guy

Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

nurdan, new york

Liked: Cleanliness

10/10 Excellent

Wanting

Stayed 1 night in Nov 2024

10/10 Excellent

Mitesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 4 nights in Oct 2024

2/10 Terrible

JOSEPH

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was awesome. Room was super clean. View was amazing. Unfortunately, the hotel is very poorly run. Checking in was chaotic. There were 60-75 people standing in the lobby at about 4pm. I have 4 small children and we had to sit on the floor of the lobby waiting for our room to be ready. We were assured we would get into our room before 4pm and it wasnt until 4:45 until the room was ready which then made us late for dinner reservations and then late for the heat game. Upon arriving back to the room at 10:30, we called to get sheets and pillows. On 4 occasions, we called down to see where the sheets were and was aussured they were on the way, to no avail. I had to walk down to the front desk at 1145pm to personally ask for the sheets while my son had to make a makeshift bed using 2 chairs as he was exhausted and just wanted to sleep. The front desk agent was extremely rude as he just couldnt understand my frustration. We didnt get sheets until 1215am. I should have just drove home instead of wasting 600$ its really ashame the hotel is run this way. I wont even get into the coffee situation in the mornings.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Letricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at the Elser. However, our first time staying was better. Overall our stay was good and we will stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Comfortable. Complete room amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Kipp

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rasheem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, was really happy that they allow us to pick the higher floor for the fantastic view.
Stayed 2 nights in Dec 2024

6/10 Okay

Yiming

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee maker didn’t work. Otherwise nice place! Appreciate the upgrade!
Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Christian

Disliked: Staff & service
The hotel was unable to locate my packages that were shipped to the hotel prior to my arrival and was very uninterested in helping to locate them
Stayed 1 night in Dec 2024

10/10 Excellent

Ed

Stayed 1 night in Dec 2024

6/10 Okay

Jeffrey

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
While the hotel is very new, the rooms are large and it has some nice amenities, it has a ways to go in terms of it's service. When I checked in my room was not properly cleaned, there were cigarettes left in the room in a glass, there was zero shower products and a half empty hand soap container. Although they waived 2 nights of the amenity fee, things did not get any better through my stay. I waited an additional 5 hours to get the room properly restocked, and they never refreshed / cleaned the room as they had promised the next day. I stayed an additional week at the hotel and the house keeping services continued to be sub par. They only clean every other day and it's always an argument over whether you're allowed to have it cleaned a given day and whether you're allowed to have your bed sheets changed. I'm pretty sure they only ever changed my bed sheets once during my 1.5 week stay. When they did clean the room, they continued to not refill shower products, and several times just made the bed and gave me towels, not actually cleaning the room.
Stayed 6 nights in Dec 2024

10/10 Excellent

Guang

Stayed 4 nights in Nov 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and staff was amazing. Had a beautiful view of port.
Stayed 1 night in Dec 2024