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The Ritz-Carlton Key Biscayne, Miami

5.0 star property
Upscale beachfront resort with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton Key Biscayne, Miami

On the beach, beach cabanas, sun loungers, beach umbrellas
Meeting facility
On the beach, beach cabanas, sun loungers, beach umbrellas
2 outdoor pools
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
455 Grand Bay Dr, Key Biscayne, FL, 33149
  • Key Biscayne Beaches
    1 min walk
  • Galleria Shopping Center
    11 min walk
  • Bill Baggs Cape Florida State Park
    3 min drive
  • Miami, FL (MIA-Miami Intl.)
    28 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Non Smoking, Resort View

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 74 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Bay View

Resort view

Room, 1 King Bed, Non Smoking, Bay View

  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking, Resort View

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, View (Mobility Accessible, Tub)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Balcony, Oceanfront (Mobility Accessible, Roll-In Shower)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking, Oceanfront

Flat-screen TV, video-game console, Netflix, iPod dock

Club Suite, 1 Double Bed, Non Smoking, Oceanfront

  • 163 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Non Smoking, Ocean View

Coffee/tea maker

Studio, 1 King Bed, Non Smoking, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

Beach/ocean view

Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Tub)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-In Shower)

  • 39 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Beach/ocean view

Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

  • 39 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony, Partial Ocean View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 Bedroom, Balcony, Partial Ocean View (Mobility Accessible, Tub)

  • 74 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Tub)

  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Partial Ocean View (Balcony)

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 Bedroom, Non Smoking, Partial Ocean View (Balcony)

  • 74 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, Resort View

Coffee/tea maker

Studio, Resort View

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Studio, 2 Double Beds, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Studio, 2 Double Beds, Ocean View

  • 39 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Partial Ocean View

  • 39 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Non Smoking, Bay View

  • 39 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking, Oceanfront

Beach/ocean view

Club Room, 2 Double Beds, Non Smoking, Oceanfront

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Oceanfront

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, Oceanfront

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, View

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds, View

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking, Resort View

  • 74 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking, Balcony (Oceanfront)

Presidential Suite, 1 Double Bed, Non Smoking, Balcony (Oceanfront)

Presidential Suite, 1 Double Bed, Non Smoking, Balcony (Oceanfront)

  • 245 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, View

Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, Non Smoking, View

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking, Balcony (Oceanfront)

Beach/ocean view

Club Suite, 1 Double Bed, Non Smoking, Balcony (Oceanfront)

  • 163 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Non Smoking, Oceanfront

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

The Ritz-Carlton, South Beach

Pool
Hot tub
Spa
Pet-friendly
4.3 out of 5, Excellent, (704)
The price is CA $2,236
per night
CA $2,653 total
includes taxes & fees
7 Dec - 8 Dec
The Ritz-Carlton, South Beach

About the area

Key Biscayne

Beachfront retreat .Within 12 miles (20 km) of this resort, you'll find Bayside Marketplace and Kaseya Center. PortMiami is within 12 miles (20 km) and University of Miami is within 16 miles (25 km).
View more Resorts in MiamiOpens in a new window

What's nearby

  • Key Biscayne Beaches - 1 min walk - 0.1 km
  • Bill Baggs Cape Florida State Park - 3 min drive - 1.9 km
  • Crandon Park - 3 min drive - 2.0 km
  • PortMiami - 18 min drive - 17.5 km
  • Ocean Drive - 23 min drive - 23.8 km

Getting around

  • Eighth Street Metromover Station - 14 min drive
  • Hialeah Market Station - 23 min drive
  • Miami Intl. Airport (MIA) - 34 min drive

Restaurants

  • ‪The Ritz-Carlton Club, Lounge - ‬1 min walk
  • ‪Milanezza - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪La boulangerie - ‬12 min walk
  • ‪Novecento - ‬13 min walk

About this property

The Ritz-Carlton Key Biscayne, Miami

Upscale beachfront resort with 2 outdoor pools
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Ritz-Carlton Key Biscayne, Miami you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's club, a children's pool, and outdoor tennis courts. For a fee, parking is available.

This 5-star Key Biscayne resort is smoke free.

  • 1 building
  • 402 guestrooms or units
  • 14 levels
  • 4 dining venues
  • Meeting rooms
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Ritz-Carlton Key Biscayne, Miami offers 402 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels, video-game consoles, and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

The Ritz-Carlton Spa has 21 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Children under 17 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: WiFi (USD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11:30 AM: USD 35 for adults and USD 19 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 11 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 65
  • Grab bar near toilet
  • Toilet grab bar height (inches): 33
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Portable hoist available
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Netflix
  • Pay movies
  • Video-game console

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Resort fee: USD 48.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Phone calls
  • Pool access
  • Spa access
  • Spa tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 35 for adults and USD 19 for children
  • Fee for in-room wireless internet: USD 10.95 per day (rates may vary)
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

The daily resort fee, included in the room rate, covers high-speed Internet access (2nd tier); use of beach chairs and umbrellas; daily beach activities, such as stand up paddle boards, floats, kayaks, and snorkel gear; 1-hour fitness class for up to 2 guests daily; access to the spa tub, sauna, and steam room at the spa: and unlimited in-room local and domestic long distance phone calls.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Key Biscayne Miami Ritz-Carlton
Key Biscayne Ritz-Carlton
Miami Key Biscayne Ritz-Carlton
Miami Ritz-Carlton Key Biscayne
Ritz-Carlton Key Biscayne
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Ritz-Carlton Miami Key Biscayne
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Ritz-Carlton Miami
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The Ritz-Carlton Key Biscayne, Miami Resort Key Biscayne

The Ritz-Carlton Key Biscayne, Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1000 reviews" "
Rating 8 - Good. 175 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Felt it didn’t meet the Ritz standards. Felt dated value wasn’t there. Beach was small
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Aug 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Bobbi jo

Liked: Staff & service
Disliked: Cleanliness
For the price this was not good at all ! The staff was very nice all around but Room was dirty , not stocked , the food was not great and way over priced , not impressed at all , never going back
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and good
Clean, somewhat out dated. Nice stay, good breakfast but very expensive.
Stayed 2 nights in Aug 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small issue that was resolved quickly - overall a very good property and escape from busy Miami
Stayed 4 nights in Aug 2024

10/10 Excellent

Fredy A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to go with the family.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. I wish i lived hetr
Stayed 5 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ritz I’ve ever been too!!
Stayed 3 nights in Aug 2024

10/10 Excellent

SAMUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was amazing. Specially Nicole Suarez (guest relations) and Adelfa Plasencia
Stayed 2 nights in Jul 2024

10/10 Excellent

Stela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Edgar, Magnolia

Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Only thing free is water.... bring extra cash. Staff work hard. Wife found a white woman's hair in the bathroom can and floor... i arrived days before her... had to explain that...
Stayed 8 nights in Jul 2024

10/10 Excellent

Leslie, yuba city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a beautiful stay…
Stayed 3 nights in Jul 2024

10/10 Excellent

Yris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute top notch friendly, attentive, and thoughtful service. All staff members went above and beyond to make our stay memorable and in the rare moments when a mistake was made, it was rectified quickly and generously!
Stayed 2 nights in Jul 2024

10/10 Excellent

Anisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about our stay. Everything was convenient, there were lots of food options, and the staff was so friendly and helpful. Can’t wait to come back
Stayed 3 nights in Jul 2024

10/10 Excellent

Yelisset

Liked: Cleanliness
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica, Key Biscayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Crystal, Suffolk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and room service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024